Inmobiliaria Tecnocasa Rinconada-Nueva Alcalá

Fantastic experience: I am personally very pleased with the treatment, the person assigned to me supported me throughout the process for both the sale and the advice for purchasing, they accompanied me at all times.

Fantastic experience: The truth is that my experience with the Tecnocasa team has been excellent, I sold my house with them and they guide you from the beginning to the end of the entire process with complete transparency. They help you and take care of everything so that you don't have to worry about deadlines or the processing of any documentation. Without a doubt, I would count on them again for anything else I want to do in the sector.

Fantastic experience: Álvaro and his team guide and support you throughout the entire process, handling all the paperwork for the operation. Definitely a 10 out of 10 experience.

Positive experience: In my case, they helped me with a quite complex sales operation, with tenants involved. very satisfied with the result.

Fantastic experience: My experience with the Tecnocasa agency, Luis Vives, 9 Alcalá de Henares has been positive, friendly and polite people, and good treatment. I want to thank the real estate advisor who handled my management. Álvaro Valle Sevillano, a person who knows how to do his job well, always with a smile and kindness towards the client, good information although everything can be improved, thank you Álvaro for everything and I wish you the best because you deserve it.

Positive experience: Alvaro and the Tecnocasa team from Alcala de Henares provided me with very good service. They were always very attentive to details. They took care of the ownership changes and were always responsive to recommendations.

Fantastic experience: I am extremely grateful to Álvaro who has taken care of everything regarding the sale of my apartment, he has been very caring and quick. I recommend him 100%.

Negative experience: The worst experience... Right now I am honestly dying of rage because the people who work in this office have lied to us from the beginning and have toyed with our hopes. Besides, they have made us waste a lot of time and energy... But I will be as faithful to the facts as possible, so that everyone can draw their own conclusions and to try to help prevent this from happening to more people. A little over a month ago we went to see an apartment for sale on Río Escabas street. We fell in love with the apartment. We called the next day to present an offer the following day. The same day we were supposed to go, in the morning, they called us saying that another offer had been made and that we could no longer present ours (when they had already committed to us). We had to wait about a week to know if the owner accepted or rejected the other buyers' offer. Finally, it was rejected and we were able to present ours. When we presented the offer, they offered us the services of the financial company Kiron (which charges a fee of 6,000 euros). Since we decided not to hire the services of that financial company, they made us sign a paper in which we renounced hiring the services of any other. In other words, we were blocked from contacting any mortgage broker (which was our first option, as they are quite effective and save a lot of time). They asked us for a 6,000 euro deposit, but the sales representative who assisted us showed us the contract that the previous buyers signed, in which it stated that they had deposited a 3,000 euro deposit. It took them more than a week to give us a response regarding whether the owner accepted or rejected the offer. Finally, they called us and told us that the owner not only rejected the offer but had also signed the termination of the contract with them not long before. A week later the apartment is still listed, which seemed strange to me if an owner breaks the contract with the real estate agency. To clear my doubts, I asked a third party to call and inquire about the apartment. They told her what I already suspected: the apartment is reserved (and not off the market as the sales representative told me). And here come my suspicions, and I must admit that this is subjective (though I believe I am not mistaken): Since we presented the offer, they have been prolonging the moment of giving us a response in order to continue showing the apartment and use our offer to get a better one. That offer must have appeared and we have been left without an apartment without even being able to negotiate. The rage and helplessness I feel right now are enormous. It is a very strange feeling not being able to access an apartment that is for sale, and that you are willing to buy for the price at which it is being sold, due to the entanglements and despotism of intermediaries to whom you are also going to pay a quite high commission (3% + VAT). My advice is that you do not start any buying process in this office because they will lie to you from the beginning and will use you to get better offers than yours. More than in a normal buying/selling process, you will be caught up in an auction without even being aware of it. I hope I have helped someone with this opinion, as I have already given up my time and my hopes.

Negative experience: The biggest SCAMMERS that exist, violating the right to privacy and property whenever possible. They access through DECEIT to the urbanizations pretending to be what they are not.

Negative experience: I must say that the treatment was correct and José Manuel is a great salesman, but I experienced an episode at the end that I must mention so that it doesn't happen to anyone else. I bought the property on October 6, and the former owner would stay for another 7 days, by prior agreement. On the day of the signing, I showed up there and wanted to sign the paper as soon as possible, to settle that he had to leave within that period. They told me there, before signing before the notary, to be quiet and not say anything in front of him because if I did, the purchase would be paralyzed since that implies it is a property with liens. All of this generated tremendous uncertainty for me. After the signing, we resolved that, and what was initially going to be a week to vacate became 15 days; I had no choice but to sign. I insisted on changing the ownership of the services from day six, providing them with the account number. They said they would take care of everything. So, when the long-awaited date arrived for me to take possession of my property, the painter who was preparing it called me to inform me that he could not continue because there was no electricity or water. I managed to activate the supply and it took them 10 days to do so. Once the rental contract I had expired, I had to stay with my two children at a relative's house because I couldn't go to my own. I called José Manuel crying, and he told me that they would pay the supply activation costs (€100) if necessary. I suppose he said this to avoid listening to a woman crying on the other end of the line. When I sent him the invoice, he replied that it was the former owner's fault and that he could do nothing about it. They did not have the courtesy to cover €100 of their fees (which amounted to over €5000). I must say that the person who handled my case was fired, but the company has not taken responsibility for the damages caused. Lastly, I would love to upload a video of the state in which they left my property, furniture I had to take down, empty cans, cigarettes,... I sent it to them and they did not respond either. Kiron, on the other hand, was a great support throughout the process. In fact, sometimes Rosana answered my questions about the apartment because Tecnocasa took days to respond to me. I started the purchase process on July 1 and was able to move in on November 1. I almost forgot a detail; they told me there was a special assessment that would be finished paying in April. The other day I spoke with the management to set up the community fee (they also did not do this despite the fact that I sent them the signed documentation), and surprise! I have this special assessment until December. I would probably have purchased the apartment knowing that the assessment lasted a year, but I would have appreciated the detail of transparency.

Fantastic experience: I sold my house with the Rinconada team (Alcalá de Henares) and in a very short time they managed to meet my objectives, supporting me throughout the process (viewings, price negotiation, notary appointments) including the procedures after the sale. Good professionals and approachable. My thanks to the whole team, especially to Esteban, Dani, and Álvaro.

Negative experience: Sales techniques without any ethics or morals. In our case, they took advantage of the fact that my father had cancer to pressure him and later discriminate against him for it. They knew he urgently needed to find housing and they used that to make him pay a deposit, playing with his hopes and thus using it as pressure to extract more money from other buyers. The treatment was dreadful, starting with the owner of the franchise (José Manuel), who even refused to present an initial offer to the homeowners. And the salesperson (Esteban) was a lying charlatan. P.S.: my name will not be in their database since the visit to the house was obviously under my parents' names.

Fantastic experience: Thanks to Daniel who treated my parents with a lot of care and helped them move due to my mother's health reasons, excellent treatment for the entire family I recommend 100%

Fantastic experience: We spent months looking for apartments until we contacted Tecnocasa and Jose Manuel, Paco, and Yolanda took care of helping us at all times, with paperwork, doubts, and advice of all kinds. They accompanied us throughout the loan process! Grateful for everything! I recommend it!

Fantastic experience: Very attentive and professional

Positive experience: Good professionals, they are attentive and very helpful.

Fantastic experience: Muy buena la gestión de compra por parte de Dani y José Manuel

Fantastic experience: Paquillo y Dani.... Cracks

Fantastic experience: Impecable trabajo de Esteban y Daniel , atención de 10 y gestión rápida , sin duda los recomiendo a ambos

Fantastic experience: Impecable trabajo de Esteban y Daniel , atención de 10 y gestión rápida , sin duda los recomiendo a ambos

Fantastic experience: Grandes profesionales. Y mejores personas.

Fantastic experience: Daniel, muy buen profesional.

Fantastic experience: Un trato maravilloso, muchas gracias a Jose Manuel y Dani por el gran esfuerzo e implicación, los mejores! Muchas Gracias por ayudarnos a vender el piso!! Recomendados 100%

Fantastic experience: Son muy profesionales, conocen bien la zona y la empresa es garantía de seriedad.

Fantastic experience: personas muy competentes y jóvenes.

Fantastic experience: Está bien informada

Fantastic experience: Muy buen trabajo

Positive experience: Hemos tenido muy buena atención nos han facilitado las cosas y vamos alquilado la vivienda en poco tiempo

Fantastic experience: Ha sido un placer que fuesen ellos los que nos han vendido el piso

Fantastic experience: Excelente atención, los chicos muy amables. Realizamos la visita del piso con Esteban muy atento y todo explicado claramente. Muy recomendados.

Fantastic experience: Excelente atención, los chicos muy amables. Realizamos la visita del piso con Esteban muy atento y todo explicado claramente. Muy recomendados.

Fantastic experience: Muy amables y educados. Buen trato y rapidez en los trámites. Alquilé un piso con ellos y fue todo perfecto. 100% recomendable

Fantastic experience: Buena atención y disponibilidad. Osmel es super majo y atento. Muy satisfecha con su trabajo. :)

Fantastic experience: Estoy enormemente agradecida a José Manuel y Jaime de Tecnocasa y a Miguel y Vanesa de Kiron, por el trato recibido, ya no solo a nivel profesional, buscando todas las opciones posibles para ayudarme en la compra del piso, sino en su gran calidad humana, su trato tan cercano y su implicación incondicional. Lo recomiendo al 200%. Muchas gracias por vuestra ayuda. Irene

Fantastic experience: Excelente experiencia en la venta de la vivienda de mi madre y servicio completo en la compra de una nueva. Trato nuy cercano.

Fantastic experience: Excelente experiencia en la venta de la vivienda de mi madre y servicio completo en la compra de una nueva. Trato nuy cercano.

Fantastic experience: Muy profesionales.Han conseguido alquilarme mi piso en menos de una semana.Gracias a Esteban por haberme conseguido chicos formales y a Jose Manuel por las gestiones realizadas. Un abrazo

Fantastic experience: Muy recomendado, muy buena persona Jose Antonio y una gran atención.

Fantastic experience: Buen servicio, y muy buena experiencia en la venta de mi piso con Jose Antonio.

Fantastic experience: Muy buenos profesionales tanto jose Antonio como cristian a el cual ya consideramos un amigo

Fantastic experience: Muy buenos profesionales, prestaron un gran servicio en la venta del inmueble.

Fantastic experience: El servicio y atención recibida por parte del equipo de Tecnocasa ha sido excelente. Un conjunto de profesionales atentos y muy educados en el trato. Mención especial al trabajo realizado por Jose Antonio. Gracias por todo.

Fantastic experience: Trato extraordinario !!! Muy profesionales y atentos. Se han adaptado a todas nuestras necesidades Volveremos a confiar en ellos sin dudarlo.

Fantastic experience: Positive: Professionalism , Quality , Responsiveness

Fantastic experience: Buenos profesionales, atentos , educados y sobre todo te asesoran muy bien. Yo puse un piso en alquiler y a los 2 días ya tenía inquilinos...buen trabajo chicos... Y en especial a Esteban Martínez Santos,que desde el minuto 1, que nos asesoró y nos ayudó para que todo salga bien... Gracias