GRUP IMMOBILIARI BENSO SL

Negative experience: Response to your OTHER comments: You never called my parents to lower the rent, instead I had to come to your office to tell you that the price they were paying given the current crisis was ABUSIVE, so don’t try to take credit for lowering the rent since it was not your own initiative. You would NEVER have lowered the rent. I hope that in these difficult times we are going through due to the Coronavirus, you will care about your tenants if any of them have been affected by an ERTE or layoffs and can forgive them a month’s rent as some property owners are doing. WE ARE NOT CLIENTS, BUT MY MOTHER, WHO CANNOT DEFEND HERSELF, IS, SO I SPEAK ON HER BEHALF AND THE REVIEW IS VALID. Regarding your comments: Since you are so good and treat your clients so well and everyone is very happy, what do you think about telling Brais and Sonia to leave a review? Those names sound familiar, right? They were your clients. I don’t think they left very happy either. We can also ask Professor who was also your client to leave a review. Regarding the fact that you have old clients and haven’t had problems, wait until they leave the apartments and you will see how problems appear immediately. Your appreciated Teka gas stove, market value approx. €100, Zanussi vitroceramic stove that we left in your apartment €190. The extractor hood, because it wasn’t even a hood, but a round extractor with no suction power, replaced by a decorative stainless steel Cata hood 60cm, the value of the hood is 4 times that of the extractor, the melamine cabinet that was removed was rotten over the years, presumably due to steam and time. The electric water heater was replaced with a first-class one with the same characteristics as the previous one, regarding its installation, ask your installer who installed the previous one since our installer only removed the old one and placed the new one using the same installation that was there. We can also have the official installer who put in the water heater leave a review confirming what was said. As you know, appliances have a two-year warranty and it has already passed since the installation date, so it is no longer valid. The oven: you had a very basic Teka oven, without a fan (turbo), the one we put in was of the same characteristics as the one that was there, with approximately the same age as the one replaced. Of course, we could have left a top-brand pyrolytic one in place (sorry, we didn’t think of that). Regarding the penalty for breach of contract, we have spoken with several real estate agencies and none impose any penalty (FOR NOT FULFILLING THE ENTIRE YEAR OF CONTRACT), they tell us they simply set a notice period if they want to leave the property, WHICH IS WHAT WE DID. The radiators, we hired a company to empty the apartment and they took them by mistake, we notified them and they returned them and not damaged as you mentioned. Furthermore, those radiators were never put into operation. Blocked blinds, it’s normal, blinds break, strings snap, etc., after 18 years... The blind fire was an accident caused by leaving a cigarette propped up by my brother’s carelessness, who also cannot defend himself. The marble was not broken, just with silicone peeled off due to the passage of time; AT NO TIME WAS IT DELIVERED WITH BROKEN MARBLE. WE CHANNEL OUR FEELINGS AS THEY COME TO US. ONE DOES NOT PLAY WITH THE FEELINGS OF THE RELATIVES OF A DECEASED PERSON. YOU HAVE BEEN EXPOSED TO THE TYPE OF PERSON YOU ARE, A PERSON WITHOUT SCRUPLES 'IF ONE CAN CALL YOU A PERSON'. And as we are respectful and educated people, we also wish you well in life, but, NOT AS MUCH AS FOR US. BEST REGARDS.

Fantastic experience: Buen trato y muy resolutivos.

Fantastic experience: Positive: Professionalism

Negative experience: Cuanta razón tienes, espero y deseo que tarden mucho tiempo en alquilarlo y que sepa la gente que tipo de Inmobiliaria es. Por favor si vais a alquilar un piso en esta Inmobiliaria leeros bien el contrato varias veces.