Aproperties Real Estate

Negative experience: If anyone tries to rent in Sant Cugat Mira-Sol just know that even after providing documents and it looks promising they end up saying you don’t fit the profile. Spent over two weeks providing information.

Fantastic experience: Que confianza me da llamar a una inmobiliaria por ayuda y ahi ellos estan. Me he comunicado con una de las agentes Francisca y la verdad super recomendable, ella super atenta y me ayuda a poder encontrar lo que necesito. Una muy buena experiencia con esta inmobiliaria

Negative experience: Gestionaron para nosotros un alquiler. Destacaron por su falta de profesionalidad y poca seriedad. Facturas incorrectas. incumplimientos de compromisos. Constante sensación de negocio poco fiable. Para nada recomendable.

Fantastic experience: Quiero agradecer al equipo de aProperties, y muy especialmente a Marta López, por el trato recibido durante la gestión de mi piso. Marta ha demostrado ser una profesional excepcional: atenta, ágil y muy proactiva. Me he sentido muy bien asesorado en todo momento, especialmente en la parte legal y normativa, lo cual da mucha tranquilidad como propietario. Se agradece encontrar esa combinación de eficiencia profesional y calidad humana. Gracias, Marta, por tu dedicación y excelente disposición.

Fantastic experience: We honestly couldn’t be happier or more grateful for having found aProperties during what had been a very challenging search for a long-term flat. From the very first interaction, the experience felt completely different—in the best possible way. Mireia was outstanding: efficient, professional, and absolutely flawless in her communication and follow-up. She guided us clearly through every single step of the process, always available, transparent, and reassuring. We felt genuinely supported the whole way through. What truly sets aProperties apart is their 100% reliability and integrity. No random or illegal agency fees, no attempts to sneak in “service charges,” no taking advantage of tenants who may not fully know the housing law. After dealing with one too many unprofessional agencies, we honestly found ourselves thinking: “Is it really this easy? Is this actually real?” And yes—it was real. An extended and heartfelt thank you as well to the wider aProperties team who took care of the check-in process. Everything was handled so smoothly and thoughtfully that all we had to do was focus on being excited about our new home. We would recommend aProperties without hesitation and will absolutely contact them again for our next home search. If I could give more than 5 stars, I would. If you’re looking for a new home—don’t go anywhere else. Just call them.

Fantastic experience: Apoyo profesional. Experiencia adquirida tanto como vendedor como comprador.

Negative experience: We had a horrible experience with Aproperties. This started from the beginning when they put undue pressure on us to quickly sign the documents and send over the first payment. They were unresponsive about the issues we found at the house and finally at the time of returning the deposit, they came up with excuses to not give us our money back. We are international students and we felt that we were being taken advantage of. Finally, after fighting for months, we got our money back. Then a few months later they came back and told us that there is an unpaid gas bill, which is a significant amount and way too much for a house of our side. They threatened legal action and so we ultimately paid it. Stay away from this company if you can. They take advantage of you and try to get as much money from you as possible. Interactions with them were also rude and we really felt that they way discriminating against us and taking advantage of us. There are other agencies in Barcelona that you can use, but stay away from this one.

Negative experience: We had an extremely negative and toxic experience with AP Properties Barcelona. Their processes lack transparency, and as international tenants, we felt misled and cheated. It became clear that their primary focus was collecting money rather than providing fair or ethical service. The team was highly unprofessional and showed little regard for basic ethics. Forget about your deposit money, they will not return it. We strongly advise others—especially international tenants—to avoid this agency.

Negative experience: As many other comments have suggested, APropoerties goes out of their way to make you feel valued while you are searching for your apartment, but the moment you sign the lease, they completely change. Here is a summary of what happened during our stay: 1. We signed a 24 month lease, and they forced us to sign as a short term lease rather than a long term lease and even forced us to lie on the contract and state that we were not using the apartment as permanent residency. This was a flat out lie and it was done so that they could charge us the agency fee. When we challeged them on this they told us we either had to take the terms as they were offered or we couldn't take the apartment. 2. It was supposed to be a fully furnished and equipped apartment, however it was not and we had to purchase many things. (including all kitchen items). They made reimbursing of these purchsaes a hassle and we only got the money by discouting the payment on our next month's rent. 3. The apartment was not clean on move-in and we had to hire a cleaning service. Again, we only got this covered because we discounted it from our rent on our own. 4. Several maintanence issues were reported on move-in day and they were not taken care of for almost 2 months and this was only taken care of becuase we withheld our rent from them until they fixed the issues. 5. Every time we complained to the agent who we signed with about issues, she told us that the leasing and property management are two different parts of agency and there was nothing she can do. This is ridiculous... It's the same company! 6. We did not receive our security deposit in the legal 30 days and when I called to inqure about this the person I spoke with seemed very annoyed that I was asking and said "that's the owner's responsiblity and we asked her, but she hasn't answered, what do you want us to do about it?". I was schocked that they were annoyed that we were asking for our 5.500€! We ended up having to get lawyers involved and finally received only 4.300€ out of the original 5.500€. They discounted around 850€ of repair issues without any photos or evidene! And they charged us a 350€ clearning fee even though we paid for a cleaning the day before we moved out and left everything in great condition. I understand that the owner is the one who manages the security deposit, but Aproperties did absolutely nothing to ehlep us in this matter and even seemed annoyed when we asked for help! I will NEVER consider using Aproperties again and warn everyone against using them. Thankfully it seems the laws regarding rental properties in Spain is about to change again to protect short term renters so they will no longer be able to take advantage of poeople in this way. If anyone is considering renting at Sardenya 555, I would highly recommend avoiding it! Regardless of if you are willing to take a chance with Aproperties, the owner of this appartment is an extremely dishonest person and essentially stole 1.200€ from us. On a final note, I did apply for another property with AProperties before our lease was up and was rejected because I am not a Spanish passport holder. This is completey against the law! I understand it is the owner's decision, but that gives you an idea of the type of people that Aproperties is representing.

Fantastic experience: He realizado una compra de un inmueble a través de Aproperties Barcelona en la cual me ha asesorado Enma y el trato, eficacia y profesionalidad ha sido espectacular. Recomiendo sin ningún tipo de dudas a Enma ya que la verdad ha sido excelente en todos los sentidos.

Fantastic experience: Emma Márquez , ha sido la persona que se ha encargado de la venta de nuestro piso. Y no puedo más que aconsejarla, por su profesionalidad ,eficacia y cercanía!!! Gracias Emma por todo el asesoramiento y acompañamiento durante el proceso de toda la operación!!

Negative experience: Solo pisos en alquiler temporal, te piden informaciones personales sobre de ti y no te ayudan, envian spam y correos inutiles

Negative experience: No cumplió con lo estipulado en el contrato sobre la descripción del alquiler de un apartamento en Palma de Mallorca. No hubo agua caliente en el apartamento durante tres meses. No hubo ventilación en el apartamento durante tres meses, con una temperatura de 30 grados en verano.

Fantastic experience: Vendí mi piso por medio de Aproperties y debo decir que todo fué bien y estoy muy satisfecho. El trato recibido por parte de todo el equipo ha sido siempre correcto, especialmente Dalila que es una gran profesional, dedicada y que llevó todo el proceso de venta de manera impecable. La comunicación siempre fué fluida y la ventá se cerró en tiempos relativamente breves. Muchas gracias a Aproperties y sobretodo a Dalila por su soporte!

Fantastic experience: I worked together with Emma Marquez and had a great experience when selling my flat, she negotiated a good price, her communication was always quick and she is highly motivated and ambitious to meet the clients needs. She is a super lovely, empathetic person and knows the market very well. On top, she also helped with other things besides the flat sale which made my life easier. I would always do it again

Negative experience: Experiencia mediocre y bastante absurda. Visité un local que parecía ideal para mi actividad profesional, intercambiamos mensajes, visita, me proyecté en el espacio… y después de todo esto descubro que en realidad es un inmueble fantasma: la agencia ni siquiera puede contactar a la propietaria. Entonces cuál es el sentido de hacer visitas si no existe ninguna posibilidad real de alquilar el lugar? Tuve que relanzar varias veces para obtener información y la respuesta final fue literalmente: “no podemos contactar con la dueña”. Muchísima dejadez, cero interés y una pérdida total de tiempo para profesionales que buscan un espacio serio. No entiendo cómo funciona un sistema donde se enseñan locales que no se pueden alquilar.

Fantastic experience: Je tiens à remercier chaleureusement Julie Blanc de chez Aproperties Real Estates situé sur Passeo de Gracia à Barcelone, qui a été absolument exceptionnelle. A l'écoute des mes attentes, professionnelle, humaine, protectrice, très disponible, aussi bien avant la vente qu'après. Elle m'accompagne toujours aujourd'hui. Grâce à Julie, la vente de mon appartement a été fluide du début à la fin, ce qui est très rare dans l'immobilier. Je lui renouvelle toute ma considération. Si vous vendez ou recherchez un bien immobilier, c'est la personne qu'il vous faut. Croyez moi!

Negative experience: My experience with this agency was terrible. After moving out, there were long delays in transferring utility bills and returning my deposit — nearly 90% was withheld with limited explanation. Communication was poor, and I often had to follow up multiple times to get basic updates. I also felt that some interactions were disrespectful and lacked integrity especially if you’re not white or Spanish. I would recommend anyone and everyone to avoid this because even if you document everything well they will twist and lie over the same email chain a hundred times over till you get tired of chasing them. Their strategy is to just tire you out especially if you have work and other commitments to tend to and cannot make it your life’s mission to get back your money Edit : Responding to the comment from aproperties. You still owe me money for the delays in bills transfer for which I have been chasing you over email for weeks. Instead of replying to comments here with your imaginary stories about how it takes over 1000 euros to clean an apartment of “clothing”. How about you pay me the amount due for the bills I paid while I wasn’t staying in the apartment. It doesn’t matter what you say on here. The experience of your other clients along with my review is what people actually value. Stop this petty behaviour, pay me the money I’m owed and be professional ! You have had time to write this detailed response but you don’t have 2 minutes to actually do the needful. This says enough about your lack of integrity and character.

Fantastic experience: He vendido mi parte de un piso a través de Aproperties y todo ha ido bien. No era un proceso fácil por una complicada situación familiar. Es por ello que quiero destacar el buen trabajo, paciencia y excelente trato de CRISTINA LOZOYA. Te mantiene informado en todo momento, con mucha amabilidad y educación a pesar de momentos tensos. También destacar especialmente la profesionalidad, claridad y confianza transmitida por la abogada SANDRA. Mi agradecimiento a las dos excelentes profesionales de Aproperties.

Negative experience: Decepcionante.

Negative experience: La comunicación ha sido horrible y el servicio igual. Llevamos meses esperando las reparaciones que nos deben y no hemos tenido ninguna respuesta clara.

Negative experience: Since check-in, the administration has shown little concern for customer requests. The interaction with them has been very frustrating. They have been unable to make simple repairs in the flat for 4 months or address other issues raised and don’t seem to care. Communication and overall interaction becomes very poor once you sign the contract and check in.

Negative experience: My experience working with Sonia has been extremely disappointing. I understand the long-term housing market is under pressure, but her lack of communication throughout the process has been unacceptable. After asking a few reasonable questions and requesting to work with another agent, she stopped responding entirely. I had to follow up again, at which point she replied that I could change agents but the conditions would remain the same. Shortly after, she informed me that the apartment had been reserved. Leaving a client unanswered during such an important process is unprofessional and reflects poorly on the agency.

Fantastic experience: We worked with Ana Falguera from aProperties. Ana was very transparent, quick to respond and professional. She helped us navigate the complicated and competitive rental market in Barcelona. I would highly recommend Ana.

Positive experience: El trato que hemos tenido ha sido excelente. Siempre atentos, predispuestos y resolutivos, en especial Alejandra que ha estado siempre acompañándonos en todo el proceso.

Fantastic experience: Muy contenta con la experiencia global. Alejandra tuvo un trato personalizado en todo momento, facilitándonos cualquier duda y guiándonos en todo momento. Recomiendo 100%

Negative experience: Pésima experiencia con esta empresa en la parte del departamento de alquiler ! si eres propietario, no lo recomiendo en absoluto, osan a engañarte con los perfiles de inquilinos presentados, lo cual tiene un riesgo tremendo, teniendo en cuenta la situación que se vive en la vivienda en España.

Negative experience: After 8 years as a renter, Aproperties has been the worst experience I have ever had. I would not recommend this agency to my worst enemy.

Fantastic experience: We are starting the process of potentially buying an apartment in Barcelona, and the one who is helping us is Simara, who, even though we are in Brazil, never stops sending us suggestions. An excellent professional, non-intrusive, and knowledgeable about what she does.

Fantastic experience: The management of the sale of our apartment has been handled by Julie Blanc. From the very first moment, we noticed her kindness, willingness, closeness, flexibility, professionalism, and friendliness. For any management of the sale, from the appraisal to the signing at the Notary, she kept us perfectly informed, and we were able to agree with her on any issue that could raise any doubts, always looking for the best option and strategy for the sale of our apartment, which, by the way, was sold in barely three months. We also appreciate the treatment and attention we received from Emma Márquez, Cristina Lozoya, and Sandra (Lawyer). We recommend working with this firm.

Negative experience: While getting the apartment was seamless, everything else was a nightmare. Property management consists of mostly ignoring tenants. They will keep part of your deposit past the legal time, and make up fake charges for repairs, despite a prefect walkthrough. I wouldn't hire them as a landlord and I wouldn't rent from them. If you do, use your deposit to cover your last few months rent to ensure you are not screwed by a system that does not protect tenants at all.

Fantastic experience: Emma was an excellent real estate agent. Top professional and easy to work with

Fantastic experience: It has been a real pleasure to undergo the home-buying process with aProperties. The treatment received from Emma throughout the entire home-buying process, as well as from her colleague Ignacio during the visits to the homes, has been impeccable. Emma is a truly great professional who personally ensured that the whole process was as easy as possible and always resolved any situation very efficiently. I couldn't imagine a better experience.

Fantastic experience: Thanks to Nuria Mir, I found the apartment of my dreams to buy. She was super attentive throughout the process and helped us with everything and more. Whenever my friends ask me, I recommend that they ask for her since she works really well and cares a lot for the client. Thank you!!

Negative experience: Samantha showed us new flats in Esplugas. They seemed nice, except she failed to mention that Onixrenta is one of those companies where they do not provide basic power until you switch your accounts like most human beings would. The flats were actually not even power ready, so we have to live 14 days without power. Normally, when people get a new flat, the rental company covers for the first 14 days so that you can switch your accounts. However, because she did not show up to the closing session. She rides the bus or even asks you to take her to your session. Never in my life have I asked my clients for a ride. She will make you feel good in her presence, smile, and be generally positive. However, behind the scenes she is clueless, and does not care to know what she does not know. If she did care, she would have noticed that these new buildings are not even wired for internet (no fiber), and that the basic electricity is not configured. If she cared to know her material, she would have known to ask these questions. In most developed nations, you cannot live in a place that is not even ready for power! She knows this, yet decided not know or take initiative. Lots of smiles, just no action. Very very reckless, misleading, harmful, and deceitful.

Negative experience: Samantha is the best at making you feel confident, then pulling the rug out from under your feet. If you enjoy waiting for your agent to get off the bus or like taking her in your car, then Samantha is for you! She is amazing at small talk. You will feel loved. Just make sure you read those documents, because she is not. She does not know her craft, unless that craft is duping people into flats with no power connections or internet!

Negative experience: They deducted 500€ from the deposit for 'cleaning'. FIVE HUNDRED EUROS!! What did they bring, ten people? And they charged the agency fee twice for renewing the contract, another fee again. I won't say what I think, I'll leave it to your discretion.

Fantastic experience: The most efficient and Juli a 10!

Fantastic experience: super good: available, competent, Julie was super nice, very professional, took great care of all the steps. I am super happy with Aproperties

Fantastic experience: I have worked with Julie Blanc from Aproperties on three real estate sales, and in all three, she provided her intermediary services with great professionalism and success. Congratulations, Julie!!!

Fantastic experience: Our experience with Aproperties was exceptional. From the very first contact, the service stood out for its high quality. The key difference was Renata's attention and professionalism, for which we are immensely grateful. Without a doubt, it was the best experience we’ve had with a real estate agency in Barcelona.

Negative experience: My experience with agent Nuria from aProperties in Barcelona left much to be desired. Unable to close a quick sale, her behavior became rude and impolite, addressing me in very bad ways, something unheard of in a real estate agent. I had never encountered such a high level of disrespect from an agent.

Fantastic experience: I had an excellent experience. Emma Márquez did a great job, providing quick, accurate, and very professional service at all times.

Fantastic experience: Aproperties made my move to Barcelona so easy, and I was able to find an apartment that I love. Renata’s help was great I recommend this agency to anyone!!

Negative experience: I initially had positive experience with the agent as a seller, because she did try very hard to get the business. However, after the buyer pulled out from the deal last minute becuase of his personal reason, the agent got upset and became passive agressive toward me (excuse me? why?). The agent could use sickness as a reason if she responded late, but if I responded to her late, she would tell me I did not respect her (wow!). What kind of agent is this?! She talked to me as if she was the boss, lol. I have come across with many agents in the world, and this agent has the worst attitude. Choose your agent wisely.

Negative experience: In the end, the price had many more supplements than the initial price. I didn't hire. I wasted my time on an offer not explained in conditions.

Fantastic experience: An excellent treatment with a lot of patience, thank you

Fantastic experience: Really a success. Our saleswoman Emma Marquez was recommended by a neighbor of ours who sold his apartment. I have never found a more technical, highly professional, efficient, and very pleasant person than her. She gives you a lot of confidence. I will recommend her to all my acquaintances.

Fantastic experience: I had a very good experience with Emma Màrquez. Emma is very professional and honest; she has accompanied me throughout the process from the first day I visited the apartment until the day of the purchase and sale. I recommend her 100%!

Negative experience: I bought an apartment before the rains and the 'hidden defects' came to light. Under the skylight, I could see during the visits that there was water leakage but it was dry for a while, and they told me that with the repair done, it was resolved. But after the purchase, the rains came and the water leaked, furthermore, there was another leak in the hallway affecting the circuit breaker, making it trip. I immediately contacted the salesperson and just as she wrote: 'WHAT YOU CAN DO IS TAKE OUT INSURANCE QUICKLY AND WHEN YOU HAVE IT NOTIFY THE CIRCUIT BREAKER CUT SO THAT THEY CAN RESOLVE IT FOR YOU.' What outrageousness! I contacted the previous owner, Font Inmo, with a copy to Núria González from Aproperties who to this day has not commented nor shown any interest in the situation. Since they must have received the commission, what happens afterwards does not matter to them. In situations like this, one appreciates who is a good person above all; they seemed so while they were deceiving me, but they turned out to be neither good people nor professionals. Soon, the notary who knows the company's executives will know what kind of people work there. Be careful when renting/buying, these are people, I opine on the two with whom we managed the purchase, they have no scruples at all when it comes to lying and manipulating reality.

Fantastic experience: I would like to take a moment to express my sincere gratitude to Iskra Momcilovic for her exceptional efforts and professionalism. Iskra is a true asset to your company, and I am incredibly grateful for her efforts. Thank you again, Iskra!

Fantastic experience: We had the unbeatable help of Pablo Iñigo who assisted us with the process of selling an apartment in Valencia. It was a very challenging process as there was an inheritance linked to the property with many heirs, numerous discrepancies, and the management of different languages. Pablo helped to resolve all the situations that arose during the selling process. Without Pablo, I am sure my grandmother's property would have never been sold. Thank you, Pablo, for your manners, composure, exquisite treatment, and above all, your saint-like patience. A thousand thanks for everything!

Fantastic experience: We have worked with Renata Ferraz several times, a very professional and friendly agent! She always treats us with great attention and is usually very quick to provide answers and resolve any questions! Highly recommended! Without a doubt, we will continue our collaboration with her!

Negative experience: If you can avoid it, DO NOT RENT from aPropeties. If you own an apartment and want a quiet life and happy tenants, USE ANOTHER REALTOR. Since living in a building managed by aPropeties, I have never been treated in such a shabby way by a real estate agency. This in an excerpt from the long list of problems which aProperties have not resolved in 9 months. * Flat handed over dirty, toilet was literally full of human waste and I was almost sick having to clean it * Problems with loud, high-pitched noises from air conditioning, reported immediately, never resolved * EUR 1850 deducted from my account in error for 2 consecutive months, as well as my own rent, sending my account over drawn * EUR 80 added to my account in March, and the deducted again in April * Problems with noise of water pipes reported immediately, was fobbed off “this is normal”. Contractor finally attended in April, and within 5 minutes reports that the installation of water pipes has not been done properly. However, still waiting for it to be fixed. * Noise from cooker extraction reported in March, still waiting for it to be fixed in May * Never given a key to the roof terrace, despite having been promised since the day I moved in, and told in writing at least 4 times since then * When signed lease for flat, I was expressly told, verbally and in writing, that building was finer optic ready and I just need to call provider and connect. This was an OUTRIGHT LIE. There was no finer optic to the building and I had extreme difficulty doing my job. Repeatedly ignored by Aproperties and had to contact owner directly If you value a peaceful life, you will go somewhere else to rent.

Fantastic experience: Good morning, I was recommended Apropiaritis almost a year ago and I've been with them = great. First, Victor is super professional. David Pous = very, very good. And day by day, Angela is super attentive, friendly, and solves everything for you. Angela = fantastic (in this digital age, a human touch like the one we get from Apropiaritis = ANGELA is appreciated). Don't hesitate, rental management. Apropiaritis is the best option, I assure you.

Negative experience: You cannot unsubscribe from their spam emails, violation of GDPR

Negative experience: Terrible agency experience. I emailed them about the lack of hot water in my apartment, and their response blamed me, insisting that I need to resolve the issue myself.

Fantastic experience: The truth is that our experience with Aproperties was very satisfactory. We were recommended by some relatives after having two unpleasant experiences with other agencies, and from the very first moment, we spoke with Víctor and saw that we had made the right choice with them. Víctor's work and that of the whole team was impeccable, and within a few months, we managed to sell the apartment. I would recommend them without a doubt.

Fantastic experience: Everything was great, highly recommendable. It's a great agency, especially Emma Marquez, who has been our advisor and helped us with the sale of a property.

Fantastic experience: Fantastic treatment and a lot of professionalism. Julie accompanied us throughout the sales process, advising us on everything. Great professional and person.

Fantastic experience: Excellent attention at all times (24/7), speed, professionalism, and flexibility to adapt to our schedules at all times. A 10 for Guiomar, thank you for everything!

Fantastic experience: Experience of 10. Guiomar, besides being a great professional, listened to our needs and knew how to offer us what we needed. Close, transparent treatment adapted to the times we needed.

Fantastic experience: Emma helped me a lot during the purchasing process. She always responded very quickly, I felt supported. Thank you.

Negative experience: !A nightmare! That is how the experience with Aproperties Valencia is described. Nice apartments but they pressure you to close the deposit as soon as possible to keep you tied up and charge a very high commission that is not justified by the service provided. They do not help you in the negotiation.

Fantastic experience: From the very beginning, I was attended by Irene, a real estate agent, regarding a rental apartment of my interest. Her attention and professionalism have been exquisite. Thank you, Irene!!! We will celebrate the new year in the apartment you managed through Aproperties!!!

Fantastic experience: This is the second time I have put my property in the hands of these great professionals and they have not let me down. Guiomar is a great professional as well as a great person. I am delighted with Aproperties.

Fantastic experience: Delighted with the service provided by Alejandra. She has helped me throughout the process of buying my apartment.

Negative experience: They charge the owner and the tenant (when according to the law they cannot) and if not, they won’t show you the property. I contacted them to see an apartment on Laforja street 30 in Barcelona and the agent told me that if I didn’t pay their commission, they couldn't show me the property. Fortunately, another real estate agency handled it and I was able to visit it. I already informed the owner and habitatge...disappointed.

Negative experience: I went to the agency to look for apartments/studio to rent and I spoke with one of them who told me they would contact me very soon. More than a week passed 0 call or message

Fantastic experience: Laura Cauduro exceeded all my expectations, from the start of the search to the delivery of the apartment. Very grateful and highly recommend this agency. Thank you!!

Fantastic experience: My experience with Aproperties has been excellent. Emma, the sales manager who handled the sale of my apartment, has been very attentive, professional, and provided an unbeatable service. I recommend this agency and Emma in particular for her seriousness and the peace of mind she has given me throughout the sale process. Best regards!

Negative experience: My family rented an apartment through this agency, and when we moved out a year later, the owner did not return my deposit for 2 months, after which I was charged 1117 euros for things that he claimed were damaged or missing. I note that there was no inventory upon concluding the contract. They provided me with only photographs, according to which nothing was missing or damaged in the apartment. Now the agency is not helping us in any way to sort everything out and recover our money, instead, they send us to the apartment owners, who in turn refuse to comment on anything. As a matter of honor, I now have to go to court. Furthermore, the owner added maintenance and biomass bills, even though the contract only specifies electricity, water, and internet, which he also does not want to remove from the budget. We have asked the agency for help repeatedly, but unfortunately, it was in vain. I do not recommend anyone to contact this real estate agency. I also want to show them the state of the apartment's bathrooms, as water was constantly leaking from there; they just made holes and did not fix anything. We also asked the agency staff to help us, and we asked the owners to fix all of this, but they ignored us.

Negative experience: Guiomar Adrià kept putting excuses why the house doesn’t fit me. She says it for 2 people and when i say that’s what i want she says no it’s for 1. I have contacted for 2 home and she declined me for both. Very unprofessional.

Negative experience: We are owners. The management of the rental, for 13 months, has been terrible and the profile of the tenants that approached us was even worse. We do not recommend this real estate agency at all.

Negative experience: Very disappointing. After weeks of waiting for responses, lack of communication on their part, and two failed bookings, I do not recommend it. After providing them with all the information about my family, the first booking failed because the agent went on vacation and the new person in charge didn’t know we had pets. The second failed because the agent didn’t inform the owner of the date we needed to start in the apartment. It was a distressing process; they gave me confusing and unclear information. They also made me feel like they were doing me a favor when in reality, I was paying for an extremely expensive service. Not recommended.

Fantastic experience: My partner and I are very happy, Guiomar was always attentive to us in the search for an apartment in Barcelona, which is a difficult task. She advised us more as a friend than as a real estate agent. We are delighted with the result. She found us the perfect apartment.

Fantastic experience: Emma Marquez is a fantastic advisor, extremely professional, kind, and practical. Highly recommend!

Fantastic experience: Guiomar Adriá assisted us effectively and efficiently throughout the entire process, thanks to which we were able to find the apartment of our dreams.

Fantastic experience: They are true professionals! The manager who worked with me, Guiomar, is one of the most organized and responsible people I have ever seen in my life!

Fantastic experience: It has been a pleasure working with Carme. The ease of management, complete availability, and friendly approach have been decisive for the purchase. Congratulations!

Fantastic experience: Very good experience renting an apartment with Mireya Helguera. Thanks to her kindness, efficiency, and professionalism, the whole process has been super smooth.

Fantastic experience: They sold us the apartment in a month and Cinthya was wonderful, always in contact to advise us and keep us updated. They took care of all the paperwork. My score is the highest.

Fantastic experience: Thanks to Mireya Helguera our experience with Aproperties has always been very good. Her help, respect, and willingness have contributed to our satisfaction with the company's services.

Fantastic experience: I have had the pleasure of working with Mireya Helguera and I can certainly say that I would love to work with her again. I would highlight her clarity, transparency, and professionalism, as well as the fact that she is a lovely person.

Negative experience: Mila loves and lies to get you to sign the contract, then Nadir shows up, Nadir responds, neither the salesperson nor the management I asked to speak to. They argued that they are just intermediaries for renting and nothing more. They are scammers, it's a shame.

Fantastic experience: From the very first moment, the service is super professional, especially Sergio Recio for his dedication, kindness and how he made the whole process easier for us. We are really very satisfied and highly recommend them. Thank you!!

Negative experience: THEY SCREW YOU OVER THE DEPOSIT. Angela the manager simply detailed to us that the oven was dirty and the hood was as well. Then she sends us a bill of 175 euros for cleaning the apartment and now she informs us that repairs are being made in the apartment when the only thing she told us was that a drawer was broken because it didn’t close properly. I DON’T UNDERSTAND HOW THEY DISPOSE OF OUR DEPOSIT SO FREELY, with exaggerated amounts and without prior consultation. A DISASTER

Negative experience: Update 3.5 years later: No improvement on stars. The source of all evil is the developer who built the building at Corsega 480, which practically falls apart (water damage, bad quality materials, bad or no maintenance). The agency and the associated workers are extremely unprofessional, unorganised and never on time. It took two months to fix a shower properly during summer! Constant arguments then about who is at fault, who needs to pay etc and in the end of course a long list of things (some right / some wrong) or things to deduct from the deposit. Stay away from the building and the agency, you’ll have a happier life. Very nice houses and they say yes to everything to close quick deals. Then quite a lot of care, the service received is quite bad. They take ages (8 weeks so far) to get things done (repairs, key copies, agreed minor works etc) despite weekly follow-ups. They don’t even provide dates. For an agency that wants to market itself as a luxury service, they fall short by a long shot, and they charge above the usual fees in the market. Second and last time I work with them.

Negative experience: The least serious real estate agency we have encountered in Barcelona. We met with the agent, M.A., and she got the apartment we wanted to visit wrong. To make matters worse, she assumed (we don't know if it was due to our age or attire) that we did not have enough financial capacity to purchase the visited apartment... speaking poorly to us and complaining, literally, that we were wasting her time... nonexistent professionalism and unpleasant treatment: nothing that can be salvaged from this agency. Of course, we inform all our acquaintances about the bad treatment received.

Fantastic experience: The experience with Aproperties and especially with the advisor Carme Siñol has been very satisfactory. During the buying and selling process, she has promptly and resolutely responded to any doubts or questions we had, and has offered her collaboration at all times, with empathy and always kind treatment. She made everything easy for us. It's a pleasure to meet true professionals who, in stressful processes like these, know how to convey security and willingness. Thank you very much Carme and the Aproperties team.

Negative experience: Be careful if you are tenants, it is evident that the preferred customer in this agency is the owner. In our case, they took advantage of the deposit to thoroughly clean the house (something they didn’t do before we moved in) and to cover damages that were already there or that we didn’t cause (a thermostat that was working perfectly when we left or stains on the wall that were already there). And we received this surprise obviously on the very last day of the deadline for the return of the deposit, what a coincidence.

Fantastic experience: I rented my house with the help of the agent Sergio Recio, and both the service and the process have been excellent. In a week it was already rented. Highly recommend.

Fantastic experience: I am immensely grateful to Emma for her professionalism and involvement in the sale of my home. She is a great professional and I will always recommend her. Thank you so much, Emma. You are unique!

Fantastic experience: Excellent. Professionalism, speed, clarity, ease; in addition to the personal treatment, also excellent, particularly by Sergio Recio: a very good professional, effective, efficient, kind, patient... a 10!

Negative experience: I believe that the staff needs to show professionalism and not the opposite. And if a customer calls and is informed by a salesperson, this information must be true. Besides, they make you wait for days and days and at the last second change the rules and conditions. This creates a significant disadvantage for the customer. I do not recommend working with this company because there are many others that are in line with what they say and what they do.

Fantastic experience: I had a great experience with the sales team, especially with Guiomar and also with Tere and Roser. Very professional despite it being holiday season and I managed to rent the apartment in no time. Thank you!

Negative experience: Very bad experience. We left the apartment in perfect condition, even with more furniture than there was, and when we left, they deceived us with the deposit. Despite insisting, the inspection was done without us being present, which left us with several surprises. They charged us for painting costs caused by dampness that were not our responsibility and exaggerated cleaning costs, plus at the last moment they pulled out the claim of a broken thermostat that we still don't know when it supposedly broke, as it was in perfect condition when we left the apartment. All of this alongside a terrible attitude from the administrator Angela. In short, BE VERY CAREFUL with this agency, they try to take advantage of the deposit refund, holding the tenant responsible for costs that do not belong to them.

Negative experience: Very fast and efficient when renting the apartment (less so when they charged me twice for rent in one month, but they corrected it). However: I rented a furnished apartment where neither the table nor the sofa bed were functional, and they didn't bother to fix them (except to put some tape on the sofa) even though I pointed it out multiple times along with the handyman in charge of the repairs. Now, they don't bother to raise the rent. When I left the apartment, after only 15 months of renting, they raised it from 690 to 850 monthly. I had to wait a month to get my deposit back, even though the time stated in the contract was two weeks and the exit sheet was empty. That is to say, the apartment was spotless, in better condition than when I moved in. I wrote to them repeatedly to inform me about my deposit, as the deadline had passed. It took them ten weeks to respond, claiming that two bathroom bulbs were broken and changing them cost them about 60 euros, which, of course, they deducted from the deposit, even though the exit sheet specified that the apartment was perfect and those bulbs were not mentioned. In summary, a lack of professionalism and a pathetic treatment from Angela, especially when you leave the apartment in this condition, pay your rent on time, and even leave your keys so they can show it to new tenants when you're not around. For my part, after trying to talk to them several times, I have filed a complaint.

Fantastic experience: Sergio Recio has been very kind and attentive, he answered every inquiry and was very helpful when it came to securing an apartment, even after the contract was signed. Everything was very well managed.

Fantastic experience: We are very happy and grateful to the real estate agency Apropertis and all its team, especially Ana Bombeli, the agent who has helped, advised, and assisted us at all times in the acquisition of our home. The experience has been very positive and effective. Thank you very much!!