 
                            FINQUES SAURA
Information about FINQUES SAURA
17002, Girona
Opening hours
- sunday: (closed)
- monday: 9h-13h, 15h-19h
- tuesday: 9h-13h, 15h-19h
- wednesday: 9h-13h, 15h-19h
- thursday: 9h-13h, 15h-19h
- friday: 8h-15h
- saturday: (closed)
Empresa de servicios inmobiliarios integrales con más de 30 años de experiencia y de trato personalizado
Our comment from Agencias Inmobiliarias about FINQUES SAURA:
FINQUES SAURA is a real estate agency located in Girona, known for providing a family-oriented and professional service. They are particularly praised for their speed in management and commitment to clients. Reviews highlight the competence and responsiveness of their team, who strive to adapt to individual needs.
Clients have commended the customer service, particularly recognizing agents like Rosa Lara and Albert, who have demonstrated dedication and professionalism during the buying and selling process. The agency's ability to resolve issues effectively and the staff's friendliness are frequently mentioned.
While there are some concerns about the lack of available properties, most users agree that they highly recommend FINQUES SAURA for their excellent service and professionalism.
FINQUES SAURA: Reviews
Fantastic experience: Molt bons professionals. Ja fa molts anys que ens gestionen la comunitat amb eficiència i bon tracte. Ara ens han gestionat el lloguer d'un pis i ens han trobat els millors llogaters en un temps record. L'Albert es molt trempat, eficient, i curós en tots els aspectes de la gestió. Estem en les millors mans!
Fantastic experience: Empresa de confianza. El trato fue estupendo y el personal muy amable. Lo recomiendo al 100%
Gracias por la valoración Marc. Intentamos mejorar dia a día.
Fantastic experience: Gran tracte!! Molt professionals, propers i molt atents!!!
Fantastic experience: Empresa molt serie i professional, qualsevol tema els hi delegues i te'n oblides perque sempre cumpleixen
Fantastic experience: Una gestión de 10, todo súper rapido y profesional
Fantastic experience: Buenos profesionales. Me sentí muy bien asesorado en una operación en la que me sentía desorientado. Les estoy muy agradecido.
Fantastic experience: Molt bona atenció i gestió!
Fantastic experience: La nostra comunitat la gestiona l’Estela de manera molt eficient i el seu tracte és immillorable.
Fantastic experience: Molt bon servei, bones persones i professionals..molt recomanable.
Fantastic experience: Thank you very much for the attention, Albert
Fantastic experience: I bought an apartment that was handled by Finques Saura about a month ago. From the first contact with Rosa, the service was top-notch. She has helped us with everything and more than what she was supposed to. To this day, now living there, we are still in touch for any issues that arise. Thank you, Rosa, for your work; it wouldn't have been the same without you.
Fantastic experience: Very satisfied to trust the management of Finques Saura with the aspects required by our family business. We have always received excellent professional treatment, with a quick management of problems, incidents, doubts, and actions, all with an exceptional human touch, with prompt and always efficient attention. A cordial and personalized relationship, of which we feel proud and deeply grateful. Magnificent staff who are well acquainted with the problems and solutions.
Fantastic experience: Estelita, excellent professional, friendly and good customer service.
Fantastic experience: I recently moved to Girona for work, and a colleague recommended this real estate agency to help me find an apartment. It has undoubtedly been a great decision; I received a truly family-like and professional service, which is very hard to find these days. And most importantly, we already have an apartment for our son! It is worth highlighting the speed of the management since I was running out of the hotel that the company was paying for this very Monday. Thank you very much, Albert, for your management!
Muchas gracias Alvaro, intentamos mejorar dia a dia!
Fantastic experience: Competent and solution-oriented. They strive to satisfy the customer and adapt to their needs. The team is very nice and always addresses any questions. They know the real estate sector well.
Intentamos mejorar día a día. Gracias por tu reseña!
Fantastic experience: We are in the final phase of selling a property that has been managed by Fincas Saura. I want to highlight the good management, involvement, and professionalism that your agent Rosa Lara has provided us during the moments that this sale has complicated due to circumstances and events. This week we hope to close the sale. In our case, a completely recommended agency.
Fantastic experience: Very attentive, thank you
Fantastic experience: Excellent service, very detailed explanation from the salesperson. Kindness, friendliness, and above all, very professionalism. 100% recommendable.
Gracias...intentamos mejorar día a día! David Saura Garrote
Fantastic experience: Where others see rudeness, we see determination, firmness, and integrity. They know how to listen to you and detect what you need in order to offer you personalized attention that better suits your requirements. Thumbs up.
Positive experience: Do not even think of drinling from here. Ancient remainings, nothing of interest unless you are an historical geek or architect or someone who studies old civilizations
Fantastic experience: Very good
Gracias por tu comentario...intentamos mejorar día a día!
Fantastic experience: Very efficient
Fantastic experience: More than two months searching for a rental apartment and being ignored by almost everyone, we finally found someone who attended to us and treated us politely, effectively, and diligently. Thank you very much, Albert!
Mercès per la valoració. Intentem millorar i donar un bon servei. Malauradament fan falta molts habitatges!
Fantastic experience: I have been renting for a few years now. Excellent treatment. Very attentive. If I have had any problems or doubts, Lluisa and the rest of the team have helped me resolve them. Always in a good mood! Thank you for everything!
Mercès per la valoració Xavi!
Fantastic experience: Resolutius is always with a smile. After renting an apartment, we felt a bit insecure due to the large window facing the street and the atmosphere, especially at night. We communicated this, and with great understanding, they took all the necessary steps to install a grate for us very quickly. They not only helped us find the perfect apartment for us, but they also solved all the problems that arose. I recommend this agency to everyone who tells me they are looking for an apartment in Girona. They are definitely a 10.
Fantastic experience: A lot of seriousness. They are great professionals, they respond to incidents. I want to highlight the efficiency of Mr. Albert regarding the parking procedures.
Fantastic experience: Very good professionals, always available to resolve the doubts and problems of the community. The great experience gained over the years is noticeable. Thank you Margarita for your dedication and effort.
Mercès pel comentari!...intentem millorar dia a dia!
Fantastic experience: Friendly, competent, very good professionals and very knowledgeable about the real estate sector. Highlight the experience and involvement of Rosa, who has professionally solved each and every obstacle that arose during the buying/selling process of the property. 100% recommended.
Gracias por la reseña Ramon. Intentamos mejorar todos los días para ofrecer un servicio profesional, transparente y ético.
Fantastic experience: Finques Saura has highly skilled, professional, friendly staff, ready to assist you at any moment and knowledgeable about the sector. Don't hesitate to contact them if you need real estate advice, to buy/sell, or to rent a home. Rosa is a charm !!!!
Gracias por la reseña Eulalia. ¡Intentamos mejorar día a día!
Fantastic experience: I recommend the sales service and especially the responsible one, Rosa, who puts in all her efforts to find solutions to any problems you may have. A 10.
Mercès Susi! Intentem fer-ho millor cada dia!
Fantastic experience: PROFESSIONALISM. I AM VERY HAPPY
Carles, mercès per la valoració i pel comentari.
Fantastic experience: Very professional. From the first day, they had very close contact. No complaints.
Mercedes Eduard por tu valoración.
Fantastic experience: A fantastic real estate experience with personal, trustworthy, and close treatment. They primarily deal with the Químics area and the Eixample.
Fantastic experience: Good service
M. Carme, Mercès per la valoració!..intentem millorar dia a día!
Fantastic experience: I have been with them for many years, responsible and solution-oriented, well-disposed...
Gracias por la valoración. ¡Intentamos mejorar día a día!
Fantastic experience: Very good service, professionalism and trust. 100% recommendable
Fantastic experience: Professionals at 200%. Highly recommended
Fantastic experience: Good treatment and better professionalism
Fantastic experience: Good service, very kind.
Fantastic experience: Very good service. Very professional.
Mercedes Pere por tu valoración, en Finques Saura intentamos siempre dar un buen servicio!
Fantastic experience: Good professionals
Mercedes Xavier por tu valoración. ¡Buscamos siempre cumplir las expectativas del cliente cuando nos hace confianza en nuestros servicios!
Fantastic experience: Very professional
Positive experience: Correct.
Mercedes Oriol por tu valoración. ¡Intentamos mejorar día a día para dar un buen servicio!
Fantastic experience: From my point of view (and I have been renting for many years), it is the best real estate agency in Girona. Effectiveness and efficiency. Moreover, good treatment (an important thing that not all agencies offer). Thank you Albert, thank you Rosa.
Thank you David for your review. We try to improve day by day!
Negative experience: The attention from Ms. Estela was dreadful. I am the owner of a property managed by Finques Saura, and the service was disappointing with very little willingness to help. A despotic and arrogant behavior. I do not recommend it at all.
Good morning Mrs. Azu: To leave keys for a community, we ask the authorized person to collect them to provide us with a copy of their ID (to ensure that they return them and that it is the authorized person). It is a matter of security.
Negative experience: I went to drop off some paperwork for the homeowners' association payment. The reception girl, Estela Céspedes, asked me if I was an owner, and I told her no, but that I was the one who paid the community fees. She told me to wait a moment; when she came out, she started speaking to me in Catalan, and I asked her to please explain it to me in Spanish. She then said, 'You don’t understand Catalan, but we are in Catalonia. What are you doing then, if you go to the United Kingdom?' to which I replied that I didn’t speak it and I was just there to drop off paperwork, not for her to judge whether I spoke Catalan or not. I told her that apart from that, she is not Catalan either, just like me. Why does she keep speaking to me in Catalan? She responded in a very arrogant way: 'I really integrate,' and I replied: what a sense of superiority for an immigrant just like me. I asked her to call a superior, and she told me that she was the one in charge. First and last time I go there; the girl is super rude and arrogant.
Jefferson, thank you for providing feedback. It helps us improve our services!
Negative experience: Dreadful management of the property in my experience as a tenant. They took more than a week to replace the broken heater and left us without hot water for a week. They charged us from the security deposit for cleaning services when we left the apartment cleaner than when we received it. They charged us for bulbs, which were not present at the start of the contract, at €10 per bulb. Two months after leaving the apartment, they sent me an email with a charge for electricity corresponding to the month of August (in my name) when I left the apartment on June 30th. The worst real estate agency in Girona.
Dear Mr. Martínez: In response to your review, which I appreciate your taking the time to write, but does not mean I share its content, I will make the following considerations: - Regarding the water heater: after receiving your notice, the property was contacted, a quote was made, and when the property accepted it, the replacement of the heater was done. Between the notice (May 16) and the receipt of the invoice for the work done (May 23), 7 days elapsed. Therefore, it did not take more than a week to replace the heater, as you state. - Regarding the cleanliness: if when you entered the apartment it was not in proper cleaning conditions, you could have reported it as an entry incident. This you did not do. - Regarding the deduction from the deposit for light bulbs that were not present at the beginning of the contract. The answer is the same as the previous point. If there were missing bulbs at the start, you should have reported it as an entry incident. This you also did not do. - Regarding the email with a charge for electricity corresponding to the month of August, you forgot to mention that it was never a payment made by you. As for the comment “the worst real estate agency in Girona,” I must indicate that this is your personal opinion, and that a real estate agency that has been providing its services for more than 30 years must be doing something right, no matter how small... at least, that’s what we always strive for! Sincerely, David Saura Garrote Finques Saura
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