Immoserveis J. Company

Fantastic experience: Estoy muy agradecido con la inmobiliaria por toda la ayuda en el proceso de conseguir mi piso. Desde el primer momento me sentí acompañado, con una gestión profesional, clara y transparente. Quiero destacar especialmente la atención de Ana Fernandez , que ha sido excepcional: siempre disponible para resolver dudas, muy cercana y con una paciencia infinita para explicar cada detalle. Gracias a su dedicación, todo el proceso fue mucho más fácil y rápido de lo que esperaba. Sin duda recomendaría esta inmobiliaria a cualquiera que esté buscando piso, y ojalá todos puedan tener la suerte de contar con una profesional como Ana.

Negative experience: Muy mala experiencia. Te quitan dinero de la fianza alegando cualquier excusa. Antiguos trabajadores ya me informaron que es su forma de trabajar, muchas de las cosas que hacen no informan ni a los propietarios. Esto le ha pasado a varias personas que conozco.

Negative experience: AVISO a quién quiera alquilar con esta inmobiliaria (spoiler): Se quedarán con parte de tu fianza o con toda ella buscando cualquier motivo. En nuestro caso no solo nos devolvieron la fianza fuera de plazo (la ley obliga antes de un mes), sinó que tampoco nos dieron los intereses por demora que establece esa misma ley. Al reclamarlos en varias ocasiones, no solo no nos hicieron ni caso, sino que nos respondieron a esos correos diciendo que se iban a quedar parte de la fianza para reparar supuestos desperfectos de los que no teníamos ni conocimiento. Esta empresa se aprovecha del hecho que para reclamar tu dinero debes poner denuncia judicial, y eso poca gente lo hace por lo caro del proceso.

Negative experience: Parece ser que es política de esta inmobiliaria quedarse el dinero de la gente que ha depositado en fianza alegando cualquier escusa para no tener que devolverlo, incluso sobre desperfectos sobre los que por normativa no se deberían aplicar al arrendatario o sobre los que ya se encontraban en la vivienda. Saben que como son ellos los que tienen y por lo tanto controlan tu dinero, tienen las de ganar y se aprovechan de ello para quedárselo.

Negative experience: Mi experiencia con Finques Company ha sido muy negativa. La administradora que me atendió mostró poca empatía y falta de profesionalidad, y retuvieron mi fianza durante más de un mes incumpliendo la Ley de Arrendamientos Urbanos (LAU, Art. 36), que establece que la devolución debe realizarse en un plazo máximo de un mes desde la entrega del inmueble. Encima se han quedado parte de la fianza de forma irregular e incumpliendo a normativa. También atribuyéndome desperfectos que se tendría que hacer cargo el propietario. Buscan cualquier excusa para quedarse lo máximo posible la fianza. La comunicación fue estresante y poco respetuosa, con sensación de constante presión y juicio. Recomiendo a futuros clientes estar muy atentos y documentar todo, porque la gestión de fianzas puede ser lenta y confusa.

Fantastic experience: La venta fue muy rápida y atención muy buena, he quedado muy contenta, muchas gracias !!

Fantastic experience: No me había pasado antes encontrar una inmobiliaria donde el personal fuera tan profesional y tan amable como en Finques Company. Es por ello que quiero dar mi más sincero agradecimiento a las personas con las que he tenido trato. Gracias Lluc, gracias Sonia, gracias Anna, gracias Eulalia. Formáis parte de un gran equipo.

Fantastic experience: Llevo dos años buscando piso y gracias a Finques Company de Figueres, gracias Gerard y Elena por ayudarme, os agradezco la implicación y la ayuda

Fantastic experience: En Lluc i la Lourdes han sigut d'una professionalitat i ajuda extraordinaris. Ens van fer sentir molt segurs i escoltats, la meva mare anteriorment ja havia venut un inmoble amb ells amb una experiència molt satisfactòria; i en l'ocasió actual, com a assesors han sigut impecables. Tal i com els hi he fet saber, comptarem amb ells en properes ocasions. Moltíssimes gràcies i a reveure!!

Fantastic experience: Jo només puc dir coses bones, gracies pel tracte i la professionalitat que heu demostrat amb la gestió de la meva transacció. Continueu treballant així i recullireu els fruits de la vostra feina

Fantastic experience: Trato inmejorable,profesionales de los Pies ala cabeza y muy cercanos al cliente,entre todos destacar ala comercial Pilar un 10 !!

Fantastic experience: Atención y trato de 10 por parte de todo el equipo, con agradecimiento especial a Conchi, Gerard y Pilar, muy satisfecho.

Fantastic experience: Una atención espectacular y nos han ayudado a conseguir piso super rapido, mi pareja y yo estamos muy contentos con toda la ayuda ofrecida por parte de las personas que nos han atendido, sobretodo del comercial Gerard que es con quien mas hemos tenido contacto.

Fantastic experience: Excelentes profesionales, encantados con su eficiente gestión. Muchas gracias Lluc y a todo el equipo

Fantastic experience: Super amables i eficiens

Fantastic experience: Un equip que ha funcionat molt bé, tot ha anat perfecte.

Fantastic experience: Una atenció excel.lent en tot moment per part de la Sonia desde la primera visita al pis i preguntes següents amb respostes ràpides, fins a la firma al notari amb l'Anna. Molt atentes, agradables i professionals. Moltes gràcies a totes!

Fantastic experience: Una experiencia inmejorable. Francesc se preocupó desde el primer momento en encontrar una vivienda acorde a mis necesidades. Me ayudó en mis mil dudas y no me dejó sola en ningún momento, incluso después de la firma. Agradecida con él es poco!

Fantastic experience: Molt contenta atenció rebuda per la compra d’un immoble. Tracte molt professional i proper.

Fantastic experience: Grandes profesionales del sector. Desde el primer momento fuí atendida y asesorada muy satisfactoriamente, recomendables 100%

Fantastic experience: Mi pareja y yo queríamos comprar una casa y nos ha sorprendido el servicio de Francesc de Finques Company, ya que ha sido muy rápido y eficaz. No tenemos ninguna queja con su gestión, ya que estamos muy contentos con los resultados. Gracias por el servicio

Fantastic experience: L'experiència amb Finques Company ha sigut molt bona. Han realitzat la feina encarregada de manera ràpida i professional, sent molt fàcil treballar amb ells.

Fantastic experience: Mi experiencia con Finques Company ha sido excepcional. Desde el primer contacto hasta la firma del contrato, el equipo ha sido profesional, amable y siempre dispuesto a responder a mis preguntas. La atención de Gerard fue increíble y Xus un encanto de persona. Encontraron la propiedad ideal para mis necesidades, en poco tiempo y facilitándome todo el proceso. Los recomiendo 100%

Fantastic experience: M'han ofert un molt bon servei d'assassorament durant tot el procés de venda. Tracte molt proper i molt resolutius.

Fantastic experience: Molt satisfet amb la gestió de la venda de la meva casa a Figueres. M’he sentit acompanyat des del primer moment, ben aconsellat i amb un assessorament professional excel.lent. Lluc, Francesc, Sònia i Aina, molt agraït a tots vosaltres

Fantastic experience: Molt bona molt atents i sobretot L'anna Una persona exelent

Fantastic experience: Un gran agencia !! Un tracte excelente ,una super Bona atención !! Amables i propers !!! /!!!! Gracias per tot.

Negative experience: Tuve una pésima experiencia con el servicio de administración durante el alquiler de un piso, no siendo así con el personal que me buscó el piso que lo hicieron rápido y fueron muy amables dada mi urgencia por motivos laborales. Aun así, me lo entregaron muy sucio, sin sofá, con paredes sucias, pelos de perro y gato por todos sitios y cosas por arreglar que nunca hicieron, y me dieron largas durante mí estancia en dicho inmueble. Si bien lo cogí en ese momento por necesidad, hoy por hoy nunca acudiría a ellos de nuevo.

Fantastic experience: We urgently needed to rent a house as we only had 3 months' timeframe, and Pilar helped us at every moment. She advised us and found a perfect house for us and our dogs. Gerard showed us the house and was also very kind and professional. They made the whole situation, which was very stressful for us, comfortable, calm, and made it very easy for us to only worry about bringing our things to our new home; we truly appreciate finding professional and especially empathetic people. Ana also helped us a lot alongside Pilar, and any problem or doubt we had, both of them resolved it quickly and professionally. We are very happy and grateful for the treatment received and the help from these three great professionals. We are very pleased in our new home! A thousand thanks again, especially to Pilar!

Fantastic experience: Finques Company Figueres – An exceptional team to fulfill dreams I want to express my deepest gratitude and admiration for the wonderful work done by the real estate agency Finques Company in Figueres. From the very first moment, I was impressed not only by their professionalism but also by the care and dedication with which they approach each project. Finding a spectacular house like the one I have now would not have been possible without their tireless effort, attention to detail, and ability to turn dreams into reality. Pilar and Ana, in particular, deserve special mention. Their friendly approach, patience, and empathy made the entire process possible and much more manageable. They were always available to resolve any doubts, provide personalized advice, and ensure that each step was aligned with my expectations. It is clear that they love what they do, and that makes a big difference. It is not easy to find a team that combines professionalism with such human and close treatment. Thanks to them, I not only found the perfect house but also experienced an unforgettable journey throughout the process. They made me feel heard and understood, and they gave me the confidence that I was in the best hands. I recommend Finques Company in Figueres to anyone looking for a home or property. If what you seek is dedication, experience, and a team that truly gets involved in fulfilling your dreams, there is no better option. Infinite thanks, Pilar and Ana, for making it possible! You are amazing! I hope to keep counting on you in the future. A thousand thanks for everything!

Fantastic experience: ANNA MARIA. Very grateful for the good work done in the sale of an apartment. Great professionalism, treatment, and management from the entire Finques Company team!

Fantastic experience: Sònia Molina has done an excellent job managing the sale of our apartment, and we are overall very satisfied with the entire process.

Fantastic experience: I want to express my heartfelt gratitude to the team at your real estate agency for the excellent work done in selling my property. In particular, I would like to thank Sonia and Lluc from the sales department, as well as Anna from the management department. Their professionalism, dedication, and support have been fundamental in this process, and I am very grateful for everything they have done. Thank you again for your help and commitment!

Fantastic experience: I am very grateful for all the actions taken, for the high level of professionalism of Sonia Molina and the rest of the team. Excellent treatment and very good level of reliability and solvency.

Fantastic experience: Especially to the person who attended to us, Ana Fernández. She listened to us, looked for options until we found the right one. She made our work as easy as possible, very important if you live far away, with many tasks like everyone else. She also provided us with local contacts to furnish the property. Impeccable management. Service spirit, a 10. Thank you very much!

Fantastic experience: We couldn't be more satisfied with Finques Company. Gerard's personalized attention was incredible; he found us the absolutely perfect house! He made sure that our experience throughout the process was excellent. Excellence and honesty are values that enhance this magnificent company! BRAVO TEAM! And millions of thanks❤️

Fantastic experience: Very professional, fast, and efficient service. We are very happy. 100% recommended.

Fantastic experience: Excellent service. We rented an apartment from Madrid and Pilar helped us with all the paperwork. I definitely recommend it and we would book with them again. Serious and very kind. 100% recommendable.

Negative experience: They manage my community of neighbors very poorly, I don't know how you can pay people who don't understand normal things or how the laws work, they don't answer emails.... we've looked into it and have no response.... it would be better if they hired people who know what they're doing, not girls who just graduated from their studies, they don't solve anything or understand anything.

Fantastic experience: CEIGRUP-Finques Company has managed the rental of my apartment for 15 years. A year ago I put it up for sale and they handled the entire process. They have always treated me with great kindness and professionalism. Without a doubt, I will contact them again in the future.

Fantastic experience: Very good treatment. We bought an apartment and the attention was very good and close. Thank you, Sònia.

Fantastic experience: Fluid, professional, and approachable treatment by this company regarding the signing of a rental contract for a home. In particular, Pilar from the sales department, with whom I had conversations and who always attended to me quickly and punctually. Also thanks to the Administrator Anna, who informed me transparently and in detail about the contractual conditions.

Negative experience: Terrible treatment, they rented me an apartment with bedbugs and they don't want to take responsibility, they claim that I was the one who brought them when I got bitten the first night of sleeping. On top of that, they act surprised and clueless when they know perfectly well what I'm talking about, what a hard face. Just because they hand over the apartment unfurnished doesn't mean those bugs aren't there; God knows what the reason was for the previous tenant's departure. They handed me the apartment dirty, very dirty, and I have witnesses because there were people who came to see the apartment with me. They are a disaster, pretending to be decent when they don't have a pinch of decency. As for the renovations, I waited a month and a half for them to come, and I'm still waiting for them to fix the closet. They never respond to WhatsApp messages they aren't interested in. This has been the worst real estate agency. I warn anyone wanting to rent to check everything well before viewing the apartment because they say a lot but then do not deliver.

Negative experience: I find it very shocking that this real estate agency is still operating. A friend, just a few days after moving into an apartment, found herself with BED BUG bites, yes, BED BUGS. She contacted them and they had the nerve to say that she was the one who brought them into the apartment (when she had literally only been there for 2 days), and that she would have to resolve the issue herself. Furthermore, I've seen that other people have experienced something similar; she was promised that a piece of furniture would be fixed within the first month, surprise surprise... they never came. And lastly, when I tried to contact them, they didn't answer the phone.

Fantastic experience: It was a pleasure to work with you. We recommend you 100%.

Fantastic experience: Last Friday I signed a rental contract at their offices and I have to say that the treatment, from Pilar Cifuentes, was always kind, professional, and efficient. Thank you very much.

Negative experience: I would give them a zero, but it won't let me. A disaster of a real estate agency, when it comes to problem-solving. They are only there to sell and rent, they incredibly shy away from complaints and problems and have no degree of empathy for people. In our particular case with Miss Ester. I do not recommend renting from such an unserious and unprofessional agency at all. We have had two problems with them and zero solutions. The latest, these leaks without a solution in the 5-year-old girl's room, and it continues to rain. Given the current rental prices and what agencies earn, this is unacceptable. As of April 20th, a month later, we are still the same. And on top of that, they have the guts to say they are not the ones managing our rental. Worse as people than as a company.

Positive experience: I called from the Canary Islands because I needed something urgent. I was attended by Pilar, who was super nice by the way. I arrived in Figueras on a Monday afternoon and we signed the contract and they handed me the house on Thursday. In these 2 days, I have noticed defects that I have reported (to keep a record that they were already there), and they told me from the real estate agency that they would come in 15 days to inventory and provide a solution. It depends on that visit to modify my evaluation upwards or downwards. In any case, I want to thank Pilar for her good treatment and speed in management. She definitely deserves 5 stars!

Fantastic experience: After many years of managing the rental of our apartment in Figueres, we decided to put it up for sale, once again trusting in the excellent service of CEIGRUP. The operation was successfully closed in a rather short time, thanks to their great professionalism and strong commercial structure.

Fantastic experience: Super good experience. After 9 years, I had to leave my apartment because a family member of the owner was taking it, and they helped me with everything. They quickly assisted me in finding something that suited me and that I liked. Thanks to Pili and Conchi. Without a doubt, if one day I have to recommend a fast and efficient place to someone I know or a friend, it will be this one. Best regards.

Fantastic experience: Super happy with the service, the speed, and the good and easy management that Elena from the administration department has provided. Not to mention the patience, kindness, and good treatment from Gerard, the rental representative; without a doubt, the best!

Negative experience: Fatal as a property management service, when something breaks in the apartment, they take a long time to come fix it and do it poorly, and you spend all day calling them because they never fix things properly. Now, if you are late on rent payment, they keep insisting on calling you and treating you poorly the workers they have.

Fantastic experience: They managed the rental of our house for five years and then also the sale. In both cases, we found good professionals, transparent and clear. For the rental, they found a perfect tenant profile, without any incidents in five years. The sale has been easy and very well managed. 100% recommendable.

Fantastic experience: Recently, we had the opportunity to rent an apartment with their help, and we must say that the experience has been excellent. From the first contact, the level of professionalism and kindness from the team stood out. They were always available to answer our questions and resolve any doubts. Thank you very much, Gerard and team, for your work!

Fantastic experience: Fantastic real estate agency, the personal treatment is super friendly, fast, and the processes are clear and without any problems. Very grateful for everything.

Fantastic experience: The girls and the assistance they provide are a 10. Very happy

Fantastic experience: The best real estate agency. Everyone is very, very friendly and attentive. Huge thanks especially to Mrs. Pilar.

Negative experience: Incompetent to say the least, they act like they are legal when they are the first to break the law, I do not recommend them at all!

Fantastic experience: Great professionalism and very good attention. The girl who handled the rental of my apartment was very nice and pleasant. And the subsequent management was also a 10.

Fantastic experience: Thank you very much Sonia for your professionalism and kindness during the entire management of the apartment purchase and especially regarding other procedures that could not be carried out, and you were also a great professional.... a thousand thanks!!!!!

Negative experience: Disappointing!!! After all the process you have to go through, filling out forms, providing documentation, and a countless amount of paperwork filled with enthusiasm. To not receive calls or messages and be told you are on hold, a day passes and turns out it is already rented, and on top of that they say it has been days. It's unbelievable, a total lack of respect! They overwhelm you with meaningless bureaucracy for nothing! The worst of real estate agencies. I don’t understand how property owners trust them. (I give the star just so I can publish, but they should know that it means nothing.)

Fantastic experience: We put a flat up for sale with them. They have been giving us feedback throughout the entire sales process. Once we found the buyer, they accompanied us through all the procedures, without us having to worry about anything other than providing them with the necessary documents. Agility in these processes is appreciated, and with them, it has been very easy. A lot of professionalism, and an attention and service of 10!

Negative experience: One star because you can't put less... the worst agency that exists. Especially beware of the lady who knows everything about the world, Xus. She will try to trick you with everything and more, invoices that are not in your name and she wants you to pay, deposits that threaten not to return to you... she can even tell you that she hopes you leave the flat.... they don’t do things worse because they can’t, but the lady knows everything and don’t contradict her... it’s us that don’t want to understand what she does (tricking people)... luckily we left the flat quickly and the problems ended... After a year of leaving, it’s not surprising to see these reviews where people explain the same situation, it seems to be recurrent and it doesn’t improve... how funny the way you justify it... and how good the responses are....!!! c/ st esteve so you don’t say it’s also made up.

Fantastic experience: Totally positive experience. We are buyers and they managed the issue exceptionally and very professionally.

Fantastic experience: Thank you to Sonia for the treatment, kindness, and trust.

Negative experience: LACK OF PROFESSIONALISM AND HUMANITY At the moment of signing, they were very attentive and concerned about notifying them if there was anything wrong in the apartment that they might have overlooked. _ From the beginning, I have been missing the mailbox keys; I have been waiting for copies for 5 months, the mailbox is full, and I have to use pliers to pull out the letters. _ The heating doesn’t work well; some radiators are missing keys to open and close them. It’s an unnecessary expense if I turn on the heating. _ The window in the room came off; I spent 4 days sleeping with the window open in the middle of January. I’m still suffering from a cold... And on top of that, without heating. It’s colder inside the house than outside. (I finally had to fix it myself; the situation was surreal) I reported all this to the person from the agency who manages my incidents, as I have had a notice for a month, and nothing has happened. I wrote again to ask if they wanted me to handle it and send them the invoice... they have left me on seen and haven’t responded for 2 days. It’s a shame, no... it’s beyond that.

Fantastic experience: Great efficiency and very good management of buying and selling. A very good treatment from all the staff. Thank you!

Positive experience: Neighborhood meeting

Fantastic experience: Adrià attended us and really, he is a very nice and attentive guy, he has a lot of patience and he solved everything for us without any problems. It has been a pleasure to manage things with him!!

Fantastic experience: Very satisfied with the treatment received, very kind and professional, a 10 out of 10 rating.

Negative experience: My experience with this real estate agency has been terrible! In all my years of renting apartments, this is the first time I've had to complain countless times to get my deposit back, and only after 3 months have they finally decided to do it, always making excuses that are, of course, false... knowing that the legal period for doing this is one month. It started off badly from the beginning; they delivered the apartment to me dirtier than promised, when I was assured it would be clean. After that, they expected it to be spotless when I left, otherwise... well, you know what happens to the deposit, exact words. I should also highlight that you can never count on one reference person since in a year and a half, I’ve had to explain the same things to 5 different people. When I was leaving, during the check-out with someone from their agency, I was told that everything was perfect, and conveniently, 3 months later, another different person thought otherwise and of course deducted €300 from my deposit. This is the reality of this agency; their version will surely be different as I have read in several previous comments, but as tenants who have NEVER caused problems (and I travel a lot for work), I assure you it is TERRIBLE! It's not worth the headaches you endure because of an apartment, and even less the treatment you receive, having to call every day to solve a situation that should be handled professionally without needing to do that. Also, I have been paying bills for that apartment up to 3 months later... In short... a disaster and a real disappointment.

Fantastic experience: A reference real estate agency in the area. Involvement and professionalism. It has been very easy to work with them. Both for renting and for selling. Lluc, Francesc, and the sales team deserve a 10. And the different professionals in charge of rental management are always attentive and willing. Thank you for everything.

Fantastic experience: Very happy because with Gerard we were able to find an apartment for my friend Balde. Thank you so much!

Fantastic experience: A very comprehensive management, always answering questions and resolving any issues. We are grateful to Sonia who helped us with the search and purchase of an apartment in Figueras.

Negative experience: Warning to sailors, DO NOT RENT FROM THIS REAL ESTATE AGENCY. Before signing, everything is good words; when it comes time to pay, they are charming and nice people, but oh my friend! once you sign and have the contract, problems start. The staff at the Figueres office are a mix of useless and incompetent. If you need to fix something in the house, you are lost; THEY TAKE NO RESPONSIBILITY FOR ANYTHING. When you leave the house, they try to keep part of the deposit, and of course, THEY DO NOT DISCONNECT you from the electric and water services, so you have to fight with the companies as if you were a delinquent. In short, avoid this real estate agency for your mental health.

Fantastic experience: I was looking for a housing and thanks to Francisco Cid, I found the perfect property. The treatment with him was exceptional, his patience, willingness, support, and guidance at every step made the process much easier and less stressful for me. Therefore, I would recommend the real estate agency to anyone looking to buy a property. I am very grateful and would not hesitate to work with them again in the future. Thanks again.

Negative experience: Disappointed.... we left the apartment in July. Knowing that the real estate agency was aware that the ceramic hob was broken, the agent who came to see the apartment said very few words regarding the hob. It was only mentioned that it needed to be replaced. I feel this is correct since it broke on us and we didn’t have time to change it ourselves. A month goes by and there are no news about the replacement of the hob. In September, I asked via WhatsApp if there were any updates regarding the deposit (I know I have to pay it since it was broken by me) and two days went by without a response. I went to the office, and the agent told me it has been changed. I asked, 'Great... and the invoice???' She looks for it.... Then there’s a €20 charge for canceling some service. And I still have to settle €69. The cost of buying and installing the hob was €375. The deposit was €425. All of this only with the invoice for the hob. The remaining €90 paid, I still don’t know what it’s for... because they didn’t give me any invoice. The response to my complaint about not having an invoice for all the payments made was 'I already told you what you had to pay word by word.' The service is terrible once you leave the apartment.

Fantastic experience: I contacted them to look for an apartment with certain conditions, and in a short time they offered me one that met my needs. Furthermore, before the handover of the keys, they kindly showed me the area and its advantages. Very formal people in their work. Totally recommendable.

Fantastic experience: Excellent agency. Very serious. Thank you very much.

Fantastic experience: I recommend this real estate agency where we sold a house. He speaks French very well. They are very professional and attentive to the client. We particularly thank Mr. Lluc Peral for his availability and great professionalism in dealing with French clients.

Negative experience: P poor management. I've been in an apartment for almost 6 months with an immense list of things to fix that degrade the quality of life and with a fairly high rent. I was told it would be fixed in the first two weeks or at most the first month, and now 5 have passed and nothing. It turns out that now the owner doesn't want to change them because they have a very high cost, and no compensation is offered to me, nor solutions since they barely respond to the messages I send them. I understand they may have a lot of work, but if they can't manage to attend to clients, more staff is needed. My intention was not to write a bad review, but I've run out of patience. I have to live with rusted radiators, a boiler that constantly fails and doesn't heat water, and an A/C that doesn't work well, and a long etcetera. However, the customer service has been very good, but once you sign the contract, at least speaking from my personal experience, it has been lamentable.

Fantastic experience: I am very happy to have completed the sale of a property with this agency. I really liked the work of Lluc PERAL, who was as efficient as he was reassuring. He is optimistic, comforting, and always very professional.

Negative experience: Zero customer service!

Fantastic experience: Thank you, everything has been great.

Fantastic experience: Thank you very much Sonia Molina, I really appreciate how you treated us and helped us thank you ❤️

Fantastic experience: Very satisfied with the treatment and their professionalism in general

Fantastic experience: In this institution, I am very grateful for the good service provided and the prompt response and solution to my needs.

Fantastic experience: Excellent service, Sonia has been committed throughout the process and we are super grateful.

Negative experience: The treatment received at the Figueras office was awful. I went to inquire at this office and as soon as I arrived I had a very bad feeling. At that moment, there was an elderly lady complaining to the real estate agency to please solve the leak problem she had been suffering in her apartment for months, and no one was doing anything to fix the leaks. The receptionist, instead of being empathetic and trying to help resolve the problem, simply told her that she had noted it down. In the end, the lady left the real estate agency without any solution. And after sitting and waiting for my turn in a chair, entering on the left side, I had to experience the rudeness and impolite treatment from the receptionist and an administrator whose name I can't remember. I arrived at five to and they were in a hurry to close, so the service was terrible. I do not recommend this real estate agency at all.

Negative experience: Terrible service, I went several times and the girl at the counter was very unwilling to work. All she tells you is everything is online, I can't do anything for you, wait for your call... And she looks at you with uncomfortable stares as if you're going to bite her, it's really intense. The truth is she doesn't know that with that attitude and those looks she can hurt you... and also a lot of racism, you can wait for your call but they will never call you.

Negative experience: IF YOU WANT TO RENT AN APARTMENT, DO NOT DO IT WITH THIS REAL ESTATE AGENCY. EVERYTHING IS VERY NICE UNTIL YOU LEAVE. THEY DO NOT RETURN WHAT CORRESPONDS FROM THE SECURITY DEPOSIT. IN OUR CASE, THEY DEDUCT CLEANING SERVICE (IT WAS LEFT CLEAN BUT IT SEEMS IT WAS NOT TO THEIR TASTE AND THEY TAKE IT AWAY BECAUSE THEY WANT TO, WHEN THIS IS NOT NOTED ANYWHERE AND ON TOP OF THAT, THEY TAKE ALMOST €100 WITHOUT PROVIDING A REAL INVOICE FOR THE SERVICE) AND ON THE OTHER HAND, THEY ALSO DEDUCT ALMOST €100 FOR THE BREAKAGE OF SOMETHING THAT IS NOT OUR FAULT (REPAIR OF THE MAILBOX THAT IS OUTSIDE THE BUILDING AND OF COURSE WITHOUT PROVIDING A REAL INVOICE AGAIN) ALMOST €200 WITHOUT JUSTIFICATION AND TOTALLY STOLEN. AS IF THAT WERE NOT ENOUGH, THEY DO NOT UNSUBSCRIBE YOU FROM THE MAINTENANCE SERVICES, AS IN OUR CASE, WHERE I KEEP RECEIVING INVOICES IN AUGUST (WE LEFT THE APARTMENT IN MAY) FROM ENDESA X AND THEY DO NOT TAKE CHARGE OF PAYING ANYTHING ANYMORE. YOU CAN RATE IT YOURSELVES BUT I HAVE RENTED IN SEVERAL MUNICIPALITIES IN SPAIN AND EVEN OUTSIDE OF SPAIN AND I HAVE NEVER HAD A PROBLEM. WE WERE IN FIGUERAS WITH INMORENTING AND IT WAS WONDERFUL. WHAT A SHAME THAT THAT APARTMENT WAS SMALL FOR US AND WE HAD TO CHANGE, WHAT A TIMING! FIRST: I HAVE THE AMOUNTS IN WORD FORM BY AN EMAIL THAT WAS SENT TO ME WITHOUT PROVIDING ANY INVOICE TO JUSTIFY THEM, I REPEAT. SECOND: THANKS TO YOUR MANAGEMENT WITH AN INSURANCE THAT WE HAVE PAID FOR, I DO NOT SEE WHERE THE MERIT IS IF THAT IS YOUR JOB. THIRD: IT HAS BEEN 16 MONTHS RENTED AND NOT 18, AND WELL I START THE REVIEW THAT EVERYTHING IS VERY NICE UNTIL YOU LEAVE THE APARTMENT. THAT IS, IT IS UNDERSTOOD THAT EVERYTHING IS AS IT SHOULD BE UNTIL THE TIME OF LEAVING THE APARTMENT. FOURTH: THE BILL IS NOT LIQUIDATORY. THE BILL IS FOR A SERVICE THAT WAS NOT UNSUBSCRIBED, AS STATED, AND I MYSELF HAD TO UNSUBSCRIBE, ENDESA X. WHICH IS A MAINTENANCE SERVICE THAT IS SEPARATE, AND THE FUNNY THING IS THAT I INSISTED ON THIS SERVICE GOING SEPARATE TO BE UNSUBSCRIBED FROM EVERYTHING TO BE CONSCIOUS, WELL, IT SEEMS I WAS NOT LISTENED TO. FIFTH: I ALREADY DISCUSSED THIS BILL WITH ONE OF YOU AND I GOT NO SOLUTION. I THINK IT'S VERY GOOD THAT YOU WANT TO LOOK GOOD BUT NOT BASED ON LYING. I TOLD YOU AT THE TIME AND I REPEAT. AN APARTMENT WE LEFT IN MAY AND IN AUGUST IT KEEPS CAUSING PROBLEMS, AND THE WAYS IN WHICH EVERYTHING HAS BEEN DONE ONCE THE CONTRACT ENDED ARE NOT APPROPRIATE, BUT OF COURSE, YOU TAKE ADVANTAGE OF THE SITUATION SINCE MOVING PIECES IS MORE EXPENSIVE THAN THE COLLAR IS FOR THE DOG. I DO NOT ADD THE FAMOUS BILL (GOOGLE DOES NOT LET ME) RECEIVED IN JULY AND CHARGED IN AUGUST WHEN ALL THE CHANGES WERE SUPPOSEDLY MADE IN JUNE SINCE THE APARTMENT WAS LEFT ON MAY 31. I REPEAT, OF THE ENDESA X SERVICE (OK GAS), I UNSUBSCRIBED AS SOON AS I RECEIVED THE BILL AND CALLED, AND THEY TOLD ME I WAS UNSUBSCRIBED FROM THE LIGHT AND GAS SERVICE BUT NOT FROM THE GAS MAINTENANCE (I INSISTED ON THIS WITH FINQUES COMPANY BACK THEN, BUT THEY ASSURED ME THEY WOULD UNSUBSCRIBE IT). THE LIGHT MAINTENANCE SERVICE IS UNSUBSCRIBED AUTOMATICALLY WHEN THE LIGHT IS UNSUBSCRIBED.

Fantastic experience: The social treatment with each member of this real estate agency couldn't be better. Any type of assistance with procedures and contracts. And above all, the visit from management for damage repairs is among the best. Without a doubt, you can't ask for more.

Negative experience: To rent, they are very quick and efficient with the paperwork, billing, etc. However, if you inquire about problems in the apartment, it takes them months to provide a solution. It took them a year to install some curtains and replace my old furniture. Now I have a clog and have been waiting for 2 months for a solution. The administrator Xus never shows up and promises things that are not fulfilled. They have only one handyman who works only in the mornings, and if you work in the mornings and can't coincide with him, then nothing. They have a lot to improve.

Fantastic experience: Very recently, I collaborated with this agency to rent an apartment, an apartment that had to be in a certain way. An excellent team, but the one who impressed me the most was Mrs. Sonia. A lady who is extremely attentive to the client's requirements, extremely attentive to the details and the information she provides to the client, a lady who is 100% involved in doing everything possible to solve the client's problems in a very quick manner. For us, Mrs. Sonia is an excellent professional, with overflowing kindness and extraordinary calmness, and I am sure that if it is necessary again, I will turn to her help and the team of this agency with utmost confidence. I wholeheartedly recommend the agency, its team, and especially Mrs. Sonia.

Fantastic experience: I am very happy to have completed the sale of a property with this agency. I really liked the work of Lluc PERAL, who was as efficient as he was reassuring. He is optimistic, comforting, and always very professional.

Fantastic experience: We are grateful to Francec Cid for the professional treatment, the purchase management of our apartment, the kindness and professionalism with which we have been attended. Thank you.

Fantastic experience: Quick and easy, the whole process. Thank you, Sonia.

Fantastic experience: A great real estate agency with a magnificent sense of professionalism. I have made a purchase and a sale with them, and it has been a very positive experience. Francesc Cid has always been attentive to the entire process and has always advised me excellently!!! I recommend this real estate agency 100%. Thank you very much. Eduard

Fantastic experience: Real estate agency of 10!!!! Sonia SUPER nice, very happy with them!!! 100% recommended

Fantastic experience: Muy buen trato recibido y rápida gestión! Me ayudó en todo. Muchas gracias Sonia!!!