
Mikeli Luxury Real Estate

Information about Mikeli Luxury Real Estate
Opening hours
- lunes: 9:30–14:00, 16:00–20:00
- martes: 9:30–14:00, 16:00–20:00
- miércoles: 9:30–14:00, 16:00–20:00
- jueves: 9:30–14:00, 16:00–20:00
- viernes: 9:30–14:00, 16:00–20:00
- sábado: 10:30–14:30
- domingo: Cerrado
Mikeli es sinónimo de exclusividad y profesionalidad. Descubra las viviendas más exclusivas del norte de España.
Como referente en el sector del lujo, MIKELI cuenta con una cartera de propiedades realmente exclusivas y singulares. El espíritu emprendedor de la marca junto a su constante desarrollo de innovadoras técnicas, acciones y servicios han convertido a MIKELI en un modelo de negocio único basado en la diferenciación y la excelencia profesional.
Quien desea vender una vivienda de lujo precisa el asesoramiento de los mejores profesionales. Si es su caso, MIKELI LUXURY REAL ESTATE pone a su disposición una selecta relación de clientes y un cualificado equipo integrado por especialistas en cada uno de los capítulos de gestión al respecto, que abarcan desde la cartera de contáctos interesados en el perfil/ubicación del inmueble hasta el enfoque publicitario sobre sus virtudes y valor de mercado. Cada persona necesita sentir la seguridad que transmite MIKELI LUXURY REAL ESTATE. El equipo que se encarga de ello aplica una filosofía clara: el éxito del cliente es nuestro éxito. La amplísima experiencia que acreditamos en el terreno de las viviendas de lujo garantiza su satisfacción.
La transparencia y seguridad son dos de los pilares fundamentales de nuestra área de inversión. Disponemos de oportunidades de inversión permanentes. Desde un inmueble en rentabilidad, un edificio en una gran ciudad, hasta grandes proyectos de inversión. Individual o colectivamente. Desde el crowdfunding hasta participación en grandes fondos de inversión. Nuestros asesores ponen a su disposición nuestros departamentos de márketing, jurídico, económicas, arquitectónico, urbanístico…realizando los pertinentes estudios de mercado, estudio de viabilidad…para facilitar la ejecución de sus proyectos de inversión.
Nuestro equipo está altamente especializado en el residencial de lujo; pisos representativos, chalets a pie de mar, inmuebles singulares…en las mejores zonas y ubicaciones. En MIKELI disponemos en EXCLUSIVA, de la mayor y más selecta cartera inmobiliaria del norte de España. Si es exclusivo, es exclusiva.
Con departamento específico propio especializado en inmuebles comerciales, disponemos de una amplia cartera de oficinas, naves y locales prime en las mejores ubicaciones. Un equipo que le facilitará en tiempo record la ampliación o puesta en marcha de su proyecto empresarial, asesorando y ayudando en todo momento a salvar toda la burocracia administrativa que conlleva.
Nuestros asesores en estrecha colaboración con nuestro departamento urbanístico, dispone de una amplia cartera de terrenos para construir desde una casa, hasta edificar un solar o simplemente disfrutar sus momentos de ocio en una finca cinegética, ganadera… o en un viñedo con bodega.
La transparencia y seguridad son dos de los pilares fundamentales de nuestra área de inversión. Disponemos de oportunidades de inversión permanentes. Desde un inmueble en rentabilidad, un edificio en una gran ciudad, hasta grandes proyectos de inversión. Individual o colectivamente. Desde el crowdfunding hasta participación en grandes fondos de inversión. Nuestros asesores ponen a su disposición nuestros departamentos de márketing, jurídico, económicas, arquitectónico, urbanístico… realizando los pertinentes estudios de mercado, estudio de viabilidad…para facilitar la ejecución de sus proyectos de inversión.
Este último fin de semana del mes de Abril nuestra empresa ha volcado todas sus energías para ofrecer el mejor servicio en el IV Salón Inmobiliario de Vivienda y Decoración de Cantabria. Un extraordinario evento dónde se expone la cartera inmobiliaria de la región. El Diario Montañés organiza la cuarta edición de esta feria con el objetivo de crear...
Our comment from Agencias Inmobiliarias about Mikeli Luxury Real Estate:
Mikeli Luxury Real Estate has established itself as one of the leading real estate agencies in Santander, providing exceptional service to its clients. Users praise the professionalism and friendliness of their team, particularly agents like Gali, Ana, and Carlos, who excel in personalized service and dedication. Some positive aspects highlighted include:
- Unmatched customer service that is always available to address inquiries.
- Deep knowledge of the real estate market and legal context.
- Quick and effective management in buying and renting processes.
- High quality of properties and attention to detail.
- Personalized approach that builds trust and customer satisfaction.
While there are some criticisms regarding communication in certain situations and information requests in processes, most experiences are very positive. Overall, Mikeli Luxury Real Estate is highly recommended for those seeking real estate services in the area.
Mikeli Luxury Real Estate: Reviews
Fantastic experience: I would have given more than 5 stars if I could. Gali from Mikeli deserves them all. The level of friendly service, the knowledge, the help and the commitment are extraordinary . I have been dealing with agencies in a lot of countries and never found one that equals this one. Simply amazing .
Fantastic experience: Excellent professionalism. Absolutely recommendable. Congratulations!
Fantastic experience: I would like to thank the agency, especially Gali, for the arrangements made for the rental of my home. I highlight both the excellent work in attracting and selecting potential tenants, as well as the attention and information received throughout the process.
Fantastic experience: My experience with the real estate agency has been extraordinary, largely thanks to Carlos. From the very first moment, he showed professionalism, dedication, and a friendly demeanor that made the entire process of buying my apartment much easier and calmer. Carlos accompanied me every step of the way, answering all my questions and ensuring that everything was clear and in order. His support was invaluable, and thanks to him, everything went perfectly. I recommend this agency and especially Carlos 100%. Five well-deserved stars!
Fantastic experience: Hello!! The experience with Ana Piñera has been wonderful. Professional, attentive, and aware of the details at all times. I would say that she is far above her company, which in some respects has left much to be desired.
Fantastic experience: Without a doubt, the most professional real estate agency. It has been a pleasure and very easy to process this purchase-sale. Highly recommendable.
Fantastic experience: The service has been excellent!!! Gali, professional and efficient!
Fantastic experience: Unbeatable service. Both Diego and Gali are great professionals, they have been incredibly attentive at all times.
Fantastic experience: Serious, professional, they pay attention to every detail and make the entire process very easy. Highlighting Gali's work, who is involved until the last second to meet your needs. It has been a pleasure!!!
Fantastic experience: We rented an apartment through Mikeli in Santander in September. The service and the way of working were very professional, especially Gali, who guided us very well through the process. She was always helpful and friendly. You do pay a little more than with other real estate agents, but you also get a very good service... I can recommend it without any reservations!
Fantastic experience: Diego is not just a good professional, but a great person. He has always given us outstanding treatment. We live outside and he has been a great support in everything related to our home. He and Ana sold our house in record time (on the first visit and without even being advertised). Thank you both for making the sale such a quick process!
Fantastic experience: Excellent experience with this real estate agency, especially with Gali. They managed the sale of my property quickly and efficiently. They kept me informed at every step and made the process easy. Highly recommended!
Fantastic experience: Fantastic treatment. The whole team in general and Diego in particular were wonderful with me. Very attentive until they finished their work. Thank you.
Fantastic experience: A completely positive experience, thanks to Gali's excellent work and wonderful treatment.
Fantastic experience: We just arrived in Spain and decided to rent a house. We reached out to several agencies regarding the houses we liked. Ana's response was the quickest of all the agencies, and she further guided us well through the entire process from the visit to moving in: 1) We were able to view the house at a convenient time, all the information in the listing, as well as the videos and photos, completely matched reality. 2) Ana helped facilitate all the preliminary discussions with the owners (they are also wonderful people) and reach acceptable terms for both parties. 3) Our level of Spanish is still insufficient for conversations. When it was necessary to agree on details in the contract, Ana also brought in a colleague who helped with the translation and provided valuable advice. 4) Signing the contract took place in the agency's wonderful office, as quickly and conveniently as possible. We also had the opportunity to review the contract beforehand. A huge thank you to Ana, her colleague, and the Mikeli agency, for the excellent service and help. Now we are renting a beautiful house that fully meets our needs and we are very grateful for it!
Fantastic experience: They have provided us with great service, efficient and clear. They have a clean and very professional way of working. They have deep knowledge of the market and the legal context. For any issue that arises, we will certainly count on MIKELI.
Fantastic experience: We had a real estate experience with Mikeli, whose 'driving force' has been the charming Gali. A young -extraordinary professional- who, if I had to rate her (I have been a teacher all my life and that shapes character), would far exceed the excellent mark. For this reason, we award her a Special Distinction. A pleasure and, I insist, a magnificent experience. We will return.
Fantastic experience: Everything has been easy and satisfying thanks to the agents of the real estate agency. Thank you very much to everyone.
Fantastic experience: We were attended by Gali, I want to highlight the professionalism and efficiency in the management, her attentive demeanor and understanding of each situation throughout the process.
Fantastic experience: The attention and service are excellent, very professional in their work, friendly, clear. It is always easy to contact them, and they resolve concerns quickly and clearly.
Fantastic experience: Perfect treatment and efficiency from Paula and Annushka who made everything go perfectly. Thank you very much, team.
Fantastic experience: I have worked with Mikeli on several occasions and I will definitely do it again, good professionals and excellent treatment from all the staff, 100% recommended! Thank you very much for everything!
Fantastic experience: As an exchange student, renting an apartment abroad seemed very complicated, but thanks to Galia, everything was very easy. She truly supported and helped me with the process, and kept me constantly updated on the progress of my application with very smooth communication!
Fantastic experience: Exceptional service. If you live or are interested in any property in Santander, do not hesitate to contact them! Thank you very much, my family and I are very satisfied.
Fantastic experience: Excellent service. Thank you very much to the Mikeli team for all your help. Awesome! I would definitely do it again!
Fantastic experience: I wanted to highlight the excellent service provided by the Mikeli real estate agency. I received very close treatment, and they managed my apartment with great ease. 100% recommendable, special mention to Galia who was the one who assisted me!!
Fantastic experience: My partner and I recently bought an apartment through MIKELI. From the very first moment, the attention we received, specifically from Ana, was wonderful. She was very patient and always available to answer all our questions, which gave us a lot of confidence throughout the process, taking care of all the details. Thanks to her management, the purchasing process was smooth and without setbacks. Without a doubt, I recommend this real estate agency, and especially Ana.
Negative experience: They sell every piece of junk with the definition of 'architectural jewel' which is something to rethink... An inflated price in many cases that is truly irritating.
Fantastic experience: Exquisite and efficient service. Diego has been the true star of our buying and selling operation. Without his diligent and prompt assistance, it might not have gone through. A thousand thanks for everything!!
Thank you very much for your words, Pilar. We are delighted to read reviews like yours. Once again, thank you very much.
Fantastic experience: We sold a chalet and then bought another house (2024). All with the help and good work of Carlos. A great professional and an even better person. Thank you for everything, Carlos.
Thank you very much for your kind review. We are pleased to know that your experience, both in selling your chalet and in purchasing your new home, has been satisfactory. Carlos is a valuable member of our team, and we are delighted that his professionalism made such a positive impression. If you require any assistance in the future, please do not hesitate to contact us. We wish you much happiness in your new home!
Fantastic experience: Excellent service and management. Super fast results! Ana accompanied us every step of the way. Thank you very much!
Thank you very much, Julieta. It has been a pleasure for us to have helped in the sale of your property. Again, thank you very much!
Fantastic experience: Highly recommended! Everything is easier with them. Ana is a sweetheart!
Thank you very much for your review, Jose!
Fantastic experience: Our experience with Ana has been fantastic from start to finish!! Forever grateful for her kindness and patience.
Thank you very much, Sandra! We are pleased to read reviews like yours, once again, thank you.
Fantastic experience: Everything was wonderful, Gali explained all the details in detail and with great patience; for people like us, coming from the USA and being of age, this resulted in a very pleasant process.
Thank you very much for your kind words. We are pleased to hear that your experience was wonderful and that Gali was able to assist you with detail and patience at every step of the process. For us, it is a pleasure to make the transition to your new home, especially coming from the U.S., as pleasant as possible. Thank you!
Fantastic experience: Very professional: excellent treatment, very good work. I recommend it. Thank you, Gali.
Thank you very much for your review!
Fantastic experience: It has been a pleasure working with the real estate agency Mikeli and specifically with Gali; we found the rental we were looking for; everything was easy, clear, with good communication and a very good attitude to resolve the situations that arose. Thank you very much Gali.
Thank you very much! We are very happy to read comments like this. Again, thank you!
Fantastic experience: Excellent service and attention to detail to ensure customer comfort. Highly recommended.
Thank you, Pablo! It has been a pleasure.
Fantastic experience: Finding Annushka from Mikeli Real Estate was the best thing that could have happened to us this year of so many family changes. Without her determination and perseverance, this dream that we still can't believe would not have become a reality. Thank you so much for everything!
We are thrilled by your words and it fills us with joy to know that Annushka was able to make her dream a reality in this year full of changes. Her perseverance and dedication are qualities that we value greatly, and it makes us very happy to know that she was of so much help to you. Again, thank you! Thank you so much for trusting us and for sharing your special experience. We will always be here for you, for whatever you need in the future.
Fantastic experience: Thanks to Ana's work, we were able to buy the property of our dreams. It was a complicated transaction with inheritances and other issues that arose. Without her help, we wouldn't have been able to do it as she knew how to handle complicated situations for both parties at every moment. Totally recommendable. A 10.
Thank you! Every effort has its reward, we hope you enjoy your new home. Thank you very much!
Fantastic experience: Delighted with Ana, a great professional from Mikeli, she has helped us with everything, we will not forget you.
Thank you very much for the review María Jesús! It was a pleasure to have been able to help you. Thank you!
Negative experience: We were very careful when we let a person into our rental apartment who did not pay us and has declared themselves economically vulnerable, leaving us unpaid for a year and a half until the eviction by the court. We know this is not the first time this tenant has left without paying. BE VERY CAREFUL, they only want to collect their commission.
Fantastic experience: We felt very comfortable, from the very first moment until the end, both when we rented the property and when we sold it. They take care of all the paperwork at all times, and the treatment is exquisite, especially warm and natural.
Thank you for your words, Chapi! It's always a luxury to have customers like you. Thank you very much!
Negative experience: The treatment was regrettable, I asked for the price of a business, and she replied that she had been interested in another one for months, in which they didn't give me the numbers of the business. How am I supposed to be interested, without knowing the numbers??? The lady gets involved in things that do not concern her; her life is selling properties and giving prices for them, but it seems that is not enough for her. I will not negotiate with this company anymore, very rude indeed!!
Good morning, sir. I hope that, due to data protection laws, they are not providing that kind of information over the phone. We are happy to assist our clients, but if you, without knowing the property, want to make us a very low offer and request economic data about a business, you will understand that, no matter how upset you get, we will not provide them over the phone. At all times, I informed our sales representative who assisted you that you had better investment options, and that is great, but it is important to go step by step: first, you call to schedule a visit, then you visit, and finally, if you are interested in the tourist apartments, you make a formal proposal with the information we can provide. We hope you find a great business at a good price.
Fantastic experience: Very positive assessment with Mikeli, especially with Ana Piñera who, with her kindness, closeness, and professionalism, has made it easy at all times to achieve the proposed goal.
Thank you very much, Nieves!
Fantastic experience: We rented an apartment through MIKELI and the entire process has been very smooth! Gali was very friendly and extremely helpful, she supported us due to our poor Spanish skills and was always quick to answer any questions! Thank you to Jennyfer as well for assisting us with all the extra admin! Very professional and quality agency, highly recommend.
Thank you very much for your kind words!
Fantastic experience: We had a great experience renting a flat through Mikeli when we moved to Spain from UK. We were helped by Gali who spoke English really well and was able to explain everything to us clearly and translate between us and the landlord. The contracts were also translated to English which was very helpful. The process was much easier than we expected thanks to Gali!
Thank you very much, Glen! It has been a pleasure to help you find your new home.
Fantastic experience: It was a magnificent experience working with Mikeli and, in particular, with Diego Fontaneda. Very professional, always attentive to resolve any doubts and to facilitate all procedures.
Thank you very much Francisco for your words.
Fantastic experience: Very satisfied with the professionalism of MIKELI Santander and especially with Diego Fontaneda. Very good customer service and very personal and effective attention. I recommend hiring them for any real estate operation in the area.
Thank you very much for your comment! We are delighted to know that the attention from Diego Fontaneda and the MIKELI team was to your liking. We always try to offer the best to our clients, and your recommendation motivates us to keep it up. Count on us for your next real estate operation!
Fantastic experience: Total professionalism and excellent customer service. The experience with Mikeli, specifically with Galia Avilés, has been fantastic. Kind, approachable, and willing to resolve doubts at all times. It has been very easy to carry out all the procedures, which is essential when renting or buying a home. Thank you for everything.
Thank you very much for sharing your experience with us! We are very glad that you found the support and professionalism you were looking for with Galia Avilés and the Mikeli team. Our goal is always to facilitate the processes and be available to resolve any questions you may have. We appreciate you trusting us for such an important step as renting or buying a home. We hope to continue being helpful in the future!
Fantastic experience: I signed my contract today. The experience was impeccable from start to finish. Special thanks to Galí for their professionalism, kindness, and attention.
Thank you very much, Valeria! It was a pleasure. And again, thank you.
Fantastic experience: We recently rented an apartment and everything went fantastic. Gali attended to us and was attentive to all the details.
Thank you for the feedback, Iciar! It has been a pleasure.
Fantastic experience: I want to share my recent experience at Mikeli, which has been a 10. Gali has demonstrated to me at every stage of the process a rare combination of professionalism, seriousness, and effectiveness in management...with accessibility, kindness, and closeness in personal dealings, generating great trust, which in my opinion, is extremely important. Thank you Gali/Galia.
Thank you very much, Javier!
Fantastic experience: The best real estate agency in Santander! Everything at the highest level, professional staff. They helped us find the apartment of our dreams. I recommend Mikeli.
Fantastic experience: Excellent shopping experience with Mikeli, especially with Annushka. She has been attentive to the process at all times, addressing and resolving any doubts quickly and with extraordinary kindness. A great professional always at the service of the customer, working with rigor, seriousness, and approachability.
Thank you, María! We hope you enjoy your new home very much.
Fantastic experience: 10 out of 10 service at Mikeli, especially from Gali, who understood perfectly the tenant we needed for our house. Thank you so much!!!
Thank you so much, Juan Carlos!
Fantastic experience: It is a very serious and professional real estate agency. Galia's daughter is very competent, hardworking, always available, and has a good character. They have helped me with everything I needed.
Thank you very much, Marta! Your words help us to keep improving day by day.
Fantastic experience: The best real estate agency in Santander! Everything at the highest level, professional staff. They helped us find the apartment of our dreams. I recommend Mikeli.
Thank you! It has been a pleasure to assist you with the management.
Fantastic experience: It has been fantastic working with Gali and Diego, from the very first moment until after finding the flat (really cool, by the way). I tend to be very demanding and, 'I’m afraid', I can't suggest any improvements.
Thank you, Juan. Your expectations are our highest priority. Again, thank you!
Fantastic experience: Mikeli are an amazing company and Galia Aviles Fuentes is a wonderful estate agent. We are a family from Iteland and stayed in a luxurious apartment in El Sardinero for 2 weeks Galia was great to deal with and provided details and support throughout the rental process and again during our stay. I would highly recommend Mikeli estates and in particular Galia to anyone thinking if staying in Santander. We will definitely use them again.
Thank you for your kind words Eamon! It has been a pleasure for us.
Fantastic experience: We decided to hire Mikeli's real estate services to sell the house, trusting in the high ratings in reviews of their professionalism and excellent management, and the truth is they have met our expectations. The work done by Carlos has indeed been very professional, with exquisite kindness and treatment, attentive to every detail and supervising the entire process. It has really been easy and satisfying to work with him.
Thank you very much, Fernando! It has been a real pleasure.
Fantastic experience: I can only say that something as important as housing, they are the best in advice and care, as if it were their own. Magnificent knowledge of the market and the trust of being professionals. Thank you.
Thank you for your words, Pilar.
Fantastic experience: My partner and I wanted to move from Madrid to Santander and thanks to this real estate agency, we have succeeded. Both Gali and Diego have been very professional and have helped us with everything. We are more than happy and grateful for everything.
Thank you, Virginia! We hope your new home makes your arrival in Santander warmer.
Fantastic experience: My experience with the real estate agency, as a buyer, has been through Carlos. A top-notch professional, easily accessible, who responded promptly to the requested information, with the added difficulty of being clients from outside Santander. I am very grateful for the management and the treatment received. Thank you, Carlos!
We hope you enjoy your new home, Pilar! It has been a pleasure on our part.
Fantastic experience: Super service from Galia. Handled the process fast and efficiently and was able to accommodate our bad Spanish with her excellent English. All was done remotely as we weren't in the country. Highly recommend!
Thank you for your kind words! It has been a pleasure.
Fantastic experience: We are delighted with this real estate agency, especially with Ana, who is spectacular. She has sold our apartment in Santander, and we not only highlight her professionalism, speed, and customer service but also specifically mention her human aspect; she is lovely. I congratulate Mikeli for having a professional of this level. Thank you, thank you, thank you.
Thank you, Sonia!
Fantastic experience: Very happy with the professionalism, speed, and above all, the treatment. Not living in the area, they have made things much easier for me and especially found the right tenants. Both Carlos and Galia deserve a 10/10. Thank you very much!
Thank you very much, Bea!
Fantastic experience: Magnificent work, excellent attention. I have relied on their expertise on several occasions and all have gone phenomenally. Thank you very much.
Thank you very much, Inma!
Fantastic experience: Excellent professionals, I will definitely work with them again when I sell another property. From my point of view, the best real estate agency in Santander.
Thank you very much María Cristina! We hope to work with you again soon.
Fantastic experience: We are delighted with the professionalism and treatment received. In our case, we especially thank Carlos for making the process very simple for us; he is a great professional, super attentive at all times. He has guided and advised us with every question and has been a great intermediary between both parties.
Thank you for your words!
Fantastic experience: I have been a client for several years. Galia 'daughter' is a lovely girl and all her team, but she does a special job and knows how to combine the profiles you are looking for in an exceptional way. Thank you very much for everything, 100% recommended.
Thank you, Lorena! It's always a pleasure...
Fantastic experience: Very good real estate agency, especially the manager Gali. Highly recommended!
Fantastic experience: We have rented an apartment and bought a property, and in both cases, the management and service have been excellent. Gali is always attentive to answering questions, and the whole team is super efficient. Thank you very much, Mikeli!
Thank you very much, Malena! It's always a pleasure.
Fantastic experience: Delighted with Gali's management, attentive at all times to our needs, super efficient, fast, and also friendly!! We would definitely contact her again on these matters. Thank you very much, Gali.
Thank you very much, Meri!
Fantastic experience: As always, an incredible and efficient management. It is a totally and completely recommended agency, especially the service provided to us by Gali, a great professional. For us, the best real estate agency in Santander.
Thank you very much, Ana.
Fantastic experience: Gali from Mikeli has been superb from start to finish in the process. Me and my girlfriend are london expats moving to Santander and the whole process has been fantastic and easy thanks to Gali and team. Moving to another country is daunting so naturally I had a lot of questions which have been answered quickly and in so much detail. Gali has gone above and beyond to make sure that we have a successful transition to Santander life. What’s really stood out is that they give genuinely honest and good advice about the properties/lifestyle and general questions. Thanks once again!
Thank you very much!
Fantastic experience: My experience with this real estate agency, and especially with ANA, could not have been more rewarding. She is an excellent professional, attentive to every detail and a perfect connoisseur of the market. But her human quality is no less important, with empathy for the client and always willing to help with everything they need. THANK YOU VERY MUCH, ANA.
Thank you for your words, María Begoña. It has been a pleasure.
Fantastic experience: I saw an apartment for rent that matched what I wanted, I wrote them an email on a Friday night and on Monday morning Gali contacted me by phone, who guided me on the matter. That same morning we went to see the apartment (given my relative urgency to find one and not delay the deadlines), she showed it to me in detail and we were pending to evaluate the documentation. Days later, she contacted me to give me the owner's approval and we scheduled an appointment with them to sign the contract. The treatment is pleasant, the facilities are luxurious, and you can tell the care they put into the details. The paperwork is straightforward. I positively value the fact that they do not keep you waiting beyond a logical time. I left a paid reservation, which they would return to me within an agreed maximum period whether they accepted me as a tenant or not. I believe this is the best way if you are clear about what you want and do not want to see an apartment, like it, and then a week later be told that they preferred another tenant. Conclusion so far: 5 stars.
Thank you very much, Tiago. Our process is to find the best tenant for each property. Thank you very much.
Fantastic experience: Everything was phenomenal. We were attended by Galia, a super nice girl who was attentive to every detail. In just a few days, we were able to finalize the contract and get the set of keys to enter my new home. Grateful.
Thank you very much, Fran! It has been a pleasure.
Negative experience: Very bad. I don't give it a 0 because I can't. We were going to rent a house on Santa Lucía 67 and it was first on the list. It had already been rented and obviously, the interview was done with the premise that when the girl in the apartment left, we would move in. With things practically packed and ready for the move, they wrote to me as if they were publishing the ad again because the landlord wanted a married couple, a more family-oriented profile. On top of that, you have to deal with the 30-something euros that the landlord charges for fiber, when with any other company unlimited data and fiber doesn't reach 60 euros. We were a civil servant and another person with a permanent job, we could easily afford the house. Attached is a screenshot, the apartment in question, and the wonderful sales representative.
We apologize for the inconvenience caused. If there is one thing that Mikeli is known for, it is its seriousness and customer service. You must understand that the owner is the one who sets the conditions for renting their property; we cannot intervene... Again, we are sorry for what happened and hope to be able to assist you in the future.
Fantastic experience: Excellent management, very professional, they sold my apartment in a month. They take care of every little detail. I also want to highlight the efficiency, kindness, and magnificent service of Galia, the young woman who ensured everything ran perfectly. Highly recommendable.
Thank you very much, Margarita! We are very grateful for your words.
Fantastic experience: Galia was very kind to us, she helped us throughout the process of renting the apartment. She was always attentive. We were very happy.
Thank you so much, Arlette! We hope you enjoy your new home.
Fantastic experience: We are a young couple and we were attended by Galia. A warm and very kind treatment. We are very happy with everything.
Fantastic experience: The agency has provided us with excellent service, and more specifically Galia, who helped us find the right apartment for us.
Thank you very much, Mario! We hope you enjoy your new home.
Fantastic experience: My husband and I stumbled upon this real estate agency by chance since we are looking for a chalet. Ana's kindness and smile were undoubtedly key elements in making us feel very well taken care of. After our visit, Ana continues to send us offers that might interest us. We hope to find what we are looking for!
Sure you'll find that property! And Ana will help you in all aspects. Thanks!
Fantastic experience: We contacted Mikeli about a rental ad. From the very first moment, the service was excellent. They are very professional, addressing all our requests promptly and in a very correct manner. Highly recommended real estate agency.
Thank you, Luis. It was a pleasure to have been able to assist you in your search for housing.
Fantastic experience: I couldn't be more satisfied with the service. Gali has been a close and trustworthy person at all times. 100% recommendable.
Thank you very much for everything, Fernando!
Fantastic experience: Very pleased with the services of the Mikeli Real Estate agency when renting my home, special mention to Gali, a hardworking, detail-oriented person who is very dedicated to the client (both owner and tenant), available at all times and with exquisite treatment.
Thank you very much, Marta! It's a pleasure.
Fantastic experience: We had a wonderful experience with this agency, super professional and attentive throughout our stay. We especially highlight Gali's attention!!! Next time, we will repeat with Mikeli.
Thank you very much for the review, Beatriz! We hope you'll come back soon, we're waiting for you!
Fantastic experience: It has been a very good experience. The treatment from Galia and the support throughout the property purchase has been worthy of honorable mention. I recommend Mikeli for any type of real estate management. Thank you very much for everything!
Thank you, Eduardo, it has been a pleasure to be able to help you on this journey. Thank you again!
Fantastic experience: Our experience renting with Mikeli has been perfect. We have dealt with Diego and Gali and both have quickly resolved the questions and issues we encountered. They took care of everything and so far everything is great.
Thank you very much for your words, it was a pleasure!
Fantastic experience: Exceptional treatment, Gali, a charm and very committed. A true professional. Congratulations!
Thank you for your words, Bego!
Fantastic experience: Promptness and willingness in service. Thank you. Recommended.
Thank you very much, Alicia!
Fantastic experience: We couldn't be happier with the services we received from Ana, our real estate agent, throughout the entire process of selling our home. Her friendly and professional approach, her experience, and personalized attention made everything much easier than we had imagined. We are truly grateful and happy to have had the opportunity to work with you.
Thank you very much for your words, Ana is an excellent professional. We are delighted with your satisfaction, it is ours. Thank you again!
Fantastic experience: Very good service.
Thank you very much for the kind words, Veronica!
Negative experience: And why can't I give less stars? I contacted them to visit a property. The young lady who attended me never mentioned that the property could be reserved without seeing it, and she certainly didn't give me the speech 'about fluctuations in the real estate market.' First lie. We scheduled an hour, and two hours before, she changes the schedule, moving the visit earlier. On the way to the property and with only 15 minutes' notice, the young lady (whose name I cannot mention, see previous review) calls me to say that the property is no longer available. To which we respond that we do not really understand what happened and that we were never warned that we could also reserve it without seeing it or that it could happen that someone else would do so; the young lady apologizes. I don't believe anything that happened, especially when they boast of 'luxury and transparency.' Because I have the right to leave a review, good or bad (I say this because they also spend time looking at customer reviews when what you write is not approval). And if you want, you can see my reviews, where I highlight the good and the bad of the establishments. What a pity that you spend time responding to reviews instead of solving problems. I invite you to read all the replies to the comments when they are negative.
It is simply FALSE. I refer you again to what was answered to your husband and I am copying it here. We regret that we do not share your discomfort. As was well indicated to you in your phone call, the rental market is a very dynamic market and it is very common to make reservations for rental properties without seeing them, which you declined due to distrust when it was offered to you. And as Murphy's Law applies, just before you, another client from another colleague reserved it without seeing it due to the trust they have in Mikeli. Clarified this, what is not acceptable is to attack Galia's right to honor and image by publishing her photo without consent as it could constitute a crime, perfectly typified in the articles of Organic Law 1/1982, of May 5, on civil protection of the right to honor, personal and family privacy and one's own image, so we will forward this to our legal department and to Google for them to take appropriate actions. However, we are pleased to see that with your honorary title of 'Local Guide', the whole world is against you, all your reviews are negative. It takes a lot of free time and very bad faith to daily indulge in negatively criticizing everything around you. We are very proud of all the workers at Mikeli, and in this case also of Galia, for her dedication and excellence at work. We consider your review settled/parked.
Fantastic experience: Ana Piñero is charming, very attentive, and it's clear that she knows the topic very well. She has helped me a lot and will help me a lot.
Thank you very much, Mir!
Negative experience: MIKELY and its presentation letter 'Synonym of luxury and high standing'. Tell me what you boast about, and I will tell you what you lack. We scheduled a visit to rent a property. We confirmed the day and time, being the first according to the young lady who assisted us. On the day of the visit, she called us 2 hours beforehand to advance the appointment by 1 hour. We agreed, and 15 minutes before the meeting, the young lady called us again to say that the property had been rented. Coincidentally, 'someone had made a reservation without seeing it'. They made me waste an afternoon of work and travel almost 100 km for nothing. If they had explained to me that someone could reserve it directly, I would have done it myself. Not very serious or formal. I certainly cannot recommend it. EDITED IN RESPONSE: First of all, I apologize for attaching an image that has already been deleted; my intention was not to focus on the person for their behavior, yet it is a corporate and public image in their profile. In no case was it out of bad faith and with harmful intent. But to show you my human quality, I am capable of admitting my fault and publicly apologizing through the same medium when I am wrong, unlike you. It is completely false that I 'declined to rent the property without seeing it out of distrust'. At no point were we informed about the modus operandi of this real estate agency. Because if they are people of their word, that person should call and say that if I do not do it at that moment, there is another interested person since they told us we were the first. Not to call us directly to get rid of us. This is what you call 'dedication and excellence in work'. Furthermore, I see that you do care to spend your time investigating my profile to see my reviews, publicly judging me for having 'too much free time and bad faith' (defined as: implicitly a certain malice, lack of rectitude, a voluntary and conscious illicitness in action, when not a positive and culpable intention to deceive), which can also constitute a crime against honor according to Title XI of Book II of the Penal Code, which covers Articles 205 to 216 and which I will also make available to my legal advisors. By the way, my free time, of which I do not have enough, although you say otherwise, is what you have made me waste. Another curious detail I would like to know is what recognized company relies on Murphy's law to treat its clients. An even worse experience with the commercial department, which instead of acknowledging the error, dedicates itself to responding here and does not even contact us by phone to understand what happened.
We regret that we do not share your discomfort. As was clearly indicated to you in your phone call, the rental market is a very dynamic market, and it is quite common to make reservations for rental properties without seeing them, which you declined due to distrust when it was offered to you. And as Murphy's Law would have it, just before you, another client from a different colleague reserved it without seeing it due to their trust in Mikeli. That being clarified, what does not justify is infringing upon the right to honor and the image of Galia by posting her photo without consent, as this could constitute a crime perfectly outlined in the articles of Organic Law 1/1982, of May 5, on the civil protection of the right to honor, personal and family privacy, and one’s own image, which is why we will forward this to our legal department, and to Google to take any appropriate actions they deem fit. However, we are pleased to see that with your honorary title of 'Local Guide', the whole world is against you, as all your reviews are negative. One needs to have a lot of free time and very bad faith to spend every day criticizing negatively everything around them. We are very proud of all the workers at Mikeli, and in this case, also of Galia, for her dedication and excellence at work.
Negative experience: Null professionalism. Not recommended.
Fantastic experience: Perfect! Impeccable service, facilities, attention, professionalism, speed, efficiency, and total empathy from Ana towards my needs, thank you very much!!
Thank you very much for your words, María.
Fantastic experience: Trato excepcional, muy profesionales, si vuelvo a necesitar servicios inmobiliarios en Cantabria contaré con ellos.
Gracias por sus palabras, Álvaro.
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