Bastia Inmobiliaria
Information about Bastia Inmobiliaria
Opening hours
- lunes: 10:00–14:00, 17:00–20:30
- martes: 10:00–14:00, 17:00–20:30
- miércoles: 10:00–14:00, 17:00–20:30
- jueves: 10:00–14:00, 17:00–20:30
- viernes: 10:00–14:00, 17:00–20:30
- sábado: 10:00–14:00
- domingo: Cerrado
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Our comment from Agencias Inmobiliarias about Bastia Inmobiliaria:
Bastia Real Estate stands out for providing professional and personalized service to its clients throughout the process of buying and selling properties. Many users have praised the commitment and dedication of its agents, who offer effective and customized attention. Some of the highlights include:
- Exceptional customer service: Clients mention the kindness, accessibility, and professionalism of agents like Carlos, Oscar, Karla, and Jesus, who have supported users throughout the process in a comprehensive and solution-oriented manner.
- Speed and efficiency: Sales and purchase management is conducted efficiently, with many transactions completed in record time, leaving clients satisfied.
- Transparency and trust: Clients value the smooth communication and clarity in processes, which brings them peace of mind when facing a property purchase or sale.
Despite the numerous positive comments, there have been references to less satisfactory experiences, such as a lack of response at times, which the company has sought to address. However, most clients affirm that their experience with Bastia Real Estate has been very positive and recommend its services without hesitation.
Bastia Inmobiliaria: Reviews
Fantastic experience: I recently purchased a house through Bastia and the service provided by Carlos Olea has been fully satisfactory, making an effort to help in every way he could and accompanying me at all times during the buying process. Thank you very much for everything, Carlos!
Positive experience: I had the pleasure of visiting an apartment and continuing my process with Karla, and I am completely delighted. She is very approachable and friendly, and resolved any questions without problems. I highly recommend it.
Fantastic experience: We just finalized the sale of our apartment and it's time to say thank you. In our case, we were lucky to work with Oscar (Getafe office). We want to sincerely thank you for all the support, patience, and dedication you have given us. Really, a thousand thanks for all your effort!
Thank you very much for your opinion Sonia, we are the ones who are grateful for trusting and working with us, it was a pleasure.
Fantastic experience: I wanted to reflect on the experience we had with Bastia Inmobiliaria, especially with the Getafe office, through Oscar Roman. We have had light and clarity all along the way. All doubts and fears have been cleared since the very first minute. Not only regarding the home sale process but also with other collateral matters. There has always been a response, quick and precise. A well-invested money. I sincerely recommend for their management and involvement. Thank you very much, Oscar!!
Hello Enrique, we are very grateful that you express such a positive opinion about our work and about Oscar, we are here for whatever you need.
Fantastic experience: I would like to share my experience with Bastia Real Estate, as I am truly satisfied with having placed my trust in them. In my case, I sold my house with Bastia and bought another one with a different real estate agency, which allowed me to compare services firsthand. The difference was huge. Bastia stood out for its professionalism, close treatment, excellent attention, and transparency in each of the procedures. Whenever a doubt arose, their team was there to solve it clearly and efficiently, which made such a complicated process feel surprisingly simple. In particular, I want to highlight my agent Pilar, who made everything even easier. Her dedication, empathy, and attention to detail are admirable. She was always available to resolve any inquiries, guiding me patiently and ensuring that each step of the process was smooth and stress-free. Her attitude demonstrates a true commitment to clients, something I cannot say about the other real estate agency I dealt with, whose service left much to be desired. Thanks to Bastia Real Estate and particularly to Pilar, I not only managed to sell my house in the best conditions, but I also had the peace of mind of being in the hands of true professionals. I undoubtedly recommend their services 100%. If you are looking for a real estate agency that combines experience, human touch, and results, Bastia is the right choice.
Thank you very much for your opinion, Iñaki. It is extremely rewarding to receive feedback of this kind; the pleasure was ours. We also want to thank you for the trust you placed in our advisor Pilar. Both she and the rest of the team wish you a beautiful future. Enjoy your new home, and also let you know that we are here for anything you need.
Fantastic experience: Very pleasant treatment, they solved all my problems. Carla is a very efficient and cooperative person.
Thank you very much for your opinion Pablo, a pleasure to work with you.
Fantastic experience: Thanks to Vicente for his professionalism from the beginning. Continuous involvement until the delivery of our house. We are delighted and he made this whole process easy. We recommend him 100%. THANK YOU for EVERYTHING. We fulfilled our dream.
Thank you very much for this public opinion you left us. Both Vicente and the rest of the team that makes up the Bastia Inmobiliaria team send you our best wishes. A hug.
Fantastic experience: Everything was very fast, Vicente (Pablo Neruda) advised us on everything we needed. I recommend it 100%.
Thank you very much for your review and mention of Vicente, a big hug Ignacio.
Fantastic experience: We recently bought a house managed by Bastia, through Jesús Olea and Vicente Estañ, and the truth is that it has been a very positive experience. They resolved every issue during the buying process. A close and empathetic attention during the stressful process of buying a home is truly appreciated.
Thank you very much for your kind words, Mario. We are also grateful for mentioning our team Jesus and Vicente. It is a pleasure to work by your side, a big hug.
Fantastic experience: It was a pleasure selling my house with Bastia and especially with Karla. Very professional from the first minute to the last. Definitely highly recommended.
Hello Juan, we are happy to have worked with you on the sale of your house. We thank you on behalf of Karla and the entire team. A big hug.
Fantastic experience: Very good attention and service. Fast and very communicative. Thank you Karla for your help. Totally recommendable
Thank you for your words Juan, both Karla and the rest of the team appreciate your opinion, we send you a big hug.
Fantastic experience: Sales agent Karla has been very professional from the beginning. She sold us the house in a very short time that we didn't expect, at a higher price than what other real estate agencies were asking us to set from the start. Karla has kept an eye on everything to ensure it all goes well, from the first client visit to the house to when we signed the sale at the notary. Even afterwards, she is checking that all the utility changes are taken care of. I recommend this real estate agency as they do not charge abusive fees like other agencies.
Hello Daniel, thank you so much for your review, I also want to thank you for the very positive rating of Karla, wishing you a lovely future in the new life you are starting, and sending you a big hug from the entire team.
Fantastic experience: My father bought an apartment through Bastia, and the treatment we received from the very first moment has been unbeatable. Thanks to Pilar because she provides the trust and security needed in such important moments, plus with naturalness and simplicity, without fancy suits or pompous words. Jesús, who also accompanied us on the signing day, is an excellent professional.
We are very grateful, David, for leaving such a positive and, above all, natural, explicit, and logical review. After all, that is what people require when seeking an effective and efficient service. Thank you for mentioning our agent Pilar as well; a big hug from the whole team.
Fantastic experience: Excellent professionals, very friendly and approachable, they made it very easy for me to decide to buy my apartment with them. Thank you very much, especially to Pilar and Jesús.
Thank you very much Carlos, we always try to give that human, empathetic, and close character to our clients, thank you also for mentioning our colleagues Pilar and Jesús, a hug.
Fantastic experience: We have delegated the sale of our apartment to Bastia Inmobiliaria and we are very pleased with the attention and service received. From the very first call, Elena Luengo provided us with extensive information about VPO, beyond our questions, which convinced us that we were going to be in the hands of good professionals. Jesús Olea did a fantastic photo shoot and provided interesting angles to present the property to buyers. With both, the treatment was very correct, communication was very fluid, and at all times during the sales process we felt accompanied and informed, always respecting our requests. We highly recommend Bastia Inmobiliaria and thank you, Elena and Jesús, for your professionalism and closeness.
Thank you so much Francisco, the truth is that we loved your review, ratings like this make the effort and dedication we put in every day worthwhile, as rewards like this are priceless, thank you so much indeed.
Fantastic experience: Thank you very much for the treatment and willingness, Jesus. It's a luxury to have such professional people nearby.
Thank you Carlos, I also want to thank you for mentioning our colleague Jesus, it’s a privilege to work alongside you, our best wishes for the future to you, a big hug.
Fantastic experience: I just sold an apartment in Parla through the Getafe office and the whole process has been very quick and professional. I would particularly like to thank Oscar for his honest, serious, and very solution-oriented attitude.
Thank you very much Nacho and for mentioning our manager in Getafe, Oscar. We are very grateful to work with you, all our best wishes for you.
Positive experience: Great professionals. Oscar from the Getafe office helped with the entire process.
On behalf of Oscar and all the team that makes up Bastia Inmobiliaria, we thank you, Andrey. A pleasure.
Fantastic experience: Very efficient, I will count on them for more operations. Thank you Carlos for everything and your total transparency.
Thank you for your review, Purificación, it's a pleasure to work together.
Fantastic experience: We just sold an apartment with Bastia Inmobiliaria and we are very happy with the service they provided. Elena did an excellent job and helped and advised us throughout the process: with the photos, the price, the offers, the notary. It was a difficult sale because we were several owners and she treated us with great kindness and patience. When I have another property purchase or sale, I will definitely call Elena again. And I recommend her 100%.
Thank you very much for your review Sergio, we also appreciate you mentioning our real estate agent Elena, it's a pleasure on our part.
Positive experience: We have bought a house through Bastia. The deal with Ana has been magnificent, very kind and close. There is not a single complaint to be made about her.
Thank you Alejandro, on behalf of Ana and the whole team we appreciate your review and send you our best wishes. A big hug.
Fantastic experience: I had a dream, and to fulfill it I had to sell my house. Luckily, I came across Vicente from Bastia Real Estate, who helped me, advised me, and supported me at all times, making it come true by giving his all, professionalism and humanity. Vicente, thank you for that great help.
Thank you very much, Pepi. Helping to fulfill dreams is one of the things that brings us the most joy and satisfaction. We are very grateful for trusting Bastia and especially Vicente. We wish you all the best for the future.
Fantastic experience: Good morning, the sales agent Carlos who sold our apartment was very professional and had a very good demeanor. I totally recommend him and the real estate agency. Both parties (seller and buyer) left very satisfied. 100% recommendation, and I came from another recommendation from a friend.
Thank you Fernando for taking the time to leave us this very positive review, it makes us work with even more motivation. Thanks also for mentioning our advisor Carlos, who always gives his 100% in every transaction.
Fantastic experience: Thank you very much to Ana and Oscar for managing the sale of our apartment in such a professional and approachable way. They kept us informed about everything promptly, and we felt supported at all times. Again, a thousand thanks and of course I would trust you and Bastia again.
Thank you very much for your rating Felipe, also for mentioning Ana and Oscar who put their effort and dedication every day to make the operations a success.
Fantastic experience: My experience with the real estate agency has been excellent. Especially Pilar has helped me throughout the entire property selling process and I am very grateful.
Thank you very much Raúl, after this long process, your opinion is very important to us. Thanks again.
Fantastic experience: The best agency, especially one agent in particular, Oscar, who is in Getafe. He is spectacular, takes care of everything, helps you, gives you advice, and has a special empathy. They sold my house, and it was complicated. I can only say spectacular.
Thank you very much Abraham, on behalf of Oscar and the entire team, we appreciate that you give us such a positive assessment of the work we do.
Fantastic experience: Bastia Real Estate will always be Karla Real Estate for me. I aimed to sell my house in 2024, a house with a lot of history and several difficulties. Karla contacted me, and from the very first moment, she captured my attention with her professionalism, impeccable treatment, great involvement, and respect, an enviable respect for a process that, in a way, felt traumatic for me. She accompanied me from start to finish throughout the process. I will never be able to thank you as you deserve, for making the impossible possible, for taking care of me from the first to the last moment, and for understanding with so much love and patience my frustrations and fears. I would recommend you a thousand times. I just hope that Bastia Real Estate gives you the place you deserve and values the great professional they have on their team.
Thank you very much, Barbara, for the kind opinion about the work our advisor Karla does. It was a pleasure working by your side.
Fantastic experience: We sold our house with the Bastia real estate agency and we are delighted with all the management done. Special thanks to Pilar who has always been attentive, interested, and solution-oriented. Thank you very much to everyone.
Thank you very much Juan! We wish you a prosperous and beautiful future in your new life.
Fantastic experience: Very professional, attentive at all times during the process. Grateful to Pilar and Fernando for the personalized treatment. I recommend it 100%.
Thank you very much, opinions like this give us even more motivation.
Fantastic experience: I didn’t know the real estate agency, but when I went and Vicente attended to me, I felt as if I had known him my whole life. He made me feel comfortable with the purchase of the apartment I wanted to buy. He is a professional from head to toe. Throughout the entire sales process, if I had to call him with any questions, he always answered with a smile, and even after selling me the apartment, he called to ask how I was doing and if I was happy with the purchase. Thank you very much for everything, Vicente, from Bastia Inmobiliaria Getafe.
Thank you very much!
Fantastic experience: Recently, we have relied on Bastia for the sale of our house, fortunate to have Pilar in charge of the process. A great professional, with an extremely high capacity for resolution and knowledge of the real estate sector, and a fundamental part of her extraordinary treatment of us as clients and the buyers in the same way. She has professionally taken care of every important point for us in the selection, prioritizing potential buyers who fit without the stress of visits. Without a doubt, highly recommended.
We are very grateful for this positive feedback Pilar, thank you very much, whatever you need, do not hesitate to count on our help.
Fantastic experience: We have relied on Bastia for the sale of our apartment and the result has been excellent. Pilar has been the agent in charge of the process and her professionalism, kindness, and trust have been decisive for the development of the process. From the beginning, they were very clear with the conditions, respecting our requirements, and they knew how to filter the visits to avoid wasting our time. Once the sale was agreed upon, the control and management of the process was very easy due to how well they had it organized. Bastia, and in particular Pilar, come highly recommended.
Thank you very much for giving us such a good review. On behalf of Pilar and the team that makes up Bastia Inmobiliaria, we greatly appreciate your opinion.
Fantastic experience: Today we signed the purchase of the apartment, and I wanted to thank Pilar Pinero for how she advised us at all times and was always attentive to us. I recommend her 100%. A thousand thanks for everything.
We are very grateful, Marisel. It gives us a lot of strength and motivation to receive such good reviews.
Fantastic experience: I wanted to thank Bastia Real Estate and especially Elena Luengo for the treatment received and the speed and professionalism in the sale of an apartment. Always willing to solve any doubts that arose. I will definitely deal with them again if I need to.
Good afternoon María, on behalf of Elena and the whole team, we really appreciate your review, we are here for whatever you need.
Fantastic experience: Excellent management. We are very satisfied with the management. Highly recommended.
Thank you very much, Isabel!
Fantastic experience: Excellent, Pilar has always been available for any questions and resolving them quickly, as well as being very attentive to everything. Thank you for everything!
Thank you very much Beatriz, on behalf of the whole team and especially Pilar.
Fantastic experience: Thank you, Jesús Olea, for your great work and professionalism. It has been a pleasure to meet you, and thank you for helping us with the entire management of the apartment. I give you a 10 because we are very grateful for all your management.
Thank you very much for your review and that 10, Gregorio, a pleasure.
Fantastic experience: I want to thank Bastia Real Estate, and especially Jesús Olea, for the very professional, quick, and efficient work in the sale of a family property. It has been an impeccable process with total willingness to clarify any doubts we had, and above all, with the very close and pleasant treatment he offers. A great professional and one hundred percent recommendable, very grateful.
We are very grateful, both Jesús and the whole team, for expressing your satisfaction with the work and the treatment received, thank you very much Jesús.
Fantastic experience: We sold our home with Jesús Olea and I couldn't be more grateful! His work and efficiency have been impeccable. 100% recommendable.
A pleasure working by your side Macarena, on behalf of Jesús and the whole team we thank you.
Fantastic experience: Magnificent service, good sales strategy... Total availability. Thank you very much Pilar for helping me with the sale of my house!!!
Thank you for your post, Ángel. It was our pleasure having you work by our side. Thank you once again for trusting us with the sale of your home.
Fantastic experience: We have just sold an apartment with them; we already had good references, and it must be said that we have had excellent treatment from Pilar with her approachability and professionalism.
Thank you Pilar, your opinion gives us much more motivation and drives us to put in even more effort if possible.
Fantastic experience: Karla from Bastia Real Estate has been the best real estate advisor I have ever met! Approachable and honest, she always wants the best for her clients. In the end, I did not decide on the property, but I wanted to acknowledge the wonderful treatment that both she and Fernando offered me. Highly recommended!
Thank you very much Mónica, on behalf of Karla and the entire team at Bastia Real Estate, we also hope that you find that home very soon where you will surely be very happy.
Fantastic experience: Magnificent service, always available and with the best willingness to help in the process, not just for the sale. Pilar was involved until the last minute of the process. Thank you very much, highly recommended and I will count on her again if we search for a house again. Thank you very much Pilar!! You make a difference.
It was a pleasure working by your side Antonio, thank you for speaking so positively about our colleague Pilar, we wish you all the best.
Negative experience: They contacted us about an ad we posted on a real estate buy-sell platform. When we returned the call, the person who answered showed very little interest, if any at all. The call got cut off and they never called us back. I don't know if the interest they put in a sale is the same as in getting another property and an extra commission...
Hello Ioana, I think there are better ways to solve this issue than leaving a negative public review. If the call was cut off and could not be returned, it could be due to many factors or reasons, even the person in question may have forgotten or made a mistake. We receive many calls throughout the day in the three offices we have, and it's possible that we overlook some. We are human and can make mistakes, but instead of trying to discuss things or solve them, it's better to leave a review that causes more harm for such a trivial reason as a missed call. "Thank you very much."
Fantastic experience: We sold our house with them and they were fast and efficient. We specifically worked with the agency they have in Getafe, with Oscar. From the very first moment we knew he was the right person to sell our apartment. He understood us right away, gave us advice, and in less than two weeks we had our house sold and everything managed. The most important thing is that they are great professionals; they care about the well-being of both sellers and buyers. Clearly, if I had to go through the same process again, I would count on them. Honestly, they are people you can trust blindly.
Thank you very much for your review, Esther!
Fantastic experience: Great experience with high-quality service, highly recommended, good professional. We were attended by Jesús Olea in the processing of the home sale; we didn't notice the quick procedures.
Excellent Antonio, thank you very much!
Fantastic experience: Good treatment at all times. From Mónica, who showed us the apartment, to Carlos, who handled all the contract details, they were very attentive and always made things easy. 100% recommendable.
Hello Raquel, thank you very much for the positive contribution to the company and our team. Our best wishes to you.
Fantastic experience: Seriousness and Professionalism. Carlos helped me with all the management. After much searching, I found a home that suits my tastes and needs, so I 100% recommend it. Thank you very much.
Thank you very much Mario, our best wishes to you and we appreciate you giving us the opportunity to work alongside you.
Fantastic experience: My experience with Bastia Real Estate has been very satisfactory, especially thanks to Pilar, a very humane professional who has taken care of managing everything without us having any problems. I would trust her a thousand times more. It's a pleasure to deal with professionals like this. Besides, they don't take advantage of you like in other real estate agencies, which is appreciated. In case of doubt, choose Bastia.
Very grateful for your rating Ana, thank you very much for trusting Pilar and the whole team.
Fantastic experience: My review is for the advisors in Getafe, as reviews cannot be posted there yet, but I must comment on the professionalism of each one of the colleagues in that office. Special mention to Vicente Estañ, 100% recommended, impeccable, always attentive and available at any hour. Thank you for everything.
Thank you for your review Javier, Getafe is doing things very well thanks to its team and your opinion will provide even more motivation.
Fantastic experience: We entrusted the sale of a parking space to Bastia, especially to Carlos and Jesus Olea. We are very happy. The sale was completed quite quickly. Both are very professional. They kept us informed at all times about how the process was going. Since we live in Germany and could not be in Madrid, and we did not know the paperwork and processes in Spain. Always available for anything we needed (appointments, missing papers, paying small amounts of money in advance, etc.), always willing to help. Our experience is that they cared more than usual and with a lot of trust! We wouldn't hesitate if we had to hire their services again. Thank you very much, especially to you Carlos who were our main contact. Without you, it would not have been possible to carry out the sale from Germany.
Thank you very much on behalf of Jesús and Carlos, and from the entire team that makes up the agency, it was a pleasure to have worked together.
Fantastic experience: After a year with several real estate agencies, we entrusted the sale of our home to Jesús Olea, and in less than three months, we sold it. Jesús is a great professional, and we had a very close relationship; he helped us throughout the process. Infinite thanks.
Thank you Pilar for giving us the opportunity to work by your side, Jesús and the whole team send you a big hug.
Fantastic experience: We bought our apartment from this real estate agency and it couldn't have been better. We were lucky to be helped by Jesús Ólea and we couldn't be more grateful to him; he is a charming person, offers trust, kindness, and creates a comfortable and close atmosphere where all tasks are easier to accomplish. Additionally, I would highlight his great professionalism and the dedication and attention at all times. I would definitely count on him again for any other management!
Thank you very much Ana, the pleasure is ours. We send you a big hug from Jesús and the whole team.
Fantastic experience: Thank you Jesus Olea for being a great professional. It's a pleasure to meet people like you.
Thank you, Isabel, a pleasure.
Fantastic experience: Carlos completed the sale of my house (it wasn't easy) and throughout the process, the communication was smooth and solutions-oriented. I can't find a single fault, and if I have to sell again tomorrow, I will rely on this real estate agency.
We are very grateful, Victor. On behalf of Carlos and the rest of the team, we send you a big hug.
Fantastic experience: Elena, our real estate agent, was able to find me the perfect buyer. She was friendly, approachable, and resourceful throughout the process, answering all my questions.
Thank you very much for your feedback on our work, we always try to give our 100% in every real estate transaction, it is a pleasure to work by your side.
Fantastic experience: Very good real estate agency, a close treatment. Elena, our agent, knew exactly what we were looking for.
A pleasure Alberto, we are very happy that everything turned out very well, thank you for always trusting us despite the setbacks we had and that the result was ultimately a great success, a big hug.
Fantastic experience: I put the sale of my house in the hands of Bastia and Jesús Olea was in charge of the entire management. I am very happy with how everything was resolved. Thank you, Jesús, for your involvement and dedication.
Thank you Carmen for trusting us, on behalf of Jesús and the entire team that makes up the brand, we send you a big hug.
Fantastic experience: Hello Jesus, I'm Juanma and this is for you, because thanks to your professionalism and availability, any day and at any time, you have always been there to answer my questions (I don't know if this comment is very good according to the future client who might read it, hahaha). Of course, starting like this, I recommend your advisory and buying or selling services 100% to anyone who wants to feel accompanied at all times in such an important decision, especially because of the involvement I found in your case, mediating with the other owner of the property (my ex), which we were able to sell through your real estate agency, softening and mediating at all times in the differences we had, and making the sale reach a successful conclusion in a more than reasonable time. There’s little more to add to what has been previously said, except that on top of that, the guy is nice despite his professional seriousness. A hug and thank you very much for your more than effective management.
Speechless Juan Manuel, a beautiful appraisal of our manager Jesús and his way of working, from all the team we make up, we send you a big hug.
Fantastic experience: How lucky to have found Elena for the purchase of a house. Very personal service and 100% effective. Thank you for everything!
Thank you very much for your review Roberto! And especially thank you!
Fantastic experience: We sold our apartment on the recommendation of a family member, and the truth is that it has been a great decision. Jesús Olea accompanied us throughout the process and helped us with all the questions that arose. Great professional. Totally recommended.
Thank you so much María, it was a pleasure having you with us, a big hug.
Fantastic experience: Thanks to Jesús Olea, buying my first apartment has been easy. He resolved all my doubts and accompanied me throughout the process. 100% recommendable.
Thank you for your review Marta! Extra motivation thanks to your opinion.
Fantastic experience: We purchased our apartment through Bastia and we couldn't be happier with the service we received. Jesús Olea helped us with every step, resolving the endless doubts we had throughout the process, all with exceptional kindness and closeness. Without a doubt, if I have the opportunity, I will recommend them to my acquaintances.
Thank you very much, and especially for recommending us. It gives us extra motivation when we read reviews like yours, Estefanía.
Fantastic experience: I was sold the plot in less time than they told me, the salesperson who handled the sale is named Óscar, a professional, attentive, and efficient guy. Highly recommended!!!!!
Thank you very much Montserrat, on behalf of Pilar and the entire team that makes up Bastia Inmobiliaria.
Fantastic experience: After having done several transactions with them, I can only thank the professionalism of the entire team, and especially Oscar. We will continue to do business.
Thank you, Residencial House 10, for this great partnership we had in 2023 and we hope to repeat it in 2024.
Fantastic experience: We entrusted the sale of our apartment to Bastia and we are very happy with the decision. They are very professional from start to finish, keeping you informed at all times about the progress of the process and advising you according to your needs. Special mention to Pilar who was our agent, to whom we are very grateful for her dedication and professionalism at all times, always available for anything we needed. We wouldn't hesitate if we had to hire their services again.
Thank you very much Tamara, these evaluations of our work help us to do our job with even more motivation.
Fantastic experience: An impeccable job, my family put an apartment up for sale with BASTIA REAL ESTATE after considering several companies, and we could not have been more right. Jesus Olea, the person who managed the sale, made it so easy for us that we hardly realized everything was finalized. He kept us informed periodically at every step, helped us with all the inheritance processing, and guided and explained each document that had to be managed at every moment. A very professional and approachable person. If we had to sell again, it would clearly be with Bastia and of course with Jesus Olea. Great team and great professionals all of them. HIGHLY RECOMMENDED.
Fantastic experience: An impeccable job, my family left an apartment for sale with BASTIA INMOBILIARIA after considering several companies, and we couldn't have been more right. Jesus Olea, the person who managed the sale, made it so easy for us that we hardly realized everything was finalized. He kept us informed periodically at every step, helped us with all the inheritance processing, and guided and explained each document we had to manage at every moment. A very professional and approachable person. If we had to sell again, it would clearly be with Bastia and of course with Jesús Olea. Great team and great professionals all of them. HIGHLY RECOMMENDED.
Thank you very much Walter, we try to do our job as best as we can and we really value reviews like yours.
Fantastic experience: Very good treatment from the beginning of the transaction. Pilar Pinero helped and guided me throughout the home buying process. She was very transparent regarding the topic and the points where I had any doubts. Without a doubt, I would trust her and the staff of Bastia Real Estate again. Her work deserves to be rewarded with a 10/10. Karen Villanueva.
Thank you very much for your review, it will help us to give our best.
Negative experience: UNRELIABLE. BE CAREFUL WITH THE RESERVATION DOCUMENT (ABUSIVE) AND EVERYTHING YOU SIGN. It could be considered an ALLEGED ATTEMPT OF FRAUD. I visit an apartment and I am told that the previous tenants just reserved it but that they will show it to me. Ten days later, the manager; JESÚS, calls me and informs me that they backed out and asks if I am interested. I say yes. He sends me an ABUSIVE reservation document that leaves the buyer in ABSOLUTE LEGAL INDEFENSE and committed me to buy it regardless of any situation and condition of the property, rushing me to deposit 3000 euros, then 12000 more (Deposit) within 7 days and finalize in April because someone will be living in the apartment until then. Over the phone, he asks me if I am a police officer (weird question...) The document smelled fishy to me, so I reviewed it with my lawyer and returned it with suggestions for modifications (occupation, liens, land, substantial changes until April, refund of what was paid...). Jesús committed to send me the draft of the deposit (I never saw it). Right after this (24-36h), the previous buyers suddenly reappeared. The issue is that they were asking me for 15000 euros without having the cancellation document from the previous buyers, collecting 2 deposits from 2 different buyers plus their ADVANCE COMMISSION. Everything was smooth communication and good words with Jesús O. until this situation occurred, when he stopped responding or sent texts saying 'I’ll call you later,' but there was no more news. It is known to the National Police because, although it has not been consummated; this people should be monitored. DO NOT SIGN the RESERVATION document. Review it LEGALLY because it can end up being very costly.
Dear Jaime, we are sorry to hear about your dissatisfaction, and believe us when we say we try to do our job as best as we can, but we see that this review is exaggerated and borders, at the very least, on malice. Phrases like 'abusive document,' 'alleged attempt of fraud,' 'legal helplessness' written in capital letters for clarity make it seem as if you would have put it in red if you could. There is no problem at all, because anyone who sees your review and the good rating we have on Google will first check your profile and see how you discredit dozens of businesses you frequent, and there they will understand that it is your favorite hobby. That abusive document and alleged fraud you mention has been signed by many people who have worked with us and found it to be so 'dark' and 'sinister' as you say here... but look, they have bought and ended up delighted with us, thanking our work and consequently leaving us very positive reviews, some very heartfelt (I encourage you to read them). But now you come to warn them to be very careful because we are 'alleged scammers'... being the spokesperson for no one or a savior messiah. What happened here is that you could not buy a property because there was a buyer before you for the chosen property, and while that buyer has priority, you cannot purchase that property at any time. It is true that the buyer, who was before you, at one point wanted to withdraw from the purchase, and that is why we notified you, but in the end, he decided to resume the decision to buy, and was able to do so since his deposit was still valid in the company's account, maintaining his priority. Another wonderful comment you make is, and I quote, 'charging 2 deposits from 2 buyers.' It seems that in your eagerness to discredit businesses you step into (I insist you look at your profile), you resort to slander like this since you never made a deposit, and the agency never asks for 2 deposits at the same time because we always respect the first one who deposits, and until that (first buyer) withdraws the deposit or informs us of his intention not to buy, that is when the agency must look for another potential buyer, which was you in this case. I would also clarify that we do not charge for deposits; I don't know if you know the difference between charging (a service) or making a deposit, but I can gladly explain it to you. I suppose using the phrase 'charging 2 deposits' creates much more controversy and damages our image more. Regarding our office manager and real estate advisor, whom you mention twice as Jesus O, I do not need to tell you what a great professional he is and the number of good, positive, and even heartfelt reviews from people who have worked with him (I invite you again to read them). His reputation will not be tarnished by your isolated comment. Since the police have been notified and will surely put us all in jail, let me tell you that maintaining a business, doing the job well, and having a high rating in reviews, as we do, is not easy; we put all our professionalism and experience at the service of our clients, often working for them on Sundays and holidays, giving our best. Can we make mistakes? Of course, but in this case, it was not so, and we deserve much less a review with such malice that you demonstrate here. We do not understand how someone can write all this tarnishing our image gratuitously, for the simple reason of not being able to buy a property. I also tell you that we believe this statement is on the verge of legality, so if there is a possibility of legal action, do not doubt that we will take it, so do not be surprised if you hear from us soon.
Fantastic experience: Fantastic service received during the commercial dealings I required. Very grateful for it. Regards.
A pleasure, Jesús. For whatever you need, don't hesitate to contact us.
Fantastic experience: I bought and sold at the same time with the same real estate agency. First, I sold my mother's house with Jesús Olea and Carlos, who helped and advised me at all times, and even after signing the house, they advised me on the management of changes in bills, taxes... and the taxes that this entails. They understood my mother's needs from the very first moment, despite the difficulties of the market, and looked for serious buyers and sellers. Afterwards, the purchase was managed by Ángel Bracho, also from the same office, with whom I also received good treatment and advice, resolving my doubts and being completely available. I want to thank the professionalism and security they convey, especially Jesús, who was at my disposal from the sale to the purchase of my mother's current home. In conclusion, a very positive experience with a very family-like and welcoming atmosphere.
Thank you very much for such a complete and positive review, it was a real pleasure to work with you, we also appreciate the very good opinion of our advisors Ángel, Carlos, and our manager Jesús. A big hug.
Fantastic experience: Great professionalism and efficiency, many thanks to Jesús who assisted us by resolving the entire process quickly and effectively. Highly recommended.
Hello Miguel, working with you and your family has been a pleasure, thank you very much for giving us the opportunity to manage the sale of your home.
Fantastic experience: After wasting time with other agencies without success, we turned to Bastia Inmobiliaria, where Pilar took care of the sale of our property. Not only with a very professional manner, seriousness, punctuality, and efficiency, but also for her great human level and kindness, make it so that few people in this sector or even any other can compare to Pilar. We are very grateful for all her management and recommend this company 100%.
Fantastic experience: I totally recommend this real estate agency, it is excellent. Pilar is charming and helps you throughout the process, until the end, she is by your side at all times. If you are thinking about selling or renting, really, it is the best real estate agency you will find. I am delighted with her management.
Thank you very much for recommending us, on behalf of Pilar and the entire team, we are very grateful to you.
Fantastic experience: EXCELLENT! The professional management carried out by Angel Bracho has been continuous at all times and with a high level of commitment; without his help, I would not have been able to sell the property. Absolutely recommend trusting your home to this team of professionals.
Thank you very much for leaving us such a positive review, Jesús, the pleasure was ours.
Fantastic experience: Thanks to Bastia Real Estate, and especially to Jesús Olea, a great professional, the sale has been quick and easy. Very attentive throughout the process, he has guided and accompanied us in all the pre and post-sale steps.
Thank you very much! We appreciate you writing such a positive review about our manager Jesús and the company.
Positive experience: Great professionals. Oscar is a fantastic professional with exquisite customer service. He assists you with all the paperwork and they change the supply contracts for free!! I would trust them again.
Thank you! from Oscar and the whole team that makes up Bastia Real Estate.
Fantastic experience: After wasting time with other agencies without any success, we turned to Bastia Inmobiliaria, where Pilar took care of the sale of our property. Not only was she very professional, serious, punctual, and effective, but her high level of humanity and kindness make her incomparable to few people in this sector or any other. We are very grateful for all her management and we recommend this company 100%.
Thank you very much for your feedback, this motivates us even more to continue on the path of improving every day.
Fantastic experience: I recently bought a house through Bastia real estate, Jesús Olea is a great professional, very attentive and approachable, who dedicates himself to helping and providing support for everything that may arise. Highly recommended.
We are very grateful for the public review you gave us, María. On behalf of Jesús and the entire team that makes up Bastia Inmobiliaria, we thank you.
Fantastic experience: It is a completely trustworthy agency. Óscar assisted me and was by my side throughout the buying and selling process, advising me and making everything very easy. I would not hesitate to work with him again; he inspires complete confidence and it shows that he enjoys his work. Thank you for everything, Oscar.
Thank you very much Mar, it was a pleasure to work by your side... anything you need, you know where to find us.
Fantastic experience: My experience with Bastia real estate has been excellent, especially Pilar, a great professional, and very kind, thank you very much.
Thank you very much for your rating, Isabel.
Fantastic experience: Our experience in Bastia couldn't have been better, even though it wasn't the case for some. It all started when we embarked on this adventure that no one tells you about where you are really getting into. We ended up with a real estate agency that left much to be desired; they did not keep us informed about the progress, what documents were needed, they were asked for papers or plans that never arrived... and a countless number of things that seemed unbelievable were happening. Then came the day of the signing, a day when if it hadn't been for Jesús Olea, we wouldn't have the house we have. The person who was following up did not show up and sent someone else without the necessary documents... but there was Jesús to be our guardian angel and ensure everything went perfectly. We couldn't have been luckier with him and his company; they are incredible, very professional, and human. A thousand thanks for the attention and treatment you have given us. Without a doubt, if we need to do any management of this importance, we will always come back to you.
What a beautiful review, we all liked it very much, we posted it on our social media because we liked it so much, we thank you from the bottom of our hearts and send you a big hug from Jesús.
Fantastic experience: I just sold my apartment thanks to Jesús Olea from Bastia Inmobiliaria, and the management has been impeccable. A personalized service tailored to the client that is light years away from any of the real estate franchises flooding Madrid. Jesús is a great professional, approachable and attentive, who has successfully handled a transaction that was quite complex. For me, it is undoubtedly the reference agency for buying and selling apartments, which also has super competitive conditions in the sector. Thank you very much, Jesús!!
Thank you very much Esther, it was a pleasure working by your side, we are here for anything you need always.
Fantastic experience: My experience with Bastia real estate has been very positive, particularly I have always dealt with Pilar who, despite the current difficulties in the market, has handled each visit with kindness and professionalism until achieving the goal of selling my apartment under good conditions. Great professional and also very kind. Thank you, Pilar.
Thank you very much for your review! On behalf of Pilar and the entire team that makes up Bastia Real Estate.
Fantastic experience: Highly recommended for the entire management of the sale of the house, in which Ángel Bracho accompanied us and fit everything in the second visit. Excellent treatment just like with the rest of the team in case of any doubts, and for a future purchase we will be delighted to work with them again.
Very grateful for your review, on behalf of Ángel and the entire team, thank you very much for trusting us.
Fantastic experience: We have rented our home for the first time with the help of Jesús Olea, who provided us with security and peace of mind throughout the process. Thanks to his professionalism, dedication, and total availability, he clarified any doubts we might have had at all times. He made it very easy for us. Thank you!!!
Thank you very much for the rating, for the trust, and thanks to Jesús. We will continue trying to give our best every day. The pleasure was ours.
Fantastic experience: Delighted with the treatment and the management carried out by the entire team, specifically very happy with the work of Carlos who did everything possible to reach a mutual understanding and finally get the apartment I wanted. Great professionals.
We are delighted, our team and Carlos with you Ivan, thank you very much!!
Fantastic experience: We worked together on the sale of a property and their management was impeccable. Both during the operation and once it was closed, they were always willing to help. They earned our complete trust.
Thank you very much, Conchi!
Fantastic experience: I just bought my first flat with them and I would recommend them 100%. From the very first moment to the day of the signing, Pilar has been with me advising me. Professionalism, empathy, friendliness, and excellent treatment. Thank you very much for everything, Pilar.
Thank you very much Maria, Pilar loved your review.
Fantastic experience: We are very happy with their work, specifically with Carlos, who accompanied us throughout the process facilitating all the paperwork. Excellent service.
On behalf of our entire team and our advisor Carlos, we want to say THANK YOU in uppercase!!!
Fantastic experience: An efficient, professional, and fully trusted real estate agency. Absolutely recommendable!! I would use it again. A thousand thanks to Pilar and your whole team.
Thank you very much for your review Maria, we are very grateful ????✌️
Fantastic experience: A wonderful experience with Bastia, Carlos, with whom I dealt most of the time, was excellent in terms of treatment, information, professionalism, an all-in-one. Jesús is also great, they are both amazing. A wonderful staff, by far the best compared to other real estate agencies. They made everything very, very easy for me. On a personal level, I consider them friends. Fernando and the girl and the little boy who are in the office are lovely. I CAN ONLY SAY GOOD THINGS ABOUT EVERYONE. I was delighted, I will always thank you for the treatment and professionalism, thank you, thank you, thank you. If you need to sell, buy, etc., do not hesitate and trust them. Best regards to everyone.
What a lovely review Fabiana, thank you very much from the heart.
Fantastic experience: They delivered on what was promised, on time and in the right manner. Oscar is a committed professional, always attentive and has helped us in every step of the operation,... and beyond. 100% recommendable.
Thank you very much, Enma!
Fantastic experience: Thank you very much Pilar for your support in selling the house. We will never forget what happened, and I'm sure you won't either.
Fantastic experience: Good job both for the purchase of a home and for the sale of ours. Oscar is professional, clear, and attentive to all the details. The sale was not only quick but at the initial price. He looked for the right buyer profile according to our conditions. Fast and effective. I recommend this real estate agency for both finding an apartment and selling, especially to Oscar.
Good morning Sonia, on behalf of Oscar and the entire team at the Agency, we thank you and send you a big hug.
Fantastic experience: I want to thank Óscar for his management. He helped us throughout the process of buying our apartment on José del Hierro Street in Rivas. Thank you very much, truly.
On behalf of Oscar and all of us at Bastia Real Estate, we thank you and at the same time appreciate your feedback on the service received.
Fantastic experience: Profesional competente Jesús Olea siempre atento y haciendo la siempre compleja venta de un piso lo más fácil posible, altamente recomendable
Muchas gracias Francisco por tu reseña y valorar tan bien a Jesús.
Positive experience: La gestión de esta inmobiliaria ha sido estupenda pero si hay algo que destacar es la profesionalidad, la entrega y eficacia de Jesús Olea que desde el inicio del proceso de venta lo ha dirigido ofreciéndonos información y facilidades en todo momento, gran persona. Gracias Jesús
Gran reseña Paco, muchísimas gracias!
Fantastic experience: No tengo reseña óptima para describir la experiencia. Jesús Olea debería de tener un Oscar como vendedor. No sólo por el trato, que exquisito se queda corto, sino por la profesionalidad, eficacia y conocimientos. Paciencia, perseverancia…. Los adjetivos que pueda indicar no hacen mención al trabajo que desempeña. Sin duda si en alguna ocasión tengo oportunidad de vender alguna propiedad, será mi primerísima opción. Muchas gracias por TODO…. De verdad, si necesitáis ayuda en este tipo de operaciones, no encontrareis a un profesional mejor. Solo puedo agradecerte la ayuda prestada y el afecto que te he cogido. La inmobiliaria, el equipo, de diez en compresión, agilidad y profesionalidad. Volveremos a vernos
Nos ha encantado tu reseña Diego, de parte de Jesús y de todo el equipo que conformamos la agencia te damos un Muchísimas Gracias bien grande!!
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