Destinocasa Poblenou
Information about Destinocasa Poblenou
Opening hours
- lunes: 10:00–14:00, 16:30–20:30
- martes: 10:00–14:00, 16:30–20:30
- miércoles: 10:00–14:00, 16:30–20:30
- jueves: 10:00–14:00, 16:30–20:30
- viernes: 10:00–14:00, 16:30–20:30
- sábado: 10:00–14:00, 17:00–20:00
- domingo: Cerrado
Destinocasa, la mejor agencia inmobiliaria Barcelona. Estamos especializados en la venta de pisos de Poblenou.
Our comment from Agencias Inmobiliarias about Destinocasa Poblenou:
Destinocasa Poblenou is known for its exceptional customer service and the professionalism of its team. Many users praise agents such as Ramiro, Joana, Eric, and Abi for making the buying and selling property experience smooth and pleasant. The majority of reviews highlight:
- Excellent Professionals: Clients have mentioned the dedication of the advisors, who are deeply involved in every step of the process.
- Personalized Attention: The service provided is highly valued, allowing clients to feel supported and confident in their decisions.
- Comprehensive Service: They offer financial advice and full management in buying and selling.
- Positive Recommendations: Many users have expressed satisfaction by recommending the agency to friends and family.
Despite some criticisms related to communication and service at times, the company's management has committed to improving these areas and maintaining transparency with clients. Overall, most experiences highlight general satisfaction with their work.
Destinocasa Poblenou: Reviews
Negative experience: Very unprofessional real estate agents. I would not recommend them, especially when renting or buying an apartment, as they will take your money and act unprofessionally as soon as they receive it.
Fantastic experience: Magnificent professionals. Ramiro Figueroa makes everything easy, a very good professional and an even better person. Impeccable service.
Negative experience: A terrible service from Abby. Be very careful with these people! They are not transparent at all and if they tell you something, make sure everything is in writing, because you can't trust what they say. If you don't have a pre-approved mortgage, better not even approach, as their clause doesn't return the deposit money. To make matters worse, they require you to pay the real estate commission even before the deeds are signed. A total disaster!
We want to clarify that the review does not come from the client directly, but from the financial advisor involved in the operation. At all times, the information has been clear and transparent since the beginning of the process. Regarding the deposit and fee policies, these were explained in detail during the signing of the reservation, and are clearly reflected in the documents that are signed. The clause regarding the non-refundable deposit in case of mortgage denial is agreed upon with the property owner and is standard practice in the real estate sector, which was communicated to all parties involved at the appropriate time. Concerning the payment of fees, it is also important to clarify that it was specified that they should be paid at the time of signing the deposit contract, which is not an imposition, but an agreed and clearly documented condition. We understand that there may be disagreements or frustrations in the process, but we do not think it is fair to label the entire operation as a 'disaster'. We have worked transparently and professionally at all times, and we remain committed to providing the best possible service. We appreciate your feedback and are available to clarify any additional questions.
Negative experience: Super bad service. Can’t put 0 star but it’s what they deserve. If you’re buying with mortgage, pay attention, they’re not gonna return what you paid if you don’t get the mortgage approved. Abbi, super rude. Never had this bad experience in any of the agency alike.
We are very sorry that your experience was not satisfactory and we thank you for sharing your opinion. As we mentioned during the booking process and as indicated on the sheet you signed, if the mortgage is not approved, we cannot issue a refund. Regarding Abi's attention, we sincerely apologize if you felt that way at any time. We know that communication is key, and we take your comments into account to improve. However, it is important to clarify that Abi is not the person handling your case, and in this instance, there may have been some confusion regarding roles. We appreciate you pointing out these issues, as they help us continue to improve our service. We are at your disposal for any additional questions and to ensure everything is clear.
Fantastic experience: I had a great experience selling my apartment with the help of Pedro and Eric. They handled everything professionally, and the process was smooth and on schedule as promised. I’m really pleased with how it all turned out and would highly recommend them to anyone looking to buy or sell a property!
Thank you very much for your review! We are very glad to know that your experience was positive and that both Pedro and Eric were able to help you sell your apartment efficiently. We appreciate your recommendation and remain at your disposal for any future needs. Good luck with your upcoming projects!
Fantastic experience: Thanks to Eric and Pedro, I managed the sale of my apartment with them and I was very happy. Everything was taken to the agreed deadlines and times. I definitely recommend them
Thank you very much for your comment! We are glad to know that both Eric and Pedro met your expectations and that the sales process was satisfactory. We greatly appreciate your recommendation and are at your disposal for any future project. It was a pleasure working with you!
Fantastic experience: Thank you Eric and Pedro for excellent management and professionalism. I recommend them.
Thank you very much for your review Alberto! It was a pleasure working with you!
Fantastic experience: I had an exceptional experience, largely thanks to the advice of one of their employees named Gianfranco. From the very first moment, his attention was impeccable. Not only did he demonstrate his knowledge of the real estate market, but he also stood out for his incredible people skills. His kindness and professionalism made the entire process much easier and more enjoyable. I definitely recommend their services to anyone looking for personalized and quality attention.
Thank you for your review! We're glad that you were satisfied with the treatment and the service!
Fantastic experience: Very happy with the service provided. Gabriel assisted me. I felt very supported from start to finish of the process. Highly recommended.
Thank you for your review! We are glad to know that you were so satisfied with Gabriel's service. We appreciate your recommendation and are at your disposal for anything you need!
Fantastic experience: The best real estate agency in Poblenou
Thank you Gianfranco for your rating!
Fantastic experience: I just sold my apartment in Poblenou. My experience has been excellent, Pedro and Eric have provided me with personalized service since I chose them (it didn't cost much, Pedro is very nice) until the sale! They were very professional at all times. Thank you very much and for many more sales! Totally recommendable.
Thank you for your excellent review! We are very glad to know that both Pedro and Eric made your experience so positive. We appreciate your trust and your words. We are here for whatever you need!
Negative experience: They only go for the money. Buyers or sellers have to do all the paperwork. They don’t do any management. Be careful with these people.
We are very sorry that your experience was not what you expected. We want to clarify that in our company we offer a comprehensive service, which includes free financial advice, renovation budget, management of supply changes, and we take care of all the necessary documentation for the purchase and sale, ensuring that the notary has everything required for the signing. Our goal is to make the buying or selling process as easy as possible and accompany our clients every step of the way. If there was any misunderstanding or lack of communication, we would like to know more so we can improve. We appreciate your feedback and are at your disposal for any questions or clarifications.
Negative experience: I value the work of the visitors to the apartment and the information they provided us during the process. I negatively value all the administrative and paperwork management. We were given information late and always under pressure. The post-sale service is very poor.
Thank you for your review. We are glad to know that you positively valued the visits and the information provided during the process. Regarding the administrative management, we regret that the experience was not completely satisfactory. We want to clarify that when we market a property, we manage all the necessary procedures to ensure that the buying and selling process is completely legal and transparent. Some documents, such as the renewal of the occupancy certificate, take time, and we always try to keep our clients informed in a timely manner. We also provide security clauses so that our clients can be at ease knowing that everything will be in order at the time of purchase. We take note of your comments to improve on the aspects you mentioned and continue to offer a more efficient service. Thank you for your suggestions, and we are at your disposal!
Negative experience: They only want to sell you something, and after you sign and they collect their fees, they don’t even answer the phone.
We regret that your experience was not what you expected. We want to clarify that we are always available to assist our clients and resolve any questions, both before and after signing. We know that agents may be on vacation or unavailable, but we have several contact numbers and the entire team is trained to help you at any time. We appreciate your feedback and will work to improve post-sale communication, ensuring that all our clients receive the service they deserve at all times. Thank you for letting us know about your experience!
Negative experience: Very poorly, they made us sign an exclusivity contract to sell a parking space (which we could have sold to an acquaintance who was looking for one, and we found out he had bought one from another agency since he asked Destino Casa and they told him they didn't have any) and we decided to terminate the contract with them after having passed a year without advertising it or showing it. Now that we have lost the opportunity to sell it, we will not trust this company again. Very unprofessional or rather, not professional at all.
Fantastic experience: Professional, serious, reliable, and fighters for their good work.
Fantastic experience: Satisfactory. Everything is fine. My thanks to Abi and her colleagues.
Fantastic experience: We put a flat up for sale after contacting Joana, and from the moment we decided to sell the flat with them, everything has been easy. The flat was sold within the estimated time, and we didn't have to worry about anything at all. We recommend Destinocasa 100%!
Negative experience: They publish an apartment and only schedule viewings for 1 specific hour the next day; the truth is that it's strange and lacks professionalism. Are they really going to accommodate a lot of people showing up in 60 minutes? The guy who answered the phone was ok (normal, if I had to rate him from 0 to 10, he would get a bare 5), although I find this policy of doing things to be very wrong, which is why I wrote this review.
Thank you for your comment! We are sorry that the experience was not to your liking. We explain that, due to the circumstances of the property in question (not having the keys and only having a specific day for visits), we decided to concentrate them at a specific hour to optimize time and allow as many interested parties as possible to see it. However, we understand that this policy may not have been what you expected. Regarding the phone support, we are glad to know that the conversation was appropriate, although we would like to continue improving in all aspects. Our goal is to always provide a clear, efficient, and professional service, so we take your comments into account to keep perfecting ourselves. If you have any other questions or concerns, we will be happy to assist you in our office at any time. Thank you for your understanding and for helping us continue to improve!
Fantastic experience: Excellent attention from everyone! Very good experience, they took care of everything, a lot of professionalism in the management and seriousness recommended, thank you very much for helping me get my apartment!
Negative experience: Quite unprofessional. They cancel last minute without giving any explanation. Based on the comments, I can imagine the kind of company they are. I do not recommend them at all.
Fantastic experience: Very happy with the management of ROBERT, the financial advisor at the office. Without him, I wouldn't have been able to get the financing I needed to buy. 100% recommendable. Thank you for everything!
Fantastic experience: My mother and I came to live in Barcelona and thanks to destinocasa and especially Ramiro who helped us find the apartment we wanted. Excellent management.
Fantastic experience: A lot of professionalism in the management and seriousness in the advice they provided me. Highly recommended.
Fantastic experience: The best real estate agency in Poblenou. Very friendly service and a lot of dedication. Unbeatable management, thank you very much for everything.
Fantastic experience: Happy with the management done for the rental of my apartment. Good professional Abi!!
Fantastic experience: A very pleasant treatment, very efficient and quick. Very happy with the results.
Fantastic experience: Thank you Alex for the advice, super professional guy
Fantastic experience: Very good management with the sale of my apartment, very grateful to the team and the trust they gave me.
Fantastic experience: We just bought an apartment with the help of Abi and Joana and everything was great. They were with us every step of the way, clarifying any doubts and always offering alternative solutions. If they don't respond immediately at any moment, it's because they are a very busy team; you just need to ask again, and they will be with you as soon as they can. Very professional service.
Fantastic experience: Super professional, a blond guy helped me, super nice, he was able to advise me very well, I am very grateful to you.
Fantastic experience: Thank you very much Alexandre, for helping me choose to buy my first flat, I was very scared and lost, you are a great professional and super nice, very happy with your service.
Fantastic experience: An excellent experience with the workers, thanks to Diego especially for helping me at all times and for his incredible attention.
Fantastic experience: I bought the apartment through Destinocasa Poblenou and it was all great, they were very professional and very kind and took care of all the paperwork.
Fantastic experience: Excellent service. I was attended by Joana who was super professional, attentive, and was continuously willing to provide help and solutions. I was very satisfied.
Fantastic experience: Very good attention and management. Diego attended to us very well and advised us on the purchase of our home.
Fantastic experience: Very happy with the service, super professional, Joana handled the management and I am very grateful, I recommend them!!!
Fantastic experience: Thanks to the financial advisors and the Destinocasa team for helping me with the purchase of the property in Poblenou. A special thanks to Joana who handled the entire process. Very efficient real estate.
Fantastic experience: I recommend this real estate agency, very professional and very attentive in helping you with everything!
Fantastic experience: Very happy with Joana's service
Fantastic experience: I am very happy with the service from Destinocasa. Thank you very much, Joana, for the understanding, professionalism, and empathy you convey. I am delighted with your treatment!
Fantastic experience: Thank you very much to the whole team. An unbeatable treatment, they solved all my doubts and I was pleasantly attended. Thank you very much, it has been a pleasure to meet you!!
Fantastic experience: They helped me sell my house. In particular, I want to highlight the work and attention of Joana, who was exceptional at all times.
Fantastic experience: Very good service from Joana, very kind and attentive.
Fantastic experience: Very happy with Joana's attention, very kind and helpful.
Fantastic experience: Very good management from Abi! Very grateful for the treatment and professionalism!
Fantastic experience: Delighted with the treatment from Joana, a wonderful person who is committed to helping you find a place to call Home.
Fantastic experience: Highly recommended, good treatment and management from Joana to help me find an apartment.
Fantastic experience: Very happy with the sales management with Joana. Thank you for the transparency and trust.
Fantastic experience: Very good management by Joana with the sale of our apartment. Very professional!
Fantastic experience: I am very grateful for Joana's assistance and the ease she provided in helping me find the apartment we were looking for!! Thank you
Fantastic experience: Great professionals, I was reluctant to sell exclusively, but I finally listened to them and sold exclusively with them, it has been a very pleasant experience, but short! Since they sold my apartment in 2 weeks. Thanks to the whole team and especially to Joana and Abi who did an exquisite job, not forgetting Alex and the rest who also brought visits. If I sell or buy again, it will be with you. Thank you very much!!!
Fantastic experience: I am very happy with the services of Destinocasa. For me, it has been the best choice I could make.
Fantastic experience: My experience with them, and specifically with Abi, has been spectacular. Fortunately, there are still people with the attitude, word, trust that he expresses, etcetera. I can only congratulate your company for having such a great salesperson on staff. Thank you, Abi, for everything. Best regards.
Fantastic experience: I am very pleased with the service provided by Destinocasa, both with the treatment and the interest shown, in their persistence and effectiveness. I would definitely recommend them; they are excellent professionals.
Fantastic experience: Efficient, consistent, and organized. Keep it up.
Fantastic experience: It was the most decisive moment of my life, it made things clear for me, it informed me of all the pros and risks, I bet on it and it bet on me. Abi, thank you, now I have the property of my dreams and I will be eternally grateful, without you this would not have been possible.
Fantastic experience: Very happy with Abi's professionalism!! She made everything very easy for me, excellent follow-up on all the steps and always with a smile!
Fantastic experience: They manage the rental of my property in Poble Nou and I couldn't be happier. Professional, attentive, and very friendly, a real estate agency in Barcelona that is hard to find, trustworthy.
Fantastic experience: Inmobiliaria muy recomendable, me han atendido muy bien y me han acompañado en toda la gestión de venta de mi propiedad.
Fantastic experience: Inmobiliaria muy recomendable. Quede encantado con el trato y la gestión. Muchas gracias
Fantastic experience: Llevo dos meses y medio viviendo en el piso que compré con Abi y Joana y muy feliz. Muy agradecido por toda la ayuda ofrecida durante esta etapa que es nueva para muchos de nosotros. En todo momento se han ajustado al presupuesto que tenía y ha sido todo más rápido de lo que me esperaba. También he trabajado con sus asesores financieros Robert y Edgar, que me han ayudado una barbaridad en mantener la calma y estar tranquilo con todo el baile de bancos, me han hecho todo, y me han dejado una hipoteca fija de 10! Gracias por hacer un buen trabajo, seguid así!
Fantastic experience: Vendí mi piso con ellos, son muy profesionales me sentí acompañado en todo momento. Muchas gracias!
Fantastic experience: Si estas buscando una inmobiliaria de confianza en Poblenou, no busques mas. El equipo de profesionales fue extremadamente amable,servicial y paciente conmigo mientras me guiaban durante el proceso. Lo que mas me inpresiono de esta inmobiliaria fue su conocimiento y experiencia en el mercado de Poblenou. Sabian exactamente que propiedades se ajustarían a mi perfil y sobretodo mi presupuesto. Además, su servicio postvenda ha sido excepcional. Han estado disponibles para resolver mis dudas a cualquier pregunta. Simplemente Excelente.
Fantastic experience: Excelente servicio, impecable la atención y la resolución de los empleados, agradezco a Mario particularmente por su buena predisposición y asesoramiento con la propiedad. Muy recomendable
Fantastic experience: Gracias por la excelente gestión de venta de mi piso y por ayudarme a encontrar un nuevo inmueble ! Muy buena atención de Joana
Fantastic experience: Positive: Professionalism , Responsiveness Muchas gracias por la ayuda. He podido vender mi piso y comprar uno nuevo gracias a ellos. Grandes profesionales, lo que le hacía falta al barrio. Gracias a Mario por todo
Fantastic experience: Excelente atención del chaval Rodríguez, puntual y con mucha predisposición para vosotros . Estoy muy satisfecho con el resultado se los recomiendo pronta atencion
Fantastic experience: Muy agradecido con Joana, muy atenta y profesional desde el primer momento que empezamos con la gestión ! , nos ayudaron a conseguir unas buenas condiciones para la hipoteca y estuvimos trabajando con su empresa de reformas para actualizar nuestro nuevo hogar.Muy contentos con la formalidad y servicios de la empresa!
Fantastic experience: Muy recomendable! Tienen una atención cordial y muy buena predisposición para responder cualquier duda. Gran grupo humano conforman Destino casa.
Fantastic experience: Agradecido con los chicos de la agencia en especial con Mario que llevo nuestra gestión de venta y también nos ayudo a comprar un nuevo piso encantador. Súper recomendables!
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