helpHousing Barcelona | Habitaciones para estudiantes y jóvenes trabajadores en Barcelona

Positive experience: Overall, I had a great experience with Helphousing Barcelona. I found the room in order when I arrived, and the house itself had everything I needed. The only thing that could be improved is the heating in the house and the proper functioning of the wi-fi, which was not working correctly for a couple of weeks. In conclusion, I can say that I spent some nice months in the house without any issues in the city of Barcelona.

Positive experience: My experience with the agency was nice. Landlord always responds fast and makes sure that any issues with the apartment are fixed as soon as possible. Rooms look like on the website. But, you need to keep in mind that if you’re booking for winter time it might be tricky with the heating situation as there’s no heating apart from small radiators in each room. Also, they make you pay a deposit of one month + a service fee equal to the month’s rent which you don’t get back. This can build up as a high amount to pay at once,depending on the rent price. In general, good experience.

Fantastic experience: Excellent, I recommend it

Positive experience: I was very happy with my stay with helphousing. They are super supportive with their communication and the room and appartement was just like the fotos. Only problem I had was the mould in my room due to a leak but that got taken care of which I’m very grateful for.

Fantastic experience: Raquel, and Chessie are the best person who handle everything and problem for this housing!

Fantastic experience: My apartment was great, clean, and modern. Help housing was very helpful and understanding and helped resolve any issues quickly and without trouble. Would highly recommend for exchange students.

Positive experience: Hello, I stayed in a shared accommodation from July to September and had no problems. Additionally, I thank Raquel, the communication was very simple and pleasant!

Fantastic experience: I had a wonderful experience. I was in Barcelona for 6 months and in contact with the agency. The room was very nice and bright and matched the pictures. The area was great, very central. The girls were always available when I had questions.

Positive experience: Overall, I had a positive experience with the agency. Everything was well organized and reparations were made immediately after reporting and the cleaning service was a nice bonus. The fees in the beginning were really high however and some features of the flat were different to how it was presented online.

Positive experience: I rented an apartment for 6 months in Barcelona. The accommodation was true to the photos and the location was great. The agency, particularly Raquel, is very responsive in case of issues with the appliances or the apartment in general.

Negative experience: I approached the address listed on Google and could not contact anyone to assist me. On the floor, there are several desks that share the space, and apparently the person from helpHousing was not there.

Fantastic experience: Nice house and caring admins. Very helpful as well.

Positive experience: Rented a room in a shared apartment here for half a year, I’m really happy with their communication! One thing which sucks is that you have to pay a fee worth one month of rent which you will not get back, which can be quite expensive. If something needs to be repaired in the house, etc. they make sure someone comes by quite rapidly, and they also respond to messages quickly! You also need to bring your own bedsheets, etc.

Positive experience: I rented an apartment here for 5 months and everything is always resolved quickly! I had a problem with the WiFi once that lasted a month, but that was a tricky situation. Furthermore, everything is always neatly and quickly resolved when communicated, and this is definitely a reliable place to rent your room in Barcelona! One downside is that you have to pay the admin fee of one month’s rent, which is quite a lot…

Fantastic experience: I have rented a room in Barcelona. The service and communication was very professional. Even though I made some mistakes that were my fault, I was taken care of and we managed to fix it. Amazing time! I recommend to everyone.

Positive experience: Problems are handled quickly and the house was as it was promised

Negative experience: They only pretend to be nice but they are greedy and only want your money. Lie about the room sizes. Also they require a "service fee" that they didn't say a word about after you proceed with the invitation.

Negative experience: Mi estancia a través de Help Housing no fue tan placentera como pensé. El lugar no era como las fotos y faltaban muchas cosas que deberían ser esenciales para un lugar que ofrece alojamiento a estudiantes que están de paso (como almohadas, sábanas, toallas, utensilios de cocina básicos...) Asimismo tuve problemas con los pagos de los servicios; algunas veces me cobraban demasiado cuando lo que consumíamos definitivamente no era eso (por ejemplo, la calefacción nunca funcionó y ese servicio lo seguían cobrando); otras incluso me cobraron doble en el mismo periodo, lo cual la casera nunca me pudo ayudar a solucionar. Para los estudiantes que buscan alojamiento, recomiendo que renten un sitio que puedan visitar antes, y si les incluye los servicios dentro del pago mensual, muchísimo mejor.

Fantastic experience: Raquel, and Chessie are the best person who handle everything and problem for this housing!

Positive experience: The apartment is on La Rambla, located in the centre of Barcelona (two minutes walking from Placa Catalunya) and is close to all the facilities that someone can ask for. Raquel has been super nice with me when I needed help. Nevertheless the apartment is not as it looks on the pictures, as my room was extremely small. Moreover, a part of two of the five rooms in the flat, there are no windows facing on the outside so there’s no natural light in the common areas and in three rooms. Also, there’s no living room. For sure Help Housing has better accommodation and, as I said, Raquel has been extremely professional when I needed her help, but for my experience I only recommend the apartment in which I stayed for the location.

Positive experience: Nice flat. Simple, but all necessary furniture. Everything that was broken was replaced fast. Easy check in and out at the start and end of stay.

Positive experience: I enjoyed my stay in Barcelona. I lived in a shared apartment from August until December.

Positive experience: The communication was good. The accommodation was nice, except there were no blankets. Something that I find a little inconvenient for a short stay room. Also the kitchen utilities like pots and pans were not very good to use. The apartment was also a little overpriced, but the service kind of made up for it. I would use helphousing again next time I need too.

Fantastic experience: My experience with HelpBarcelona was great. They helped us when there is any maintenance problem and even with Empadron. I especially want to thank Raquel and Chessie about their attentiveness during my stay.

Positive experience: In general I really liked the location. It was really helpful to have an agency in order to ask something about the flat or the payments. The only thing which could be improved are the pictures of the room because you can't really get an impression of the rooms.

Fantastic experience: Alba is the best, she takes care of people and is always available to help

Positive experience: My friends and I had a great stay in Barcelona. We stayed for about a month in one of their apartments. The service from Help Barcelona was mediocre at best sometimes. For example we were not able to get into our apartment the first night, costs were booked to our account eventhough they could not be explained, or the fact that some furniture was faulty but never fixed during our stay, so we had to improvise. Our contact person was very kind, but the service was sloppy at best.

Fantastic experience: J'ai passé 5 mois dans un appartement de 6 chambres sur le quartier Gothique. Je recommande vivement cette agence. Ils sont toujours disponibles et professionnels avec une équipe de maintenance hyper réactive. Merci Help Barcelona Otman AHNICHE

Positive experience: I can recommend booking an Apartment with HelpBarcelona. It was a very easy process and worked out well. When I arrived i didn't knew about the administration fee you have to pay, which is a lot of money but i didn't care too much about it. You sign the contract and off you go to your new apartment. During my stay i had to switch apartments one time because there was mould in my room which was kind of a bummer! BUT they handled it nicely and i had a new room immediately. You will always have a contact person for any concerns which is nice too. I would recommend it.

Fantastic experience: very friendly staff, helpful and know how to advise the tenants to the best. one of the best known agencies so far. highly recommended

Fantastic experience: Posso dire di avere avuto un'ottima esperienza con questa agenzia, con uno staff sempre pronto e disponibile, l'appartamento è stato all'altezza delle aspettative e in particolare la stanza molto spaziosa e luminosa. Mi ritengo soddisfatto di questa esperienza e mi permetto di consigliarla per chiunque volesse approfittare di un soggiorno nel centro di Barcellona.

Negative experience: Had a hard time with this 'company'. First of all they charge an insane administration fee of - in my case - almost 600 euro. I get that these companies need to earn money but then charge a fair fee like all other similar companies do - instead of this ridiculous one. And then realize that helpBarcelona did NOT provide any towels, pillows, bed sheets, clothes hangers, hairdryer, dishwasher, washing basket, coffee machine... An other company I have booked with in the past did all of this for not even a third of the admin fee of helpBarcelona. I did not know they were charging this since it was written really small and thus I unfortunately read over it. When I did - repeatedly - ask for the explanation of this crazy amount I finally received a response after waiting for a long time. I received an explanation with very basic things as the reason of the service fee (like making up the contracts and 'helping' students during their stay - things that are nowhere close to the fee they ask). Furthermore, when I was living in the house it seemed the neighbours did not like to live next to a house of young people / students. They tried to get rid of the people living in the house. The situation got so far that the house almost had to whisper instead of talking to avoid any complaints. The house was also accused of dropping food in the hallway without any evidence. helpBarcelona did not seem to choose the side of their own clients who pay them rent but rather the side of the neighbours - and this while they arranged the house themselves and had to do their proper research about the neighbours/neighbourhood before letting in people. I got into this soap on the first day of my arrival in the apartment and it seemed that helpBarcelona even kicked one tenant out of the apartment before I arrived (I can not say if this was fair or not since I was not there yet - but it says things about how the company 'solves' issues). To end with a positive note, luckily the intern who did the contact in person was luckily very nice and understood the situation really well which saved a little bit of my hard opinion. However at the moment she is probably not working there anymore. In short, if you are willing to undergo all of these or similar things then do not mind booking with helpBarcelona - especially if you do not care about your money at all (I can recommend you endless more fun things you can do with the money in Barcelona as well though). For me the activities of helpBarcelona do not seem to match their 'service company' description as ''making things as easy and simple as possible'' but in my opinion it is rather a money based rip-off 'company' who only cares about earning money and not about the people's wellbeing at all. Long way to go! Kind Regards, Jente

Positive experience: I'd like to move in Barcelona and luckily, I have found theme. They give me tips and suggestions for work and accomodations. Really useful!

Fantastic experience: La migliore e più onesta soluzione per trovare alloggio a Barcellona per medi e lunghi periodi. Appartamenti dotati di tutto e completamente arredati e staff disponibile, competente e gentile. Cosa altro dire? Non sarei rimasto troppo a lungo in città senza di loro dato che trovare una abitazione dignitosa a prezzi accessibili a Barcellona è una impresa. In pochi giorni tutto risolto, brave!

Fantastic experience: It was a great experience for me when I stayed in Barcelona, my flat manager was kind and helpful. If I will be visiting another city and there´s HelpBarcelona affiliates, I definitely would trust they have good services and join them. I would really suggest this place.

Fantastic experience: Un team giovane,dinamico e preparato.

Fantastic experience: Mi experiencia fue positiva. El piso era hermoso y con una ubicaciòn PERFECTA. Yohanna era siempre lista a contestarme a cualquiera hora. Si volverè a Barcelona elegirè ora vez esta agencia.

Fantastic experience: Fui a vivir a Barcelona y opte por alojarme con helpBarcelona y fue un acierto 100%. Tuve una atención exquisita, la ubicación era perfecta y el apartamento perfecto. Repetiré sin duda, ya que nos comentaron que también estaban en Madrid y Valencia y en ciudades de Italia. RECOMENDADO 100%

Fantastic experience: Ho avuto un'esperienza molto positiva con quest'azienda. Ho trovato uno staff sempre pronto e disponibile che ringrazio. La mia stanza era spaziosa e luminosa, in una zona centrale e signorile.

Fantastic experience: When I moved to Barcelona, they have been a great surprise. The rooms are new and, as far as I have experienced, the services are very very good. Thank you helpBarcelona for being my new home!

Fantastic experience: I've been living in Barcelona for a little bit more than a month now, and I was able to find this room with a very short notice, as they have a vast catalogue at their website. The apartment I am in is very well equipped and clean, and the flatmates are all very nice too. I would highly recommend for those who need to find a home but don't have enough time or knowledge about what it takes to rent a place in Barcelona. And from what I have been looking over here, the price is quite fair, considering the benefits. They will give you a very clear contract, along with instructions about everything. The best part is that you share an apartment, but you get to be very independent: you don't need to communicate with your flatmates about bills, rent, expenses, etc. Each person has their own stuff, their own room, their own key, their own space in the fridge/closet/bathroom cabinets/etc. The girls who work at the office are also super nice and always ready to solve any problems. And they have a maintanence guy who is one of the nicest people I've met in Barcelona and who is always ready to fix any problem the house might have, like a broken washing machine or any other malfunction. Highly recommended!

Fantastic experience: Hace ya dos anos que estoy con esta agencia y de verdad han sido siempre respetuosos y puntual en todo. Lo recomendaria a todos!