Destinocasa | Inmobiliaria en Clot, Barcelona | Compra, venta y alquiler de pisos y locales
Information about Destinocasa | Inmobiliaria en Clot, Barcelona | Compra, venta y alquiler de pisos y locales
Opening hours
- lunes: 10:00–14:00, 16:30–20:30
- martes: 10:00–14:00, 16:30–20:30
- miércoles: 10:00–14:00, 16:30–20:30
- jueves: 10:00–14:00, 16:30–20:30
- viernes: 10:00–14:00, 16:30–20:30
- sábado: 10:00–14:00, 17:00–20:00
- domingo: Cerrado
Destinocasa, la mejor agencia inmobiliaria Barcelona. Estamos especializados en la venta de pisos de Poblenou.
Our comment from Agencias Inmobiliarias about Destinocasa | Inmobiliaria en Clot, Barcelona | Compra, venta y alquiler de pisos y locales:
Destinocasa is a prominent real estate agency located in Clot, Barcelona, specializing in the buying, selling, and renting of apartments and commercial spaces. Our clients highlight the professionalism and customer care offered by our agents, with special mentions to professionals like Maria, Joana, and Johan, who have been praised for their dedication and ability to resolve queries. Personalized management and constant support throughout the process is a highly valued aspect by our users.
Among the positive feedback:
- Excellent service and professionalism in every management.
- Availability and clarity in information.
- Trustworthiness conveyed by our agents during the buying or selling process.
However, we have received some constructive criticisms that we take very seriously. Some users have mentioned inconsistencies in service and inadequate interactions at times. We are committed to improving and assure you that these cases do not reflect our usual service level.
At Destinocasa, we tirelessly work to provide our clients with positive experiences and continue to improve every day. We are here to help you find the home of your dreams!
Destinocasa | Inmobiliaria en Clot, Barcelona | Compra, venta y alquiler de pisos y locales: Reviews
Fantastic experience: Excellent housing agency in the Poblenou area. Very professional, amicable and above board staff. Special thanks to the attentive Joana who swiftly took action when I had various issues with the water. Knowing I had someone on my side helped a lot in reducing the stress of the situation! Also shoutout to Abi for answering my many questions and assisting me in finding an rental that was the right fit.
Fantastic experience: Excellent service, recommended and trustworthy. They accompanied me throughout the entire process!!!
Thank you very much for your review! We appreciate your trust and recommendation!
Negative experience: Terrible treatment. I asked to go see an apartment listed on Idealista that had dropped in price that same day. When I called, they told me it was sold but that they had two more apartments in the same building, cheaper, with the kitchen needing renovation. Upon arrival, it was neither the same building nor the same apartment, and it was labeled a 'confusion'. A few days later, the apartment drops in price again on Idealista, I call back to see if the sale has been canceled, and I'm attended by the same girl who had shown me the apartment and who understood the confusion, and she gives me the same lie again. When I literally tell her, she laughs in my face and hangs up the phone. Now, weeks later, the same apartment is still listed and continues to drop in price. In conclusion: liars, rude, and very unprofessional.
We are very sorry that your experience was not as expected and we appreciate you leaving us your comments. We want to clarify that the apartment you inquired about on Idealista had already been sold, but, as is customary, we do not remove the ad until the deposit is signed. The confusion may have arisen because the available apartments in the same building were being managed by two different agents, and being in the same location, it is understandable that an error in identification occurred. As for the conversation you mentioned, we regret that the treatment received was not appropriate. This does not reflect the level of service we aim to provide and we take your comments very seriously to improve our customer service. We want to assure you that the information provided was correct at that time, and, as agreed with the owner, the ad was removed once the deposit was signed. The apartment you saw has been published, as previously agreed. We appreciate your comments, as they help us continue to improve, and we hope you can give us the opportunity to offer you better service in the future.
Fantastic experience: Incredible treatment and professionalism from Maria, thank you for answering all our questions and for accompanying us in this great stage! I wish there were more professionals like this lovely girl. Best regards, Maria, thank you for your attention.
Thank you for your review! We're glad to hear that Maria provided you with such professional and personal service. We appreciate your trust and remain at your disposal!
Fantastic experience: I loved the treatment from Maria, an excellent professional and qualified for her job. I really liked her advice; she conveyed a lot of trust to me. Thank you, Maria, for your professionalism!
Thank you Anna for sharing your experience! We're glad it was satisfactory!
Negative experience: As a former employee of the brand, I have to say that it is a terrible service; both in terms of customer care and among the workers themselves. 90% of the reviews are "fake" because every Monday the manager asks the employees to bring him as many good reviews as possible, whether from friends or family... promising to reward the one who collects the most with a suit or the latest iPhone (one only has to look at the number of people who thank them for the treatment in selling their apartments and the low number of apartments they usually have on their books... it doesn't add up). Not to mention the amount of ugliness and contempt shown both among colleagues and with the manager himself, it's a super toxic environment. A contract of 40 hours a week, but you also work several Saturdays a month (meaning 47 hours a week) and without being compensated or having another day off. They claim to be "the neighborhood real estate agent" and the only thing that drives them (not only at work but in life as well) is money. They are cold people who only think about themselves. Personally, as of today, I wouldn't want them to handle my mother's apartment or buy my first home with them.
We regret that this review has been published and want to clarify several important points. The person who left this comment was a worker who did not stay at the company even a month (nor is she called Juan). During her brief stay, she showed a disrespectful attitude towards the colleagues who were training her and did not meet the minimum objectives required for her position. In fact, her behavior was inappropriate on several occasions, including very unsuitable behavior when she had to come to sign the termination agreement. It is important to highlight that this is the only negative review from a former employee, which we believe says a lot about the reality of the company. Most of our employees are committed and satisfied with the work environment, which is based on mutual respect and collaboration. The accusations of a 'toxic environment' do not reflect our work culture at all. Regarding the reviews from our clients, all are genuine and we request them voluntarily to understand their opinions and continuously improve. We encourage our salespeople to offer a close and professional treatment, but always respecting the honesty of the evaluations. Regarding schedules, although salespeople have variable hours due to visits and meetings, we always try to be fair with the working conditions of the entire team. We appreciate constructive feedback, which helps us to keep improving, but this review does not reflect the true nature of our company or our team.
Fantastic experience: We sold our apartment with Destinocasa del Clot, and everything went well; they are good professionals, thank you for everything
Fantastic experience: I want to share my experience with María Jones from the real estate agency that handled the sale of my apartment. From the very first moment, she made us feel in good hands. Her professionalism and dedication were evident at every step of the process. María took care of everything, from the appraisal to the negotiation, which made the sale much easier and less stressful for me. She was always available to address my questions and kept me informed at all times. If you are looking for someone reliable to help you sell your property, do not hesitate to contact María. Thanks to her, I had a very positive and hassle-free experience. I wholeheartedly recommend her!
Fantastic experience: Incredible service from María, a great sales representative who has resolved all our doubts!!
Fantastic experience: Maria is an exceptional real estate advisor. From the very first contact, her professionalism and dedication were evident. She listened attentively to our needs and guided us through every step of the buying process, always with a positive attitude and extensive market knowledge. Her ability to negotiate and find the best options made us feel secure and supported. Thanks to her commitment, we were able to find the apartment in Clot that we were looking for. I would definitely recommend her. An excellent experience!
Fantastic experience: I was attended by a girl named María, very professional and kind, she solved all the doubts I had and was of great help. It's hard to find professionals so dedicated to their work. If you need the services of this real estate agency, ask for her.
Fantastic experience: Very good real estate agency, I was attended by Maria, she resolved all my doubts and concerns with professionalism and above all effectiveness.
Fantastic experience: Highlighted is the warm and charming treatment from María. The agility and clarity in the responses throughout the entire management process with the property. Totally recommended!
Thank you very much for your review, Leila!
Fantastic experience: The attention and professionalism of Joana and also Abi, who have shown me throughout the process of selling the apartment in Clot, has been truly very satisfactory!!
Thank you for your review! We are glad to know that both Joana and Abi provided you with good service during the sale. We appreciate your trust and are at your disposal for anything you need!
Fantastic experience: Real estate agency highly recommended for the neighborhood, Joana assisted me and I couldn't have better service, really grateful for the work done.
Thank you Franco for your review! It was a pleasure to assist you!
Fantastic experience: Thank you Joana for managing the apartment in Clot! Very professional and a very nice person
Thank you very much for your review, Leo! We are glad that your experience with our company and with the advisor has been satisfactory.
Negative experience: We were waiting outside from 6:00 PM to 8:00 PM, nobody came, it was open.
We are very sorry that you had to wait without being attended to. We want to clarify that the office was open during that time, but our sales representatives may be out on visits, meetings, or at other locations, which can cause them to be unavailable at the exact moment. However, there is always a contact phone number on the office door for any inquiries or urgent needs. Our goal is to offer a quick and friendly service, so we take your comment into account to improve communication and prevent situations like this from happening again. Thank you for letting us know about your experience, and we hope to serve you better in the future.
Negative experience: Very bad, absolute lack of coordination and constant change of sellers, not recommendable.
Fantastic experience: A very professional treatment, where there are no problems, but on the contrary, everything is solutions and speed in management, therefore, highly recommended for real estate transactions.
Fantastic experience: Good attention from Johan, good treatment and professional help, he cleared all our doubts and concerns, a great professional.
Fantastic experience: Thanks to Johan for his help at all times to find a home. He was aware of every little thing and detail. Very professional, I am truly delighted.
Fantastic experience: Excellent professionals, especially Joana who dedicated herself to helping us manage and resolve all our doubts.
Fantastic experience: I was assisted by Johan, he helped me with my apartment search, had a good attitude and answered all my questions, a great professional.
Fantastic experience: I am very grateful for Joana's sales management, very kind and professional, highly recommended if you want to sell your apartment.
Fantastic experience: We were attended by Johan, excellent service on his part, very close treatment and always available, professional help and great knowledge of the current market, he cleared all our doubts and concerns, a great professional whom I recommend without a doubt, Thank you Johan.
Fantastic experience: Good service from Johan, kind treatment and professional help, he cleared all our doubts and concerns, a great professional.
Fantastic experience: The best experience I've had while looking for an apartment. I was assisted by María, who did not hesitate at any moment to resolve all my doubts and explained everything to me from the very beginning. It is thanks to this type of workers and service that I would not hesitate to return.
Fantastic experience: I am delighted with the attention from Johan and the advisors who explain the mortgage topic to us in great detail, very professional and friendly.
Fantastic experience: Great team, they solved all the questions and problems I had, a pleasure to meet you!
Fantastic experience: We were with Maria. A real discovery. Polite. Knows how to behave and eager to work. Empathetic. I have several pending things. I will do them without hesitation with Maria. Thank you.
Fantastic experience: Personalized attention and excellent service. We visited an apartment with Johan, he is a very good professional. He was attentive and responsible, handling everything very efficiently. We recommend his services.
Fantastic experience: It's a pleasure to deal with such professional people. We contacted by phone and María assisted us. It's hard to believe that someone so young has such a gift for dealing with people. Congratulations to Destinocasa for knowing how to choose their employees.
Fantastic experience: I worked with Johan, he is a good professional and a very good person! He has great experience.
Fantastic experience: I am very grateful for the treatment from the real estate agency Clot Destinocasa. I had been looking for an apartment in the area for a long time and thanks to their help, I was able to find the perfect place. Thank you very much for the services provided!
Fantastic experience: Today I went to see an apartment with Johan, he was very nice and friendly to me. Recommended 100%
Fantastic experience: Johan is an excellent professional, who explained the property to us perfectly.
Fantastic experience: I contacted the real estate agency by phone looking for information to purchase a premises. However, I will look around and find out about more options, but the attention received from María was impeccable. I will definitely stay in touch with this agency!
Fantastic experience: We requested information from the real estate agency because we are interested in a property. María assisted us and we looked at a few options. We will think about it. But I want to personally thank both the real estate agency and María for their attention and I recommend them without hesitation. Thank you.
Fantastic experience: Maria's service was very professional and friendly. Without a doubt, if I get something, it would be there.
Fantastic experience: I visited an apartment with Johan, very good service, polite and attentive.
Fantastic experience: We visited several real estate agencies, as is normal, but when we arrived at Destinocasa, María attended to us and thanks to her naturalness and the way she explained everything so thoroughly and 'without tricks', we found what we wanted. Thank you María for being such a great professional.
Fantastic experience: Johan has been very professional during his visit with us
Fantastic experience: Delighted with the service. They are very professional, explaining each step with great simplicity. Highly recommend!!
Fantastic experience: Estoy muy contenta con la atención recibida por parte de Mario, muy profesional. Es una empresa seria y os recomiendo!! Han hecho una excelente gestión con mi piso. Gracias
Fantastic experience: Servicio muy profesional, nos sentíamos muy seguro. Gracias Mario
Fantastic experience: Una inmobiliaria sumamente Profesional, Gracias a Mario y los asesores que nos ayudaron en todo momento con la gestión de nuestra hipoteca pudimos conseguir nuestro piso! Recomendables 100%.
Fantastic experience: Agradecido totalmente con el trato y la responsabilidad de la empresa al vender mi piso y poder reinventir en otra propiedad, Gracias a mario por su atencion! Muy recomendable sin dudas.
Fantastic experience: Mi pareja y yo hemos estado tramitando la venta de nuestro piso con destinocasa, muy atentos.
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