Urbenorte Inmobiliaria Pozuelo-Aravaca
Information about Urbenorte Inmobiliaria Pozuelo-Aravaca
28023, Madrid
Opening hours
- sunday: (closed)
- monday: 9:30-14h, 17h-20:30
- tuesday: 9:30-14h, 17h-20:30
- wednesday: 9:30-14h, 17h-20:30
- thursday: 9:30-14h, 17h-20:30
- friday: 9:30-14h, 17h-20:30
- saturday: 11h-14h
Urbenorte Inmobiliaria Pozuelo-Aravaca: Reviews
Fantastic experience: Very good professionals, very happy with their care and their work.
Fantastic experience: I don't usually write reviews, but when people deserve it, it's only fair. An excellent service, a perfect collaboration and adaptation to my complicated schedule. Great professionals, I recommend 100%!!!!
Thank you for your review, Mario! We are glad to know that you felt well taken care of. It was a pleasure for us to accompany you on the visits and to try to accommodate your schedule as much as possible. We value your recommendation, thank you!
Fantastic experience: Great professionals. They helped me a lot in the search for my new home and throughout the entire purchasing process. Efficient and attentive, I definitely recommend going to this real estate agency. Thank you for your great work.
Thank you Nerea for taking the time to value your experience. The success was yours as both the seller and you, the buyers, were sincere and solution-oriented from the beginning, we accompanied you. Enjoy your new home a lot!
Fantastic experience: They are wonderful people. They care about keeping us informed about everything, at all times. And they go above and beyond to find what we request. I recommend this real estate agency without any doubt.
Thank you very much for trusting us and for your kind words. It was a pleasure to try! Good luck Elena.
Fantastic experience: I am the owner of an apartment on Avenida del Talgo, but I live outside of Madrid. I have known them for years and the truth is that every time my property becomes available, they are the ones who manage the contract and the preparation of the apartment. On some occasions, they have had to do painting work, sanding the parquet, or repairing other damages. They have found me new tenants, managing the new contracts, always with serious and friendly attention, conveying peace of mind at all times. Highly recommend!!!!
We are very happy to know that you are pleased with our collaboration; it adds an extra level of responsibility since your family cannot review the property, but we do it with the hope of creating a cozy apartment for the new residents. We are still attentive to solving any unforeseen issues. Thank you very much, Carmen.
Fantastic experience: Our experience was very good, they helped us a lot with the housing we needed. They are a great team of professionals.
Thank you very much, Alicia. The departure of the previous tenant was delayed quite a bit, and your family, even though you were eager to move in as soon as possible, were very understanding. Thank you for your patience and trust.
Negative experience: Terrible customer service. Unprofessional. Not serious. We made an offer on an apartment. They decided to raise the price and re-list it without notifying us first. The day after the price increase, they lowered the listing. This is the real estate agency with the worst treatment I have ever encountered in my life. EMPHATICALLY run away because they will probably scam you.
Mariana, in the same sense, we responded to your husband, telling them that to a certain extent we empathize with their disappointment since we know how disheartening it is to realize that there is no option to purchase the home that had excited you and for which you effectively showed us your interest. But, as we told him; there is nothing we can do if the property – which is really the one who makes the decision! – decides to sell to another interested client who accepted all the conditions from the beginning. Sincerely,
Fantastic experience: I want to thank the good service from the sales representative yesterday, they informed me about all the options I had based on my budget.
Thank you Maria for your feedback. It was a pleasure to assist you.
Fantastic experience: Good morning, I would like to thank the real estate agency for their management with the owner of my apartment for various repairs before my arrival.
From your comment, we believe we know the property you are referring to. When the landlord and the tenant have patience and want to resolve issues, things usually go well. Thank you very much.
Fantastic experience: From the beginning, I had a very good experience with this real estate agency! I received very good service and they even let me see an apartment outside of normal hours since it was impossible for me due to work. In the end, I decided to rent another apartment that interested me more as it fit my budget better. But they certainly treated me very well.
Thank you very much. We are very glad to know that you found an apartment that better suits your needs. Enjoy it a lot.
Fantastic experience: I requested information about purchasing an apartment on Avda de Europa, and I can honestly say that the management by the salesperson has been impeccable. In the end, we couldn't reach a good conclusion because my offer was not accepted by the selling party, but I was surprised by the great professionalism of this real estate agency, something that unfortunately is not very common in this country.
Thank you very much for your understanding. We wish you good luck.
Fantastic experience: Excellent management. Both their professional attention and personal treatment have been exquisite. Despite the small problems that arose with the sale from the buyers, they were very quick to solve them. Thank you Urbenorte for your professionalism and commitment.
Thank you very much, Ramiro, to you and your family. It is normal for some conflicts to arise, but we try to reach a solution that is beneficial for all parties, and in this case, you and the buying party helped us. A pleasure.
Fantastic experience: Excellent service and very trustworthy
Thank you for your understanding and trust.
Negative experience: Beware of the codes of this agency: I made an offer for an apartment for the total price, sent an email with the offer as they told me and called them, they told me to stay calm that they were going to respond. They didn't respond at all and published a new ad for the same apartment but 10% more expensive. They don't seem trustworthy.
Esteban, we observed that both you and your wife, separately, show your complete dissatisfaction with our service provided. In a way, we empathize with your displeasure since we know how disappointing it is to realize that there is no option to purchase the home that excited you and for which you indeed showed us your interest. Unfortunately, there is nothing we can do if the property—which is really the one making the decision!—decides to sell to another interested client, who visited the same day as you and accepted all conditions from the start. We wish you all the best.
Negative experience: They don't seem very trustworthy. They posted an ad on Idealista for €595,000 and when I called, they said they needed to know what the tenant was going to do before scheduling visits, since they had a valid rental contract and could stay. Two days later, they sent me an email saying that a friend of the owners was going to keep it and that they were withdrawing from the sale. And four days later, the same apartment is back on sale for €690,000. Certainly, transparency and sincerity don’t seem to be qualities they possess.
Carlos has taken his time to share his thoughts on his criteria regarding our services, and we appreciate it. We are aware that, from the outside, and without being participants in our daily operations, there are times when some circumstances of the operations are not understood. We regret that you perceived exactly the opposite of the message we wanted to convey; honesty. However, we must not forget that we are managers and we try to advise; while the ones who make the final decisions are the owners. Best regards.
Fantastic experience: Excellent professionals, great service
Fantastic experience: Excellent professionals and trustworthy.
Fantastic experience: Excellent professionals. The best real estate agency in the area.
Negative experience: Experiencia nefasta por parte de Marta (Ref. ALQ5325). Y curiosamente, misma situación que cuenta otra persona en otra reseña sobre esta empresa. Te dice que, lamentablemente, un amigo del propietario va a alquilar (en nuestro caso fue alquiler) ese piso y que lo siente mucho (ya teniendo marcada la fecha de firma de contrato y para conocer al dueño). Literalmente al día siguiente publica el mismo piso. Penoso.
Estimado José, esperamos que Ud. y su familia encontrasen una vivienda en la que se encuentren felices y por supuesto estén bien. Han pasado 2 años desde entonces; es verdad que quiso alquilar la vivienda pero la quería para entrar casi 1 mes y medio más tarde. Si bien, en aquella vivienda Marta hizo más de 18 visitas (eso es un gran trabajo aunque no se aprecie) y fue una pena que ni Ud. ni ninguno de los otros clientes que visitaron pudieran optar a ella, ya que el motivo que le dimos fue real. El propietario finalmente lo alquiló él ya que tenía un compromiso. En ese caso nosotros también lo sufrimos, pero respetamos la decisión de la propiedad.
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