Costablanca Hogares
Information about Costablanca Hogares
Opening hours
- lunes: 9:30–15:00
- martes: 9:30–15:00
- miércoles: 9:30–15:00
- jueves: 9:30–15:00
- viernes: 9:30–15:00
- sábado: Cerrado
- domingo: Cerrado
costablancahogares.com
Costablanca Hogares: Reviews
Fantastic experience: Very kind, adaptable to your situation, language, they attend to you with patience, and they completely adjust to your time situation... they explain any doubts with a lot of clarity and patience, delighted!!
Fantastic experience: Well, I can only say that in a world full of speculation, finding professional people who are committed and give you trust is greatly appreciated. The peace of mind of being able to call Conchi for any questions, knowing that she will accompany you throughout the process, and the clarity in everything we do is priceless. Many years ago, she sold me my first house, then my family sold other properties with her, and finally, my sister happily bought her first home with her too. Without a doubt, my 'go-to real estate agent', totally recommendable. And after so many years, even though I no longer live in the area, I always stop by to greet her whenever I can. Thank you very much.
Mil gracias Pili por tus palabras y por la confianza, es un placer trabajar contigo y tu familia, aqui seguiremos a vuestra disposición cuando lo necesitéis, lo mejor de este trabajo es ayudar a familias en el proceso de compra o venta, al tiempo que se forman amistades duraderas en el tiempo mas allá del trabajo, un abrazo grande y hasta pronto.
Negative experience: A chain of misunderstandings. 'Very unprofessional the agent who attended us. Her name is Aurelia. She showed us a house to my partner and me. We were very excited about it, after how tedious it is to search and find one in this area of Marina Baixa. It was the perfect house and what we had always dreamed of. On the second visit day, I brought cash with me to make the reservation, and despite the time that has passed, I remember it as if I am living it again now. At the end of the visit, I tell her that we want the house, that my partner is thrilled, and if it can be lowered a bit because we have to add 12% in tax expenses. She says yes, and I wait for her to tell me how much the amount can be reduced, silence, and she doesn't say anything. She also doesn't inform me that it's up to me to put in an offer, something we found out later. She didn't tell us at that moment, more silence. Later we found out that it had been offered to another client, and they didn't bother to notify us, who were first in line to make the subsequent reservation. They also haven't tried to solve it by looking for an alternative by offering us the sale of another property. That was our experience with Hogares Costa Blanca: a chain of silences and misunderstandings.
Estimado Paco Romero, Tenemos en cuenta su comentario en nuestro afán de mejorar cada día en nuestro servicio al cliente. Lamentamos que tenga ese sentimiento de malentendido con nuestra comercial que lleva mas de 15 años en nuestro equipo y cuya profesionalidad y confianza está fuera de toda duda. Si Ud. ve una casa con un precio y ubicación atractivo (Marzo 2022) y que están comercializando varias inmobiliarias, tiene que lanzar una oferta en firme, lo que si se le dijo a su pareja, no se puede parar la venta ni tratar de negociar el precio cuando no se está decidido, pero quisieron seguir visitando otras propiedades (como fue el caso) se les informó que había otros interesados (mientras visitaban con nuestra comercial otra propiedad) y nos pidieron que les informásemos si había algún cambio y así se hizo. Por favor revise con su pareja el seguimiento y las comunicaciones que ha habido por escrito y por teléfono desde Diciembre de 2021 que les enseñamos por 1ª vez una propiedad y las visitas posteriores que se han hecho a otras propiedades, hasta que en Mayo de 2022 nos confirmó que ya habían comprado y que “Paco se arrepintió de no haber comprado esa casa...” Después han seguido en contacto con muy buena y fluida comunicación. Así que no ha habido silencios ni falta de comunicación por parte de nuestra agente, ni malentendidos ya que siempre se ha mantenido el contacto.Atentamente, la dirección de Costablanca Hogares.
Fantastic experience: I highly recommend this agency to anyone. Charlie and Conchi are the best! Very professional, nice, helpful and fast. I would give a 10 star rating if possible
gracias Miro, siempre intentamos hacer lo mejor que sabemos, es un placer cuando los clientes son como tú y tu familia.
Positive experience: Good service
gracias
Fantastic experience: Un buen trato y muy amables
gracias por su valoración.
Fantastic experience: Profesionales en su trabajo. Súper contentos con el trato y explicaciones en cada paso. Gracias!
Gracias Vero!!!! ;)
Fantastic experience: Sold our house in Spain, excellent professional service, house sold in 6 weeks.
Fantastic experience: Good client service and very professional
Gracias, Sue... siempre es un placer tratar contigo. ¡Nos vemos pronto!
Fantastic experience: Positive: Professionalism
Fantastic experience: Everyone at this estate agent is fantastic , 2nd place I have brought in this area now and really depressed I didnt go with hogares for my 1st property , charlie and the team never gave up to our high demands , always keeping in contact with me updating me on everything. Conchi helped me a lot with the final purchase , especially with me still learning the language I would have really struggled. I would recommend everyone to go there, if they havent got what you want then they will soon find it for you and now hopefully a great friendship between us can carry on after such a great sale.
Gracias gary!!! Fue un placer trabajar con usted y su familia... tomó un tiempo pero finalmente llegó y definitivamente compró la mejor opción en relación calidad-precio. ¡¡Con un poco de amor y cuidado lo disfrutarás durante muchos años!! ¡Nos vemos pronto! PD las naranjas son preciosas!!!! ;)
Negative experience: i have just been into the estate agents, i was in there 5 min never again so rude there not interested in what you want while you are talking being interrupted by other staff i im going to buy a property and spend money i thought they could be a bit more civil
Fantastic experience: Costablanca Hogares are a fantastic real estate agent. Conchi showed us our perfect house (that we bought). She liaised directly with my lawyer and mortgage broker making the purchase process so easy. She even travelled over an hour to see my choice of notary on the completion of the house sale - Thanks Conchi, you where very patient with me!
Gracias, Glen, por tus amables palabras... fue un placer para nosotros. Esperamos que seas muy feliz en tu nuevo hogar.
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