07400, Alcúdia
659 87 48 66

Opening hours

  • lunes: 9:00–15:00
  • martes: 9:00–15:00
  • miércoles: 9:00–15:00
  • jueves: 9:00–15:00
  • viernes: 9:00–15:00
  • sábado: 9:00–14:00
  • domingo: Cerrado

Whatsapp +34 659 87 48 66 [email protected] Av. Pere Mas i Reus, 2507400 - Alcudia (Mallorca)BALEARES

Serra & Partner: Reviews

3.7/5 (15 Reviews)
imprenta mallorca “971palma” 1 year ago

Fantastic experience: Exquisite treatment, excellent real estate agency, highly recommended. My experience has been very good. The treatment I received was truly exquisite. I recommend their services for both buying and selling your house. Without a doubt, a wise choice.

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Samantha Gómez 1 year ago

Fantastic experience: Thanks to this real estate agency. With an expert team and a wide portfolio of properties, they make the selling process a smooth and satisfactory experience. Reliable, efficient, and always willing to exceed expectations. It is the perfect choice for your real estate needs.

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María López 1 year ago

Fantastic experience: Recommended real estate agency, I am super satisfied with the work they have done. From the beginning, with everything in mind, without worries and with speed. I am delighted with the work. I hope to be able to carry out new transactions with this agency again. Recommended...

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Sandra Tascon 2 years ago

Negative experience: A dreadful experience, Juan is a person without word and of little trust. We had an apartment with the keys already in hand, talked to the bank for the loan, a week without answering my phone, I went to look for him in the afternoons to see what was going on and it turns out he had sold it to someone else. Don't trust him.

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Miss Bishop 2 years ago

Fantastic experience: Juan was extremely helpful throughout and I would definitely recommend especially for non Spanish speaking customers. He made the whole process very easy for us

Stéphane Malka 2 years ago

Negative experience: I strongly recommend to avoid this agency! Scams and lies all along the selling process.

César Conti 2 years ago

Negative experience: I wouldn't give it zero stars because that's not possible, it's an absolute lack of professionalism. In the middle of the call, they hung up on me for asking about the height of a floor. Lack of transparency, tricky questions, distrust, dishonesty regarding the price, commissions. A clear example of what you don't want as an interlocutor in something as important as buying your home. It’s surprising that they continue to operate and acquire products to sell; I imagine the good reviews are from family and friends. Stay away.

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Melanie Mendelewitsch 2 years ago

Negative experience: BE CAREFUL ! Very dishonest people and abusive practices. The owner Juan was supposed to sell me a flat in Alcudia and I agreed to all his conditions. He and his wife Isis insisted to meet and repeated that they valued honesty and that transparency, and trust was very important for them. I gave my passport to his notary and we even agreed on a date to sign, I contacted a lawyer but without telling me anything they decided to sell it at the last minute to someone who made a bank transfert, without informing me or replying my messages. They made me waste my time and gave ridiculous explanations when I confronted them. There’s plenty of professional agencies in the island, so don’t trust this people !!!

Serra & Partner

Hola buenas dias MELANIE muchas gracias por tu reseña nosotros te informamos desde el inicio de que habian otros clientes antes que tu para comprar el inmueble te insistimos en la notaria que si querias la propiedad tenias que firmar un contrato de arras para nosotros poder guardarte el apartamento ya que estas personas que reitero estaban delante de ti en la lista de interesados que eran 3 familias diferentes podian mandar el deposito en cualquier momento tu tenias un abogado al cual no pudistes localizar y nosotros ese mismo dia te informamos de un abogado para agilizar el contrato pero tu preferistes uno tuyo lo cual respetamos pero tardastes dos dias los cuales jugaron en tu contra porque en esos pecisos momentos recibimos el deposito de los clientes que estaban antes y nosostros respetamos el orden , te informo que ellos lo compran 1000 euros mas barato que tu oferta creo que aqui demostramos la calidad de persona que somos y no nos decantamos por quien pague mas dinero somo coherente con lo que decimos y hacemos por sobre todo cumpliendo con lo acordado sentimos mucho no haber podido cumplir tus expectativas .muchas gracias una vez mas atentamente ISIS

Tadej Dragutinovic 2 years ago

Fantastic experience: I would like to write my experience as an addition to the comments below. Mrs. Melanie Mendelewitsch- I would like to inform you that the apartment you were interested in was purchased by us. We came for a tour a month before you and were the first to make an offer and show interest. Mr. Juan and Mrs. Isis (the owners) were very fair and assured us that they will wait for us because we were the first. Our bank took some time to approve because of the holidays, and despite other offers (even bigger ones) and threats from your side, they were fair and waited for us. Every medal has two sides, this time it was fair for us and not for you, but if I comment on their attitude and professionalism, they were always very correct and fair. Despite the fact that we offered less than the others, they sold the apartment to us because we were the first to see it. This shows that they are very fair as people, which can also be seen in how they manage the company. Thank you Juan and Isis from the bottom of my heart!

J 3 years ago

Negative experience: No actualizan los inmuebles de la web y no se ponen ni en contacto con las personas que hemos solicitado información… En conclusión.. falta de profesionalidad…

Ramon Gutierrez 4 years ago

Fantastic experience: Trato exquisito, atención cercana y personalizada, asesoramiento profesional. Muy satisfecho con sus servicios. Totalmente recomendable.

Serra & Partner

Muchas gracias por tu comentario Ramon, deseamos que muy pronto podamos volver hacer negocios juntos.Atentamente el Equipo de Serra & Partner.

SUSO PITA 5 years ago

Fantastic experience: Trato exquisito y familiar

Jürgen Thiesen 5 years ago

Fantastic experience: Joan und sein Team machen einen tollen Job, wir haben vor einem Jahr ein Apartment bei Ihm gekauft wir wurden kompetent und professionell betreut. Auch noch nach dem Kauf war er immer ein Ansprechpartner für uns. Danke Joan Martha und Jürgen

E lena Huerta 5 years ago

Fantastic experience: Positive: Professionalism

Adrián Romero 6 years ago

Fantastic experience: Excelente agencia inmobiliaria, muy recomendable, trato amable y buen asesoramiento.

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